Call Routing and API Availability Sample Clauses

Call Routing and API Availability. In accordance with the terms of the Agreement, Marchex will provide (i) call routing from local and Toll-Free CTNs to the domestic local telephone numbers designated by DexYP; and (ii) API-enabled Services detailed in the applicable SOW according to the following Service Level Obligations, in each case subject to Excluded Outages: Call routing availability *** Availability***. API availability *** Availability***. “Availability” will be calculated as follows: Marchex will measure the availability of its call servers (which includes the extent to which incoming calls to Marchex CTNs can be connected to a functional termination numbers) excluding Excluded Outages (as defined below). Marchex will measure API availability, which shall be those periods without an API Outage; an “API Outage” occurs when any system-wide outage occurs and prevents API availability to Customer, excluding Excluded Outages.