Back-Up of Subscriber Data Clause Samples
Back-Up of Subscriber Data. 1. Contractor shall provide up to thirty six (36) months, based on contracted service duration, of on-line hourly data retention for SaaS Software operation and functionality.
2. Contractor shall provide incremental Subscriber Data backups at a minimum of every four (4) hours to an off-site location other than the primary hosting center.
3. Contractor shall provide weekly, off-site backups not to exceed thirty six (36) months, based on contracted service duration of County Data to a location other than the primary hosting center. Off-site backups to include previous eight (8) weeks.
Back-Up of Subscriber Data. Sprout Social shall follow its archiving procedures for Subscriber Data as set out in its internal back-up policies as such policies may be amended by Sprout Social in its sole discretion from time to time. In the event of any loss or damage to Subscriber Data, the Subscriber's sole and exclusive remedy against Sprout Social shall be for Sprout Social to use commercially reasonable endeavours to restore the lost or damaged Subscriber Data from the latest back-up of such Subscriber Data maintained by Sprout Social in accordance with the archiving procedure described in its internal back-up policies or, where applicable, to reconstitute such Subscriber Data from the data made available by the relevant Third-party Service from which it was originally obtained. Sprout Social shall not be responsible for any loss, destruction, alteration or disclosure of Subscriber Data caused by any third party (except those third parties sub-contracted by Sprout Social to perform services related to Subscriber Data maintenance and back-up for which it shall remain fully liable under Section 14.3).