Common use of Call Types Clause in Contracts

Call Types. 3.1 This clause 3 applies where the Acquirer wishes to extend the use of the Call Origination Service provided by the Supplier to a Call Type in respect of which the process in this clause 3 has not already been undertaken or, in the case where SingTel is the Acquirer, has not been specified in Annex 2A-4. 3.2 The Acquirer shall notify the Supplier by means of the request form set out in Annex 2A-1 of its request to extend the use of the Call Origination Service to a particular Call Type. 3.3 Following receipt of a request form under clause 3.2, the Supplier shall assess that request and notify the Acquirer within five (5) Business Days that either: (a) the implementation of the request in respect of the requested Call Type involves only Network Conditioning in the Supplier’s Network, in which case the Negotiation Period shall be fifteen (15) Business Days; or (b) the implementation of the request in respect of the requested Call Type involves work in addition to or as an alternative to Network Conditioning in the Supplier’s Network, in which case the Negotiation Period shall be sixty (60) Business Days. 3.4 The Parties shall negotiate in good faith the requirements, implementation charges and timetable for extending the use of the Call Origination Service provided by the Supplier to the requested Call Type for the Negotiation Period notified in clause 3.3, failing which either Party may commence the Dispute Resolution Procedure in accordance with Schedule 11. 3.5 Where the Parties have reached an agreement in accordance with clause 3.4 above, the Supplier will commence implementation in accordance with the agreed timetable. 3.6 The Acquirer shall be liable for the costs incurred by the Supplier in processing and implementing the Acquirer’s request to extend the use of the Call Origination Service to a particular Call Type in accordance with the applicable Charges set out under Schedule 9. 3.7 If the Supplier reasonably believes that, in performing the Acquirer’s request in accordance with clause 3.6, any work, operation or use by the Acquirer in relation to the extension of use of the Call Origination Service will cause the Supplier to incur additional costs beyond those costs incurred in the normal provisioning of the Call Origination Service (Additional Costs), the Supplier shall notify the Acquirer of the Additional Costs, including, but not limited to, reasonable costs associated with the Supplier’s: (i) additional processing and implementation of the Acquirer’s request; (ii) extension of use of the Call Origination Service to a particular Call Type or termination of the Call Origination Service in respect of a Call Type; (iii) additional project study costs; (iv) additional labour costs; (v) additional equipment and software (including information system and software modification) costs; and (vi) additional software and hardware testing costs. 3.8 The Supplier’s notification under clause 3.7 shall only be valid for a period of five

Call Types. 3.1 This clause 3 clause3 applies where the Acquirer wishes wherethe Acquirerwishes to extend the use of the Call Origination Service provided by the Supplier to a Call Type in respect of which the process in this clause 3 has claus3ehas not already been undertaken or, in the case where SingTel is the Acquirer, has not been specified in Annex 2A-4.Xxxx-x4.2A 3.2 The Acquirer shall notify the Supplier by means of the request form set out in Annex 2A-1 of its request to extend the use of the Call Origination Service to a particular Call Type. 3.3 Following receipt of a request form under clause 3.2clau3s.2e, the Supplier shall assess that request and notify the Acquirer within five (5) Business Days that either: (a) the implementation of the request in respect of the requested Call Type involves only Network Conditioning in the Supplier’s Network, in which case the R Q O \ 1 H W Z R U N & R Q G L W L R Q L Q J L Q W KaHse t6heX S S O L H U ¶ Negotiation Period shall be fifteen (15) Business Days; or (b) the implementation of the request in respect of the requested Call Type involves work in addition to or as an alternative to Network Conditioning in the Supplier’s Z R U N L Q D G G L W L R Q W R R U D V D Q D O W H U Q D W L Y H W R Network, in which case the Negotiation ethNegotiation Period shall be sixty (60) Business Days. 3.4 The Parties shall negotiate in good faith the requirements, implementation charges and timetable for extending the use of the Call Origination Service provided by the Supplier to the requested Call Type CalylpTe for the Negotiation Period notified in clause 3.3, failing which either Party may commence the Dispute Resolution Procedure in accordance with Schedule 11. 3.5 Where the Parties have reached an agreement in accordance with clause 3.4 wsiteh 3c.l4au above, the Supplier will commence implementation in accordance with the agreed timetable. 3.6 The Acquirer shall be liable for the costs incurred by the Supplier in processing and implementing the Acquirer’s request to extend the use of the Call Origination Service to a particular Call Type in accordance with the applicable Charges set out under Schedule 9. 3.7 If the Supplier reasonably believes that, in performing the Acquirer’s request in accordance with clause 3.6, any work, operation or use by the Acquirer in relation to the extension of use of the Call Origination Service will cause the Supplier to incur additional costs beyond those costs incurred in the normal provisioning of the Call Origination Service (Additional Costs), the Supplier shall notify the Acquirer of the Additional Costs, including, but not limited to, reasonable costs associated with the Supplier’s: □D□V□V□R□F□L□D□W□H□G□□□Z□L□W□K□□□W□K□H□□□6□X□S (i) additional processing and implementation of the Acquirer’s request; (ii) extension of use of the Call Origination Service to a particular Call Type or termination of the Call Origination Service in respect of a Call Type; (iii) additional project study costs; (iv) additional labour costs; (v) additional equipment and software (including information system and software modification) costs; and (vi) additional software and hardware testing costs. 3.8 The Supplier’s notification under clause 3.7 shall only be valid for a period of fiveprocessingD Q G L P S O H P H Q W D W L R Q R I W K H $ F T X L

Call Types. 3.1 This 2.1 Unless the Parties are otherwise directed by the Authority, this clause 3 2 applies where the Acquirer Requesting Licensee wishes to extend the use of the Emergency Call Origination Service provided by the Supplier SingTel to a Call Type in respect of which the process in this clause 3 2 has not already been undertaken or, in the case where SingTel is the Acquirer, has not been specified in Annex 2A-4undertaken. 3.2 2.2 The Acquirer Requesting Licensee shall notify the Supplier SingTel by means of the request form set out in Annex 2A-1 4A-1 of its request to extend the use of the Emergency Call Origination Service to a particular Call Type. 3.3 2.3 Following receipt of a request form under clause 3.22.2, the Supplier SingTel shall assess that request and notify the Acquirer Requesting Licensee within five (5) Business Days that either: (a) the implementation of the request in respect of the requested Call Type involves only Network Conditioning in the SupplierSingTel’s Network, in which case the Negotiation Period shall be fifteen (15) Business Days; or (b) the implementation of the request in respect of the requested Call Type involves work in addition to or as an alternative to Network Conditioning in the SupplierSingTel’s Network, in which case the Negotiation Period shall be sixty (60) Business Days. 3.4 2.4 The Parties shall negotiate in good faith the requirements, implementation charges Charges and timetable for extending the use of the Emergency Call Origination Service provided by the Supplier SingTel to the requested Call Type for the Negotiation Period notified in clause 3.32.3, failing which either Party may commence the Dispute Resolution Procedure in accordance with Schedule 11. 3.5 2.5 Where the Parties have reached an agreement in accordance with clause 3.4 2.4 above, the Supplier SingTel will commence implementation in accordance with the agreed timetable. 3.6 2.6 The Acquirer Requesting Licensee shall be liable pay to SingTel a Charge for the costs incurred by the Supplier in processing and implementing the AcquirerRequesting Licensee’s request to extend the use of the Emergency Call Origination Service to a particular Call Type in accordance with the applicable Charges as set out under in Schedule 9. 3.7 If 2.7 Nothing in this clause 2 requires SingTel to perform any changes in its Network or to commence the Supplier reasonably believes that, in performing supply of Emergency Call Services for a Call Type until the Acquirer’s request in accordance with clause 3.6, any work, operation or use Parties have completed the Change Process for that Call Type and all Network Conditioning Charges have been agreed to by the Acquirer in relation Requesting Licensee. 2.8 The Requesting Licensee may, at any time, request SingTel to cease to supply the extension of use of the Emergency Call Origination Service will cause the Supplier to incur additional costs beyond those costs incurred in the normal provisioning of the Call Origination Service (Additional Costs), the Supplier shall notify the Acquirer of the Additional Costs, including, but not limited to, reasonable costs associated with the Supplier’s: (i) additional processing and implementation of the Acquirer’s request; (ii) extension of use of the Call Origination Service to a particular Call Type or termination of the Call Origination Service in respect of a Call Type; (iii) additional project study costs; (iv) additional labour costs; (v) additional equipment and software (including information system and software modification) costs; and (vi) additional software and hardware testing costs, in which case SingTel shall cease to supply the Emergency Call Service in respect of that Call Type as soon as reasonably practicable or at such later time as specified by the Requesting Licensee. The Requesting Licensee shall pay SingTel the Charges as specified in Schedule 9 for ceasing the supply of the Emergency Call Service in respect of that Call Type. 3.8 The Supplier’s notification under clause 3.7 shall only be valid for a period of five