Additional Service Hours Sample Clauses

Additional Service Hours. Describe agreed procedure for requesting additional or extraordinary support: this should be a standard process through service desk and the SLM
Additional Service Hours. The Minimum Service Hours may be increased or decreased in four (4) hour increments upon the mutual written agreement of the parties; provided, however, that in no event shall the Minimum Service Hours be fewer than four (4) hours per week. Any increase or decrease of the Minimum Service Hours shall be effective no fewer than sixty (60) days from the mutual written agreement of the parties, unless otherwise agreed upon between both parties.