Common use of Call Rates and Charges Clause in Contracts

Call Rates and Charges. 4.1. Our call rates for outbound Calls to UK non geographic numbers are charged according to the banding used by BT. You acknowledge and agree that there may be occasions where a call type moves from one band to another band or BT change their charging structure and subsequently the Service Charges for some of these call types may change, we will apply this change from the 1st of the month following the change and you acknowledge that we may not always be able to give you notice of such changes. 4.2. Where you take any bundled service you agree to pay for all chargeable items which are excluded from or exceed the allowance of the bundle. Unless otherwise advised in writing, any bundles including calls to mobile numbers shall include only calls to Gamma mobile and to the main UK mobile networks, which at the time of writing are EE, O2, Vodafone and Three 4.3. Unless otherwise agreed with you in writing all call costs in our Tariffs are displayed in xxxxx per minute. All billing is per second, call durations are measured up to the whole second and the call Service Charges rounded up to a xxxxx. 4.4. Inbound bundles include Calls which terminate to UK landline numbers only, unless specified otherwise in writing. Should you terminate your Calls to a mobile, a non-geographic or an international number then standard call Service Charges will apply and are available on request. 4.5. Call charges will be invoiced in arrears. We will calculate the Service Charges for Calls using the details recorded by our network. Rental charges will be billed in advance. 4.6. We will bill you for all Calls that are routed over our chosen network provider. Any Calls that are routed by other means for any reason beyond our control and for which you are invoiced by another provider will remain your responsibility. It is your responsibility to advise us if you receive invoices from other providers for services you believe to be with us and you should advise us as soon as you receive these invoices. We shall not be liable for any loss or damages as a result of you being invoiced by other providers (including but not limited to any perceived loss of savings). 4.7. Where you take multiple Services which are bundled into a single monthly rental and you subsequently cease any Service in full or in part you will remain liable for the full monthly rental for the remainder of the Minimum Term unless we have agreed otherwise. Notwithstanding this your minimum liability will be for the full cost of any installation, survey, set up, activation and Equipment on the ceased Service, the costs for which we will confirm at the time. 4.8. We reserve the right to offset any inbound rebates which may be due to you against any amounts you may owe to us. We reserve the right not to pay any inbound rebates until such rebates total a cumulative minimum of £5 in any month.

Call Rates and Charges. 4.1. Our call rates for outbound Calls to UK non geographic numbers are charged according to the banding used by BT. You acknowledge and agree that there may be occasions where a call type moves from one band to another band or BT change their charging structure and subsequently the Service Charges for some of these call types may change, we will apply this change from the 1st of the month following the change and you acknowledge that we may not always be able to give you notice of such changes. 4.2. Where you take any bundled service you agree to pay for all chargeable items which are excluded from or exceed the allowance of the bundle. Unless otherwise advised in writing, any bundles including calls to mobile numbers shall include only calls to Gamma mobile and to the main UK mobile networks, which at the time of writing are EE, O2, Vodafone and Three. 4.3. Unless otherwise agreed with you in writing all call costs in our Tariffs are displayed in xxxxx per minute. All billing is per second, call durations are measured up to the whole second and the call Service Charges rounded up to a xxxxx. 4.4. Inbound bundles include Calls which terminate to UK landline numbers only, unless specified otherwise in writing. Should you terminate your Calls to a mobile, a non-geographic or an international number then standard call Service Charges will apply and are available on request. 4.5. Call charges will be invoiced in arrears. We will calculate the Service Charges for Calls using the details recorded by our network. Rental charges will be billed in advance. 4.6. We will bill xxxx you for all Calls that are routed over our chosen network provider. Any Calls that are routed by other means for any reason beyond our control and for which you are invoiced by another provider will remain your responsibility. It is your responsibility to advise us if you receive invoices from other providers for services you believe to be with us and you should advise us as soon as you receive these invoices. We shall not be liable for any loss or damages as a result of you being invoiced by other providers (including but not limited to any perceived loss of savings). 4.7. Where you take multiple Services which are bundled into a single monthly rental and you subsequently cease any Service in full or in part you will remain liable for the full monthly rental for the remainder of the Minimum Term unless we have agreed otherwise. Notwithstanding this your minimum liability will be for the full cost of any installation, survey, set up, activation and Equipment on the ceased Service, the costs for which we will confirm at the time. 4.8. We reserve the right to offset any inbound rebates which may be due to you against any amounts you may owe to us. We reserve the right not to pay any inbound rebates until such rebates total a cumulative minimum of £5 in any month.

Call Rates and Charges. 4.1. Our call rates for outbound Calls to UK non geographic numbers are charged according to the banding used by BT. You acknowledge and agree that there may be occasions where a call type moves from one band to another band or BT change their charging structure and subsequently the Service Charges for some of these call types may change, we will apply this change from the 1st of the month following the change and you acknowledge that we may not always be able to give you notice of such changes. 4.2. Where you take any bundled service you agree to pay for all chargeable items which are excluded from or exceed the allowance of the bundle. Unless otherwise advised in writing, any bundles including calls to mobile numbers shall include only calls to Gamma mobile and to the main UK mobile networks, which at the time of writing are EE, O2, Vodafone and Three. 4.3. Unless otherwise agreed with you in writing all call costs in our Tariffs are displayed in xxxxx per minute. All billing is per second, call durations are measured up to the whole second and the call Service Charges rounded up to a xxxxx. 4.4. Inbound bundles include Calls which terminate to UK landline numbers only, unless specified otherwise in writing. Should you terminate your Calls to a mobile, a non-non- geographic or an international number then standard call Service Charges will apply and are available on request. 4.5. Call charges will be invoiced in arrears. We will calculate the Service Charges for Calls using the details recorded by our network. Rental charges will be billed in advance. 4.6. We will bill you for all Calls that are routed over our chosen network provider. Any Calls that are routed by other means for any reason beyond our control and for which you are invoiced by another provider will remain your responsibility. It is your responsibility to advise us if you receive invoices from other providers for services you believe to be with us and you should advise us as soon as you receive these invoices. We shall not be liable for any loss or damages as a result of you being invoiced by other providers (including but not limited to any perceived loss of savings). 4.7. Where you take multiple Services which are bundled into a single monthly rental and you subsequently cease any Service in full or in part you will remain liable for the full monthly rental for the remainder of the Minimum Term unless we have agreed otherwise. Notwithstanding this your minimum liability will be for the full cost of any installation, survey, set up, activation and Equipment on the ceased Service, the costs for which we will confirm at the time. 4.8. We reserve the right to offset any inbound rebates which may be due to you against any amounts you may owe to us. We reserve the right not to pay any inbound rebates until such rebates total a cumulative minimum of £5 in any month.