Actual Attainment. The percentage of time the Tyler Software is available during a calendar quarter, calculated as follows: (Service Availability – Downtime) ÷
Appears in 19 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement
Actual Attainment. The percentage of time the Tyler Software is available during a calendar quartermonth, calculated as follows: (Service Availability – Downtime) ÷
Appears in 5 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement