Availability of Budget Billing. The Company has available to its customers a "Budget Billing Plan" which minimizes billing amount fluctuations. The Company may exercise discretion as to the availability of such a plan to a customer based on reasonable criteria, including but not limited to:
(a) Customer's recent payment history; and
(b) Customer's payment performance in respect to any prior arrangements or payment plans. Filed pursuant to an Order dated November 1, 2023 in Case No. 22-507-GA-AIR before the Public Utilities Commission of Ohio.
Availability of Budget Billing. A "Budget Billing Plan" is available, at the Company’s Option, to Customers who are
(i) residential Customers, or (ii) non-residential Customers whose contract demand is less than 1,000 kW and whose actual demand has not equaled or exceeded 1,000 kW over the preceding 12 months; provided, however, that Customers on a non-standard billing cycle are not eligible for budget billing. The purpose of the Budget Billing Plan is to minimize billing amount fluctuations. Eligible customers may choose between the Annual Budget Billing Plan and the Quarterly Budget Billing Plan if they have 12 months or more of billing history at their current premise; if there is less than 12 months of billing history, then only the Quarterly Budget Billing Plan is available. The Company may exercise discretion as to the availability of either Plan to a Customer based on reasonable criteria, including but not limited to:
(a) Customer's recent payment history;
(b) The amount of any delinquency in the account;
(c) Customer's payment performance in respect to any prior arrangements or plans;
(d) Any other relevant factors concerning the circumstances of the Customer; and
(e) The appropriateness of budget billing, as determined by the Company, under the Customer’s selection of rate schedule and the applicable riders. If the Customer fails to pay bills as rendered under the Budget Billing Plan, the Company reserves the right to revoke the plan as to the Customer, restore the Customer to regular billing and require immediate payment of any deficiency. Failure to receive a bill in no way exempts Customer from the provisions of these terms and conditions.
