Common use of Change Management Forum Processes – General Clause in Contracts

Change Management Forum Processes – General. (a) Subject to clause 25.3 below, the Change Management Forum Processes will be developed by the LFC in consultation with the Service Provider, all Other Service Providers and with CFH. The Change Management Forum Processes will promote the purpose of the Change Management Forum as outlined in clause 25.1 above. (b) The Change Management Forum Processes will be consistent with the following principles: (i) the LFC, the Service Provider and all Other Service Providers participating in the Change Management Forum (in this clause 25.2, the service provider members) will be required to act at all times in good faith in their dealings with each other in the Change Management Forum; (ii) if the LFC has an issue that is to be considered by the Change Management Forum, it will communicate with the service provider members, providing them with appropriate details of the LFC’s position at that time and information which will facilitate open communication and collaboration on the issue; (iii) where a Proposed Change involves matters involving solely technical, operational or non-commercial issues, the Change Management Forum should, where practical, make use of the Product Forum noted in clause 25.4 below to consider the relevant issues; (iv) the Service Provider may raise issues for the Change Management Forum to consider; (v) if the issue is not material the period for consultation may be relatively short and the manner of consultation more abbreviated. If the issue is material, then the period for consultation will be longer and the manner of consultation more fulsome, enabling reasonable time for service provider members to evaluate and respond to the LFC’s position on the issue (and vice versa). In determining the materiality of the issue and consequently the period and manner of consultation, the LFC will act reasonably and give due consideration to the likely impact of the issue on service providers generally; (vi) where appropriate, meetings will be held to allow a reasonable level of discussion of the views of the service provider members and the LFC’s position in response. The LFC and service provider members will ensure that appropriately qualified and empowered representatives attend these meetings; (vii) although the Change Management Forum Processes will set out timeframes for the consultations, it is envisaged that the LFC and service provider members will meet and communicate as often as is reasonable within these timeframes to achieve the purpose of the Change Management Forum; (viii) the Change Management Forum Processes will therefore also need to envisage evolution or change in the LFC’s position following or during any consultation. In this case, it may be necessary for the LFC to consult again on the issue if the evolution or change is relatively material; and (ix) during the Change Management Forum consultations, the LFC and service provider members should aim to achieve a consensus on issues where possible.

Change Management Forum Processes – General. (a) Subject to clause 25.3 below, the Change Management Forum Processes will be developed by the LFC in consultation with the Service Provider, Provider and all Other Service Providers and with CFHProviders. The Change Management Forum Processes will promote the purpose of the Change Management Forum as outlined in clause 25.1 above. (b) The Change Management Forum Processes will be consistent with the following principles: (i) the LFC, the Service Provider and all Other Service Providers participating in the Change Management Forum (in this clause 25.2, the service provider members) will be required to act at all times in good faith in their dealings with each other in the Change Management Forum; (ii) if the LFC has an issue that is to be considered by the Change Management Forum, it will communicate with the service provider members, providing them with appropriate details of the LFC’s position at that time and information which will facilitate open communication and collaboration on the issue; (iii) where a Proposed Change involves matters involving solely technical, operational or non-commercial issues, the Change Management Forum should, where practical, make use of the Product Forum noted in clause 25.4 below to consider the relevant issues; (iv) the Service Provider may raise issues for the Change Management Forum to consider; (v) if the issue is not material the period for consultation may be relatively short and the manner of consultation more abbreviated. If the issue is material, then the period for consultation will be longer and the manner of consultation more fulsome, enabling reasonable time for service provider members to evaluate and respond to the LFC’s position on the issue (and vice versa). In determining the materiality of the issue and consequently the period and manner of consultation, the LFC will act reasonably and give due consideration to the likely impact of the issue on service providers generally; (vi) where appropriate, meetings will be held to allow a reasonable level of discussion of the views of the service provider members and the LFC’s position in response. The LFC and service provider members will ensure that appropriately qualified and empowered representatives attend these meetings; (vii) although the Change Management Forum Processes will set out timeframes for the consultations, it is envisaged that the LFC and service provider members will meet and communicate as often as is reasonable within these timeframes to achieve the purpose of the Change Management Forum; (viii) the Change Management Forum Processes will therefore also need to envisage evolution or change in the LFC’s position following or during any consultation. In this case, it may be necessary for the LFC to consult again on the issue if the evolution or change is relatively material; and (ix) during the Change Management Forum consultations, the LFC and service provider members should aim to achieve a consensus on issues where possible.

Change Management Forum Processes – General. (a) Subject to clause 25.3 below, the Change Management Forum Processes will be developed by the LFC in consultation with the Service Provider, and all Other Service Providers and with CFHProviders. The Change Management Forum Processes will promote the purpose of the Change Management Forum as outlined in clause 25.1 above. (b) The Change Management Forum Processes will be consistent with the following principles: (i) the LFC, the Service Provider and all Other Service Providers participating in the Change Management Forum (in this clause 25.2, the service provider members) will be required to act at all times in good faith in their dealings with each other in the Change Management Forum; (ii) if the LFC has an issue that is to be considered by the Change Management Forum, it will communicate with the service theservice provider members, providing them with appropriate details of the LFC’s position at that time and information which will facilitate open communication and collaboration on the issue; (iii) where a Proposed Change involves matters involving solely technical, operational or non-non- commercial issues, the Change Management Forum should, where practical, make use of the Product Forum noted in clause 25.4 below to consider the relevant issues; (iv) the Service Provider may raise issues for the Change Management Forum to consider; (v) if the issue is not material the period for consultation may be relatively short and the manner of consultation more abbreviated. If the issue is material, then the period for consultation will be longer and the manner of consultation more fulsome, enabling reasonable time for service provider members to evaluate and respond to the LFC’s position on the issue (and vice versa). In determining the materiality of the issue and consequently the period and manner of consultation, the LFC will act reasonably and give due consideration to the likely impact of the issue on service providers generally; (vi) where appropriate, meetings will be held to allow a reasonable level of discussion of the views of the service provider members and the LFC’s position in response. The LFC and service provider members will ensure that appropriately qualified and empowered representatives attend these meetings; (vii) although the Change Management Forum Processes will set out timeframes for the consultations, it is envisaged that the LFC and service provider members will meet and communicate as often as is reasonable within these timeframes to achieve the purpose of the Change Management Forum; (viii) the Change Management Forum Processes will therefore also need to envisage evolution or change in the LFC’s position following or during any consultation. In this case, it may be necessary for the LFC to consult again on the issue if the evolution or change is relatively material; and (ix) during the Change Management Forum consultations, the LFC and service provider members should aim to achieve a consensus on issues where possible.

Change Management Forum Processes – General. (a) Subject to clause 25.3 below, the Change Management Forum Processes will be developed by the LFC in consultation with the Service Provider, all Other Service Providers and with CFHProviders. The Change Management Forum Processes will promote the purpose of the Change Management Forum as outlined in clause 25.1 above. (b) The Change Management Forum Processes will be consistent with the following principles: (i) the LFC, the Service Provider and all Other Service Providers participating in the Change Management Forum (in this clause 25.2, the service provider members) will be required to act at all times in good faith in their dealings with each other in the Change Management Forum; (ii) if the LFC has an issue that is to be considered by the Change Management Forum, it will communicate with the service provider members, providing them with appropriate details of the LFC’s position at that time and information which will facilitate open communication and collaboration on the issue; (iii) where a Proposed Change involves matters involving solely technical, operational or non-commercial issues, the Change Management Forum should, where practical, make use of the Product Forum noted in clause 25.4 below to consider the relevant issues; (iv) the Service Provider may raise issues for the Change Management Forum to consider; (v) if the issue is not material the period for consultation may be relatively short and the manner of consultation more abbreviated. If the issue is material, then the period for consultation will be longer and the manner of consultation more fulsome, enabling reasonable time for service provider members to evaluate and respond to the LFC’s position on the issue (and vice versa). In determining the materiality of the issue and consequently the period and manner of consultation, the LFC will act reasonably and give due consideration to the likely impact of the issue on service providers generally; (vi) where appropriate, meetings will be held to allow a reasonable level of discussion of the views of the service provider members and the LFC’s position in response. The LFC and service provider members will ensure that appropriately qualified and empowered representatives attend these meetings; (vii) although the Change Management Forum Processes will set out timeframes for the consultations, it is envisaged that the LFC and service provider members will meet and communicate as often as is reasonable within these timeframes to achieve the purpose of the Change Management Forum; (viii) the Change Management Forum Processes will therefore also need to envisage evolution or change in the LFC’s position following or during any consultation. In this case, it may be necessary for the LFC to consult again on the issue if the evolution or change is relatively material; and (ix) during the Change Management Forum consultations, the LFC and service provider members should aim to achieve a consensus on issues where possible.

Change Management Forum Processes – General. (a) Subject to clause 25.3 below, the Change Management Forum Processes will be developed by the LFC in consultation with the Service Provider, Provider and all Other Service Providers and with CFHProviders. The Change Management Forum Processes will promote the purpose of the Change Management Forum as outlined in clause 25.1 above. (b) The Change Management Forum Processes will be consistent with the following principles: (i) the LFC, the Service Provider and all Other Service Providers participating in the Change Management Forum (in this clause 25.2, the service provider members) will be required to act at all times in good faith in their dealings with each other in the Change Management Forum; (ii) if the LFC has an issue that is to be considered by the Change Management Forum, it will communicate with the service provider members, providing them with appropriate details of the LFC’s position at that time and information which will facilitate open communication and collaboration on the issue; (iii) where a Proposed Change involves matters involving solely technical, operational or non-non- commercial issues, the Change Management Forum should, where practical, make use of the Product Forum noted in clause 25.4 below to consider the relevant issues; (iv) the Service Provider may raise issues for the Change Management Forum to consider; (v) if the issue is not material the period for consultation may be relatively short and the manner of consultation more abbreviated. If the issue is material, then the period for consultation will be longer and the manner of consultation more fulsome, enabling reasonable time for service provider members to evaluate and respond to the LFC’s position on the issue (and vice versa). In determining the materiality of the issue and consequently the period and manner of consultation, the LFC will act reasonably and give due consideration to the likely impact of the issue on service providers generally; (vi) where appropriate, meetings will be held to allow a reasonable level of discussion of the views of the service provider members and the LFC’s position in response. The LFC and service provider members will ensure that appropriately qualified and empowered representatives attend these meetings; (vii) although the Change Management Forum Processes will set out timeframes for the consultations, it is envisaged that the LFC and service provider members will meet and communicate as often as is reasonable within these timeframes to achieve the purpose of the Change Management Forum; (viii) the Change Management Forum Processes will therefore also need to envisage evolution or change in the LFC’s position following or during any consultation. In this case, it may be necessary for the LFC to consult again on the issue if the evolution or change is relatively material; and (ix) during the Change Management Forum consultations, the LFC and service provider members should aim to achieve a consensus on issues where possible.