Common use of Bank’s Liability for Failure to Make Transfers Clause in Contracts

Bank’s Liability for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance: (i) if, through no fault of ours, you do not have enough money in your account to make the transfer; (ii) if circumstances beyond our control prevent the transfer despite reasonable precautions we have taken. There may be other exceptions stated in other agreements with you. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC FUND TRANSFERS, TELEPHONE US AT: 0-000-000-0000 or write Liability Risk Management P. O. Xxx 000 Xxxxxx, Xxxxx Xxxxxxxx 0000-00000 Tell us as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.  Tell us your name and deposit account number (if any)  Describe the error or the transfer about which you are unsure, and explain as clearly as you can why you believe it is an error or why you need more information  Tell us the dollar amount of the suspected error If you tell us orally, we may require that you also send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question for ATM transactions made within the United States and up to ninety (90) days for new accounts, foreign initiated transactions and Point-of-Sale transactions. If we decide to do this, we will recredit your account within ten (10) business days for the amount you think is in error, minus a maximum of $50.00, so that you will have the use of the money during the time it takes us to complete our investigation. For new accounts, we may take up to twenty (20) business days to recredit your account for the amount you think is in error, minus a maximum of $50.00. If we ask you to put your complaint in writing, and we do not receive it within ten (10) business days, we may not recredit your account and you will not have use of the money during the time it takes us to complete our investigation. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

Bank’s Liability for Failure to Make Transfers. If we do not complete a transfer to or from f rom your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance: (i) if, through no fault of ours, you do not have enough money in moneyin your account to make the transfer; (ii) if the transfer would go over the credit limit on your credit line; (iii) if the ATM was not working properly and you knew aboutthe breakdown when you started the transfer;(iv) if circumstances beyond our control prevent the transfer despite reasonable precautions we have taken; and (v) if the ATM where you are making the transfer, does not have enough cash. There may be other exceptions stated in other agreements with youwithyou. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC FUND TRANSFERS, TELEPHONE US AT: 0-000-000-0XXXXXX or Write: Truist Fraud Management X.X. Xxx 0000 or write Liability Risk Management P. O. Xxx 000 XxxxxxXxxxxxxxx, Xxxxx Xxxxxxxx 0000-00000 Tell us as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60sixty(60) days after we sent the FIRST statement on which the problem or error appeared.  • Tell us your name and deposit account number (if any)  • Describe the error or the transfer about which you are unsure, and explain as clearly as you can why you believe it is an error or why you need more information  • Tell us the dollar amount of the suspected error If you tell us orally, we may require that you also send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or complaintor question for ATM transactions made within the United States and up to ninety (90) days for new accounts, foreign initiated transactions and Pointpoint-of-Sale sale transactions. If we decide to do this, we will recredit credit your account within ten (10) business days for the amount you think is in error, minus a maximum of $50.0050, so that you will have the use of the money during the time it takes us to complete our investigation. For new accounts, we may take up to twenty (20) business days to recredit credit your account for the amount you think is in error, minus a maximum of $50.0050. If we ask you to put your complaint in writing, and we do not receive it within ten (10) business days, we may not recredit your credityour account and you will not have use of the money during the time it takes us to complete our investigation. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigationexplanation. You may ask for mayaskfor copies of the documents that we used in our investigation.

Bank’s Liability for Failure to Make Transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance: (i) if, through no fault of ours, you do not have enough money in your account to make the transfer; (ii) if circumstances beyond our control prevent the transfer despite reasonable precautions we have taken. There may be other exceptions stated in other agreements with you. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC FUND TRANSFERS, TELEPHONE US AT: 0-000-000-0000 or write Liability Risk Management P. O. Xxx 000 Xxxxxx, Xxxxx Xxxxxxxx 0000-00000 Tell us as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.  ▪ Tell us your name and deposit account number (if any)  ▪ Describe the error or the transfer about which you are unsure, and explain as clearly as you can why you believe it is an error or why you need more information  ▪ Tell us the dollar amount of the suspected error If you tell us orally, we may require that you also send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question for ATM transactions made within the United States and up to ninety (90) days for new accounts, foreign initiated transactions and Point-of-Sale transactions. If we decide to do this, we will recredit your account within ten (10) business days for the amount you think is in error, minus a maximum of $50.00, so that you will have the use of the money during the time it takes us to complete our investigation. For new accounts, we may take up to twenty (20) business days to recredit your account for the amount you think is in error, minus a maximum of $50.00. If we ask you to put your complaint in writing, and we do not receive it within ten (10) business days, we may not recredit your account and you will not have use of the money during the time it takes us to complete our investigation. If we decide that there was no error, we will send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.