Audit Support Expenses and Charges. Customer shall reimburse Administrator for the reasonable costs incurred by Administrator and for the time devoted by Administrator Personnel in connection with such audits which are beyond the Baseline Audit Support at the rate stated in Exhibit 6. "Baseline Audit Support" means the cost incurred and the time devoted by Administrator Personnel in providing audit assistance and access to Customer, Customer Designees and Governmental Authorities during each calendar year (or pro rata portion) during the Term of up to one hundred twenty (120) hours of such assistance. The time devoted by Administrator Personnel in providing such audit assistance and access to Customer relating to Administrator's failure to perform in accordance with this Agreement, including the Service Levels will be provided at no charge to Customer (and is not included in the calculation of Baseline Audit Support
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Samples: Master Services Agreement (Variable Account I of AGL of Delaware), Master Services Agreement (Variable Account I of AGL of Delaware)
Audit Support Expenses and Charges. Customer shall reimburse Administrator for the reasonable costs incurred by Administrator and for the time devoted by Administrator Personnel in connection with such audits which are beyond the Baseline Audit Support at the rate stated in Exhibit 6Support. "“Baseline Audit Support" ” means the cost incurred and the time devoted by Administrator Personnel in providing audit assistance and access to Customer, Customer Designees AUS 429433v.17 and Governmental Authorities during each calendar year (or pro rata portion) during the Term of up to one hundred twenty eighty (12080) hours of such assistance. The time devoted by Administrator Personnel in providing such audit assistance and access to Customer relating to Administrator's ’s failure to perform in accordance with this Agreement, including the Service Levels will be provided at no charge to Customer (and is not included in the calculation of Baseline Audit Support).
Appears in 1 contract
Samples: Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4)
Audit Support Expenses and Charges. Customer shall reimburse Administrator for the reasonable costs incurred by Administrator and for the time devoted by Administrator Personnel in connection with such audits which are beyond the Baseline Audit Support at the rate stated in Exhibit 6Support. "“Baseline Audit Support" ” means the cost incurred and the time devoted by Administrator Personnel in providing audit assistance and access to Customer, Customer Designees [text deleted] and Governmental Authorities during each calendar year (or pro rata portion) during the Term of up to one hundred twenty eighty (12080) hours of such assistance. The time devoted by Administrator Personnel in providing such audit assistance and access to Customer relating to Administrator's ’s failure to perform in accordance with this Agreement, including the Service Levels will be provided at no charge to Customer (and is not included in the calculation of Baseline Audit Support).
Appears in 1 contract
Samples: Master Services Agreement (Massachusetts Mutual Variable Annuity Separate Account 4)