Additional Information Available to Enrollees Clause Samples
Additional Information Available to Enrollees. The MCO shall furnish the following information to Potential Enrollees and Enrollees upon request:
3.12.14.1 The licensure, certification and accreditation status of the MCO, or the health care facilities in its network.
3.12.14.2 Information regarding the education, licensure, and Board certification and recertification of the Providers in the MCO’s network. For purposes of this section, health care professionals means Providers with whom the Beneficiary or Enrollee has or may have an appointment for services under this Contract.
3.12.14.3 Any other information available to the MCO within reasonable means on requirements for accessing services to which an Enrollee is entitled under the contract, including factors such as physical accessibility.
Additional Information Available to Enrollees. The MCO shall furnish the following information to Potential Enrollees and Enrollees upon request:
Additional Information Available to Enrollees. The MCO shall furnish the following information to Potential Enrollees and Enrollees upon request: The licensure, certification and accreditation status of the MCO, or the health care facilities in its network; Information regarding the education, licensure, and board certification and recertification of the Providers in the MCO’s network. For purposes of this section, Providers means Providers with whom the Beneficiary or Enrollee has or may have an appointment for services under this Contract; and Any other information, available to the MCO within reasonable means, on requirements for accessing services to which an Enrollee is entitled under the Contract, including factors such as physical accessibility. SNBC Enrollee Orientation and Customer Service. MCO will provide welcome calls to all new SNBC Enrollees that will include basic information on how to access services. MCO will maintain key county contact telephone numbers for customer service and other personnel to use in assisting Enrollees who require a referral to the county for additional community services.
