Australian Financial Complaints Authority. If the dispute cannot be resolved under our internal disputes policy, you may then, if you are a retail client, formally submit the dispute to the office of the Australian Financial Complaints Authority (AFCA) for determination in accordance with its rules.
Appears in 2 contracts
Australian Financial Complaints Authority. If the dispute cannot be resolved under our internal disputes policy, you may then, if you are a retail client, then formally submit the dispute to the office of the Australian Financial Complaints Authority (AFCA) for determination in accordance with its rules.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Australian Financial Complaints Authority. If the dispute cannot be resolved under our internal disputes policy, you may then, if you are a retail client, then formally submit the dispute to the office of the Australian Financial Complaints Authority (“AFCA”) for determination in accordance with its rules.
Appears in 1 contract
Samples: Retail Client Agreement
Australian Financial Complaints Authority. If the dispute cannot be resolved under our internal disputes policy, you may then, if you are a retail clientRetail Client, formally submit the dispute to the office of the Australian Financial Complaints Authority (“AFCA”) for determination in accordance with its rules.
Appears in 1 contract
Samples: Corporate Client Agreement
