Common use of All Orders Must Be Placed Online; Alternatives May Not Be Available Clause in Contracts

All Orders Must Be Placed Online; Alternatives May Not Be Available. All orders for securities transactions must be placed online. Under extraordinary circumstances, some order types may be taken over the phone, but not every order type that is accepted online can be placed over the phone. Specifically, for example, a Direct Trade order may be placed over the phone, but we reserve the right not to accept Window orders over the phone. If an order is placed over the phone, you may be charged additional fees because of the additional costs of processing these orders. Please consult our Pricing page, your Advisor or third party brokerage firm regarding the related charges for those orders. Please consider carefully the risks associated with primarily only having the option of entering orders for your account online. You agree that we have no responsibility for losses or liabilities that arise if we are unable to accept orders for your account online or over the phone. Risks of Online Investing While we have put tremendous resources into building and testing our computer systems, computer glitches, slowdowns, and crashes will occur and the volume of customers using our services online and market volatility can significantly impact order and execution processing times. When trading volumes soar on our nation’s stock markets and many investors want to buy or sell at the same time, lines form and orders cannot be filled as quickly. We also need to restrict access at various times to some parts or all of our services to perform maintenance. While it is our intention that you or your Authorized persons have access to our online services seven (7) days a week except when maintenance is scheduled (usually for weekends), you understand that we do not guarantee access or our ability to process orders for your account. You agree that we are not responsible for any losses or liabilities that arise as a result of high trading volume, market volatility, or computer, telecommunications, or Internet failures, regardless of the cause including specifically if caused by us. Extraordinary Events You agree that we are not liable for any losses caused directly or indirectly by extraordinary events or conditions beyond our control. Such events include, but are not limited to, government actions, exchange or market rulings, suspensions of trading, or quote vendor, market maker or other third party brokerage firm errors, failures or outages. Business Continuity and Contingency Plan We have a comprehensive business continuity program in place that we review and test on a regular basis. The plan provides for continuation of client service in the event of various types of interruption to our facilities and services, with the understanding that we cannot plan for or guarantee against all contingencies. Our policy is to respond to significant business disruptions by safeguarding employees’ lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and ensuring that our customers can continue to transact business. No contingency plan can eliminate all risk of service interruption or temporarily impeded account access. In creating our Business Continuity and Contingency Plan, certain assumptions have been made such as alternative facilities being accessible, sufficient personnel being available, and external organizations including securities markets and government agencies being operational. If these assumptions are not valid under particular circumstances, we will evaluate possibilities for minimizing the disruption to services at that time and will promptly provide clients with information about how to access their funds and securities. We update the Business Continuity and Contingency Plan as needed in the event of changes to our business processes, technology, and staff, and continue to post a summary of it at xxx.xxxxxxxxxxxxxx.xxx and xxx.xxxxxxxxxxx.xxx. You may also obtain our current Business Continuity and Contingency Plan summary by submitting a written request to us.

All Orders Must Be Placed Online; Alternatives May Not Be Available. All orders for securities transactions must be placed online. Under extraordinary circumstances, some order types may be taken over the phone, but not every order type that is accepted online can be placed over the phone. Specifically, for example, a Direct Trade order may be placed over the phonephone for an additional fee, but we reserve the right not to accept Window orders over the phone. If an order is placed over the phone, you may be charged additional fees because of the additional costs of processing these orders. Please consult our Pricing pagewebsites, your Advisor or third third-party brokerage firm regarding the related charges for those orders. Please consider carefully the risks associated with primarily only having the option of entering orders for your account online. You agree that we have no responsibility for losses or liabilities that arise if we are unable to accept or process orders for your account online or over the phone. Risks of Online Investing While we have put tremendous resources into building and testing our computer systems, computer glitches, slowdowns, and crashes will occur and the volume of customers using our services online and market volatility can significantly impact order and execution processing times. Note that we do not begin processing orders until after the window cutoff time and that processing time will vary from window to window. Window processing times are impacted by a number of factors, and our process is deliberately designed not to send orders immediately to market at the window cutoff time but only after relatively random periods after the window cutoff time. When trading volumes soar on our nation’s stock increase in markets and many investors want to buy or sell at the same time, lines form and or when aggregated or individual orders canare large, orders may not be filled as quicklyquickly and may intentionally be sent to market to be worked over time (see Window Trading for more information). We also need to restrict access at various times to some parts or all of our services to perform maintenance. While it is our intention that you or your Authorized persons Persons have access to our online services seven (7) days a week except when maintenance is scheduled (usually for weekends), you understand that we do not guarantee access or our ability to process orders for your account. You agree that we are not responsible for any losses or liabilities that arise as a result of high trading volume, market volatility, or computer, telecommunications, or Internet failures, regardless of the cause including specifically if caused by us. Extraordinary Events and Voluntary Trading Suspensions You agree that we are not liable for any losses caused directly or indirectly by extraordinary events or conditions beyond our control. Such events include, but are not limited to, government actions, exchange or market rulings, suspensions of trading, or quote vendor, market maker or other third third-party brokerage firm errors, failures or outages. You further agree that we are not liable for any losses caused directly or indirectly by our decision to voluntarily limit, restrict or suspend trading of any security through us for any reason, including, without limitation, for risk management purposes. Business Continuity and Contingency Plan We have a comprehensive business continuity program in place that we review and test on a regular basis. The plan provides for continuation of client service in the event of various types of interruption to our facilities and services, with the understanding that we cannot plan for or guarantee against all contingencies. Our policy is to respond to significant business disruptions by safeguarding protecting employees’ lives safety and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and ensuring that facilitating the continuity of our customers can continue customers’ ability to transact business. No contingency plan can eliminate all risk of service interruption or temporarily impeded account access. In creating our Business Continuity and Contingency Plan, certain assumptions have been made such as alternative facilities being accessible, sufficient personnel being available, and external organizations including securities markets and government agencies being operational. If these assumptions are not valid under particular circumstancesvalid, we will evaluate possibilities for minimizing the disruption to services at that time and will promptly provide clients with information about how to access their funds and securities. We update the Business Continuity and Contingency Plan as needed in the event of changes to our business processes, technology, and staff, and continue to post a summary of it at xxx.xxxxxxxxxxxxxx.xxx and xxx.xxxxxxxxxxx.xxxon our websites. You may also obtain our current Business Continuity and Contingency Plan summary by submitting a written request to us.

All Orders Must Be Placed Online; Alternatives May Not Be Available. All orders for securities transactions must be placed online. Under extraordinary circumstances, some order types may be taken over the phone, but not every order type that is accepted online can be placed over the phone. Specifically, for example, a Direct Trade order may be placed over the phonephone for an additional fee, but we reserve the right not to accept Window orders over the phone. If an order is placed over the phone, you may be charged additional fees because of the additional costs of processing these orders. Please consult our Pricing pagewebsites, your Advisor or third party brokerage firm regarding the related charges for those orders. Please consider carefully the risks associated with primarily only having the option of entering orders for your account online. You agree that we have no responsibility for losses or liabilities that arise if we are unable to accept or process orders for your account online or over the phone. Risks of Online Investing While we have put tremendous resources into building and testing our computer systems, computer glitches, slowdowns, and crashes will occur and the volume of customers using our services online and market volatility can significantly impact order and execution processing times. When trading volumes soar on our nation’s stock markets and many investors want to buy or sell at the same time, lines form and orders canmay not be filled as quickly. We also need to restrict access at various times to some parts or all of our services to perform maintenance. While it is our intention that you or your Authorized persons have access to our online services seven (7) days a week except when maintenance is scheduled (usually for weekends), you understand that we do not guarantee access or our ability to process orders for your account. You agree that we are not responsible for any losses or liabilities that arise as a result of high trading volume, market volatility, or computer, telecommunications, or Internet failures, regardless of the cause including specifically if caused by us. Extraordinary Events You agree that we are not liable for any losses caused directly or indirectly by extraordinary events or conditions beyond our control. Such events include, but are not limited to, government actions, exchange or market rulings, suspensions of trading, or quote vendor, market maker or other third party brokerage firm errors, failures or outages. Business Continuity and Contingency Plan We have a comprehensive business continuity program in place that we review and test on a regular basis. The plan provides for continuation of client service in the event of various types of interruption to our facilities and services, with the understanding that we cannot plan for or guarantee against all contingencies. Our policy is to respond to significant business disruptions by safeguarding protecting employees’ lives safety and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and ensuring that facilitating the continuity of our customers can continue customers’ ability to transact business. No contingency plan can eliminate all risk of service interruption or temporarily impeded account access. In creating our Business Continuity and Contingency Plan, certain assumptions have been made such as alternative facilities being accessible, sufficient personnel being available, and external organizations including securities markets and government agencies being operational. If these assumptions are not valid under particular circumstancesvalid, we will evaluate possibilities for minimizing the disruption to services at that time and will promptly provide clients with information about how to access their funds and securities. We update the Business Continuity and Contingency Plan as needed in the event of changes to our business processes, technology, and staff, and continue to post a summary of it at xxx.xxxxxxxxxxxxxx.xxx and xxx.xxxxxxxxxxx.xxxon our websites. You may also obtain our current Business Continuity and Contingency Plan summary by submitting a written request to us.