Ascendon Transition Services Sample Clauses

Ascendon Transition Services. If requested by Customer in its sole discretion, the Parties will comply with the following transition provisions following the termination or expiration of the Agreement or an Order Document in order to allow Customer to wind down the Customer Services or transition from CSG’s provision of the Ascendon SaaS Services to a third-party or internal Customer solution. By providing CSG written notice (a) if the Agreement or an Ascendon Service Order expires as per its stated term, no less than ****** (**) **** prior to the effective expiration date of the Agreement or such Ascendon Service Order or (b) if the Agreement or an Ascendon Service Order ** ********** ******** ** ******* *** ** *** *********, within *** (**) **** of the effective date of termination of the Agreement or such applicable Ascendon Service Order, Customer may request a transition period up to but not to ****** *** (*) **** following the effective date of expiration or termination date (the “Ascendon Transition Period”) to allow the Parties to effect a wind-down or orderly transition of the services provided by CSG through the Ascendon SaaS Services to a third-party or an internal Customer solution. In the event that Customer requests an Ascendon Transition Period, CSG will provide such ******** ******** ** ********* ** ******** ****** *** ******** ********** ******, and all applicable fees and terms under the applicable Ascendon Service Order and the Agreement shall apply to such ******** ********. In addition, during the Ascendon Transition Period CSG shall provide to Customer ****** *** ***** ********** ********** *** *********** ** ****** *** ******* ******** *** ********** ** ******** (or ********** ********), in a format reasonably acceptable to Customer, any Customer Content, Consumer Information, Consumer Usage Data, Customer Confidential Information, and Customer Intellectual Property in CSG’s possession. If Customer requests that CSG provide the foregoing information in a form different than that held by CSG in the Ascendon System (or, as requested by Customer and if applicable based on such data, content or information, an XML extract) or requests CSG to perform any other services for Customer to transition Customer’s Consumer offering beyond the return of the foregoing information (collectively, the “Ascendon Transition Services”), CSG will comply with any such reasonable request, and Customer acknowledges that such Ascendon Transition Services may be provided by CSG at *** ****...