Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within two (2) billing cycles. Contractor must not disrupt Internet Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: Internet Services Agreement, Internet Services Agreement
Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within two thirty (230) billing cyclesdays. Contractor must not disrupt Internet Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: Contract for Services, Contract for Services
Billing Dispute Resolution. ISC may withhold payment of invoiced charges, without penalty, that it disputes and will notify Contractor of the withheld payment. Within thirty (30) calendar days of notification, the Contractor must provide written confirmation that ISC’s dispute is valid or a written explanation describing why Contractor believes the disputed charges are legitimate. Where Contractor agrees to the legitimacy of ISC’s dispute, Contractor must credit ISC within two thirty (230) billing cyclesdays. Contractor must not disrupt Internet SCMS Services for non-payment of any outstanding disputed charges.
Appears in 2 contracts
Samples: Contract for SCMS Services, Contract for SCMS Services