Change Control Process. The change control process is part of the overall project management system which will be implemented by Vendor to control changes to the Services. Either ACI or Vendor may request a change to Transition subject to the following change control process: a. The Transition, as described in this Agreement and the Transition Plan, may be changed only by a writing signed by authorized representatives of ACI and Vendor. b. All Project Change Requests (“PCRs”) to Transition will be submitted in writing by the requesting Vendor or ACI Transition Manager. The PCR will reference the Transition, describe at a reasonable level of detail the change, the rationale for the change and the impact the change may have on the Transition if it is accepted and if it is rejected. c. The Transition Managers will review the PCR and either: 1) recommend approval of the change by authorized representatives of ACI and Vendor signing the PCR. Upon such approval, the change will be implemented; or 2) agree in writing to submit the PCR for further investigation and to pay Vendor for its reasonable charges, if any, for Vendor’s investigation. Such investigation will determine the technical merits and the effect on price, schedule, and other terms and conditions that may result from the implementation of the PCR. ACI and Vendor will then agree to mutually approve or reject the PCR. If ACI and Vendor do not agree, either Vendor or ACI may submit such PCR to the project executives for resolution; or 3) reject the PCR. If rejected, the PCR will be returned to the requesting Transition Manager along with the reason for rejection.
Appears in 2 contracts
Samples: Master Services Agreement (Aci Worldwide, Inc.), Master Services Agreement (Aci Worldwide, Inc.)
Change Control Process. The change control process is part of the overall project management system which will be implemented by Vendor to control changes to the Services. Either ACI or Vendor may request a change to Transition a Project subject to the following change control process:
a. The Transition, as described in this Agreement and the Transition Plan, A Project may be changed only by a writing signed by authorized representatives of ACI and Vendor.
b. All Project Change Requests (“PCRs”) to Transition a Project will be submitted in writing by the requesting Vendor or ACI Transition Project Manager. The PCR will reference the TransitionProject, describe at a reasonable level of detail the change, the rationale for the change and the impact the change may have on the Transition Project both if it is accepted and if it is rejected.
c. The Transition Project Managers will review the PCR and either:
(1) recommend approval of the change by authorized representatives of ACI and Vendor signing the PCR. Upon such approval, the change will be implemented; or
(2) agree in writing to submit the PCR for further investigation and to pay Vendor for its reasonable charges, if any, for Vendor’s investigation. Such investigation will determine the technical merits and the effect on price, schedule, and other terms and conditions that may result from the implementation of the PCR. ACI and Vendor will then agree to mutually approve or reject the PCR. If ACI and Vendor do not agree, either Vendor or ACI may submit such PCR to the project executives Project Executives for resolution; or
(3) reject the PCR. If rejected, the PCR will be returned to the requesting Transition Project Manager along with the reason for rejection.
Appears in 2 contracts
Samples: Master Services Agreement (Aci Worldwide, Inc.), Master Services Agreement (Aci Worldwide, Inc.)