Common use of Call Blocking Feature; Application and Ability to Opt Clause in Contracts

Call Blocking Feature; Application and Ability to Opt. Out. Effective June 30, 2021, on all WOW! Phone services, WOW! uses a call blocking feature (the “Blocking Feature”), which automatically blocks certain calls that are determined by WOW! in its sole discretion to be likely spam, robocalls or other unwanted calls. You understand and agree that WOW! may use unaffiliated third party databases and directories, as well as other information sources, in implementing the Blocking Feature. Although the features of this Blocking Feature are subject to change at any time by WOW!, calls blocked by WOW! generally fall into these categories (the “Blocked Calls”): (i) Calls from telephone numbers identified by industry sources to be fraudulent, solicitous, or SPAM; (ii) Calls from telephone numbers that have made an abnormal number of attempts to reach WOW! Customers (a.k.a fishing attempts); and (iii) Calls from telephone numbers that are identified in government databases as fraudulent or suspicious. You agree and understand that:

Call Blocking Feature; Application and Ability to Opt. Out. : Effective June 30, 2021, on all WOW! Phone services, WOW! uses a call blocking feature (the “Blocking Feature”), which automatically blocks certain calls that are determined by WOW! in its sole discretion to be likely spam, robocalls or other unwanted calls. You understand and agree that WOW! may use unaffiliated third party databases and directories, as well as other information sources, in implementing the Blocking Feature. Although the features of this Blocking Feature are subject to change at any time by WOW!, calls blocked by WOW! generally fall into these categories (the “Blocked Calls”): (i) Calls from telephone numbers identified by industry sources to be fraudulent, solicitous, or SPAM; (ii) Calls from telephone numbers that have made an abnormal number of attempts to reach WOW! Customers (a.k.a fishing attempts); and (iii) Calls from telephone numbers that are identified in government databases as fraudulent or suspicious. You agree and understand that: