Average Speed of Answer Commitment. The average speed of answer for a phone call to the Service Center(s) during the Term (“ASA”) shall be no longer than the number of seconds designated in Attachment A.
Appears in 10 contracts
Samples: Administrative Services Agreement, Administrative Services Agreement, Administrative Services Agreement
Average Speed of Answer Commitment. The average speed of answer for a phone call to the Service Center(s) during the Term (“ASA”) shall be no longer than the number of seconds designated in Attachment A.
Appears in 1 contract
Samples: Administrative Services Agreement