Common use of Application Support Services Clause in Contracts

Application Support Services. Yardi shall provide appli- cation support for the Licensed Programs through its account man- agers and technical staff to Client’s application support POC(s). Application support does not include on-site installation, implemen- tation, training, or testing of the Licensed Programs, nor does it in- clude data conversion. Those services, if initially ordered, are spec- ified in Schedule A (Fee Schedule). Yardi’s application support ser- vice team will use commercially reasonable efforts to address and solve Client’s issues but cannot guarantee satisfaction in every case.

Application Support Services. Yardi shall provide appli- cation support for the Licensed Programs Program through its account man- agers and technical staff application support team to Client’s application support POC(s). Application support does not include on-site installation, implemen- tationimplementation, trainingtrain- ing, or testing of the Licensed ProgramsProgram, nor does it in- clude include data conversion. Those services, if initially ordered, are spec- ified specified in Schedule A (Fee Schedule). Yardi’s application support ser- vice service team will use commercially reasonable efforts to address and solve Client’s issues but cannot guarantee satisfaction in every case.