Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within thirty (30) days. Contractor must not disrupt SCMS Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: isc.idaho.gov, isc.idaho.gov
Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within thirty (30) days. Contractor must not disrupt SCMS Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: isc.idaho.gov, isc.idaho.gov
Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within thirty two (302) daysbilling cycles. Contractor must not disrupt SCMS Internet Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: isc.idaho.gov, isc.idaho.gov