Assessment of Suppliers / Supplier development. The development and support of Suppliers is achieved by means of cooperative partnership. The Customer performs, on a continuous basis, Supplier assessment based on the delivery situation (complaints), delivery reliability (adherence to deadlines and qualities) and the Supplier's ppm rate. As a matter of principle, the Customer expects a defect-free delivery. To this extent, the Supplier pursues a strategy in order to achieve a situation of 0 defects = 0 ppm. Where useful, appropriate ppm rates can be agreed for the specific items. If agreed objectives are exceeded, or in the event of B or C grading of the Supplier assessment, the Supplier undertakes to demonstrate and implement appropriate improvement measures.
Appears in 4 contracts
Samples: Quality Assurance Agreement, Quality Assurance Agreement, Quality Assurance Agreement
