Common use of CHANGES IN SUBSCRIBER CARRIER SELECTIONS Clause in Contracts

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior to submitting an order under this Agreement, LSP shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b) of the Telecommunications Act of 1996. SWBT shall abide by the same applicable laws and regulations. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT or LSP that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user. SWBT shall be free to connect the end user to any local service provider based upon the local service provider's request and local service provider's assurance that proper end user authorization has been obtained. LSP shall make authorization available to SWBT upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's direction or the direction of the end user's authorized agent. Further, when an end user abandons the premise, SWBT is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBT, on behalf of LSP, agrees to investigate an alleged incidence of slamming, SWBT shall charge LSP a fifty dollar ($50) investigation fee. E. When SWBT receives an order from LSP for services under this Agreement and SWBT is currently providing the same services to another local service provider for the same end user, SWBT shall notify the end user's local service provider of record of such order coincident with processing the order. It shall then be the responsibility of the local service provider of record and LSP to resolve any issues related to the end user. This paragraph shall not apply to new additional lines and services purchased by an end user from multiple LSPs or from SWBT. F. On no less than sixty (60) days notice, LSP may request the Local Disconnect Report. SWBT agrees to furnish to LSP the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSP's service. LSP understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT will provide LSP no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT grants to LSP a non-exclusive right to use the information provided by SWBT. LSP will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP agrees to pay SWBT ten cents ($0.10) per WTN and any applicable transmission charges for the Local Disconnect Report. G. The LSP agrees to hold harmless and indemnify SWBT against any and all liability and claims, including reasonable attorney's fees, that may result from SWBT acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP end users pursuant to Article XII. (Termination of Service to LSP).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior to submitting an order under this Agreement, LSP shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b258 (b) of the Telecommunications Act of 1996. SWBT shall abide by the same applicable laws and regulations. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT or LSP that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user. SWBT shall be free to connect the end user to any local service provider based upon the local service provider's request and local service provider's assurance that proper end user authorization has been obtained. LSP Both parties shall make authorization available to SWBT the other party upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's direction or the direction of the end user's authorized agent. Further, when an end user abandons the premise, SWBT is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBT, on behalf of LSP, agrees to investigate an alleged incidence of slamming, SWBT shall charge LSP a fifty dollar ($50) investigation fee. E. When SWBT receives an order from LSP for services under this Agreement and SWBT is currently providing the same services to another local service provider for the same end user, SWBT shall notify the end user's local service provider of record of such order coincident with processing the orderorder should LSP subscribe to the Local Disconnect Report (LDR) as outlined below. It shall then be the responsibility of the local service provider of record and LSP to resolve any issues related to the end user. This paragraph shall not apply to new additional lines and services purchased by an end user from multiple LSPs or from SWBT. F. On no less than sixty (60) days notice, LSP may request the Local Disconnect Report. SWBT agrees to furnish to LSP the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSP's service. LSP understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT will provide LSP no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT grants to LSP a non-exclusive right to use the information provided by SWBT. LSP will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP agrees to pay SWBT ten cents ($0.10) per WTN and any applicable transmission charges for the Local Disconnect ReportLDR as outlined in Appendix OSS. G. The LSP agrees to hold harmless and indemnify SWBT against any and all liability and claims, including reasonable attorney's fees, that may result from SWBT acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP end users pursuant to Article XII. (Termination of Service to LSP).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior X. Xxxxx to submitting an order under this Agreement, LSP CLEC shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b258 (b) of the Telecommunications Act of 1996. SWBT PACIFIC shall abide by the same applicable laws and regulationsregulations when converting CLEC end users to its own retail services. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT PACIFIC or LSP CLEC that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user, except in those instances where the end user’s account is local PIC protected. SWBT It is the responsibility of the end user to provide written authorization to the current provider of record to remove local service provider protection before any changes in local exchange service provider are processed. PACIFIC shall be free to connect the end user to any local service provider based upon the local service provider's ’s request and the local service provider's ’s assurance that proper end user authorization has been obtained. LSP Both Parties shall make authorization available to SWBT the other Party upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's user’s direction or the direction of the end user's ’s authorized agent. Further, when an end user abandons the premise, SWBT PACIFIC is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBTPACIFIC, on behalf of LSPCLEC, agrees to investigate an alleged incidence of slamming, SWBT PACIFIC shall charge LSP CLEC a fifty dollar ($50) investigation fee. E. When SWBT receives Should PACIFIC receive an order from LSP CLEC for services under this Agreement Agreement, and SWBT PACIFIC is currently providing the same services to another local service provider Competitive Local Exchange Carrier for the same end user, SWBT shall CLEC agrees that PACIFIC may notify the end user's local service provider ’s Competitive Local Exchange Carrier of record of such order coincident with processing the order. It If PACIFIC receives an order from another Competitive Local Exchange Carrier for an end user for whom CLEC is the current CLEC of record for the same services, and if CLEC subscribes to the CARE Report, as described below, then PACIFIC shall then notify CLEC of such order coincident with processing such order by providing CLEC with the Industry Standard Transaction Codes and Status Indicators (#4205 and #4203), or CARE Report. In either scenario it shall be the responsibility of the local service provider of record and LSP both CLECs to resolve any issues related to the end user. This paragraph shall not apply to new or additional lines and services purchased by an end user from multiple LSPs CLECs or from SWBTPACIFIC. F. On no less than sixty (60) days notice, LSP CLEC may request the Local Disconnect ReportCARE Report as outlined below. SWBT Via such report, PACIFIC agrees to furnish to LSP CLEC the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSP's CLEC’s service. LSP CLEC understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission, or paper or magnetic tape medium when electronic interface is not established. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT PACIFIC will provide LSP CLEC no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT PACIFIC grants to LSP CLEC a non-exclusive right to use the information provided by SWBTPACIFIC. LSP CLEC will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP agrees to pay SWBT ten cents (The charge for this service will be $0.10) 0.10 per WTN and any applicable transmission charges for the Local Disconnect ReportWTN. G. The LSP CLEC agrees to indemnify, defend and hold harmless and indemnify SWBT PACIFIC against any and all liability and claims, including reasonable attorney's ’s fees, that may result from SWBT PACIFIC acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP CLEC end users pursuant to Article XII. (Termination of Service to LSPCLEC).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior X. Xxxxx to submitting an order under this Agreement, LSP CLEC shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b258 (b) of the Telecommunications Act of 1996. SWBT shall abide by the same applicable laws and regulations. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT or LSP CLEC that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user, except in those instances where the end user's account is local PIC protected. It is the responsibility of the end user to provide express authorization to the current provider of record to remove local service provider protection before any changes in local exchange service provider are processed. SWBT shall be free to connect the end user to any local service provider Competitive Local Exchange Carrier based upon the local service providerCompetitive Local Exchange Carrier's request and local service providerCompetitive Local Exchange Carrier's assurance that proper end user authorization has been obtained. LSP Both parties shall make authorization available to SWBT the other party upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's direction or the direction of the end user's authorized agent. Further, when an end user abandons the premise, SWBT is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBT, on behalf of LSPCLEC, agrees to investigate an alleged incidence of slamming, SWBT shall charge LSP CLEC a fifty dollar ($50) investigation fee. E. When SWBT receives an order from LSP CLEC for services under this Agreement and SWBT is currently providing the same services to another local service provider Competitive Local Exchange Carrier for the same end user, SWBT shall notify the end user's local service provider THE END USER'S Competitive Local Exchange Carrier of record of such order coincident with processing the orderorder should CLEC subscribe to the Local Disconnect Report (LDR) as outlined below. It shall then be the responsibility of the local service provider Competitive Local Exchange Carrier of record and LSP CLEC to resolve any issues related to the end user. This paragraph shall not apply to new additional lines and services purchased by an end user from multiple LSPs CLECs or from SWBT. F. On no less than sixty (60) days notice, LSP CLEC may request the Local Disconnect Report. SWBT agrees to furnish to LSP CLEC the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSPCLEC's service. LSP CLEC understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT will provide LSP CLEC no less than thirty (30) days notice prior to any change of the per-per- WTN charge. SWBT grants to LSP CLEC a non-exclusive right to use the information provided by SWBT. LSP CLEC will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP XXXX agrees to pay SWBT ten cents ($0.10) per WTN and any applicable transmission charges for the Local Disconnect ReportLDR as outlined in Appendix OSS. G. The LSP CLEC agrees to hold harmless and indemnify SWBT against any and all liability and claims, including reasonable attorney's fees, that may result from SWBT acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP CLEC end users pursuant to Article XII. (Termination of Service to LSPTERMINATION OF SERVICE TO CLEC).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior to submitting an order under this Agreement, LSP CLEC shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b) of the Telecommunications Act of 1996. SWBT shall abide by the same applicable laws and regulations. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT or LSP CLEC that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user, except in those instances where the end user's account is local PIC protected. It is the responsibility of the end user to provide written authorization to the current provider of record to remove local service provider protection before any changes in local exchange service provider are processed. SWBT shall be free to connect the end user to any local service provider Competitive Local Exchange Carrier based upon the local service providerCompetitive Local Exchange Carrier's request and local service providerCompetitive Local Exchange Carrier's assurance that proper end user authorization has been obtained. LSP CLEC shall make authorization mike xxxhorization available to SWBT upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's direction or the direction of the end user's authorized agent. Further, when an end user abandons the premise, SWBT is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBT, on behalf of LSPCLEC, agrees to investigate an alleged incidence of slamming, SWBT shall charge LSP CLEC a fifty dollar ($50) investigation fee. E. When SWBT receives an order from LSP CLEC for services under this Agreement and SWBT is currently providing the same services to another local service provider Competitive Local Exchange Carrier for the same end user, . SWBT shall RESALE AGREEMENT - G (MISSOURI) PAGE 13 OX 00 XXXX/XXXXXX XXXXXX XXXECOMMUNICATIONS, INC. 100198 notify the end user's local service provider Competitive Local Exchange Carrier of record of such order coincident with processing the order. It shall then be the responsibility of the local service provider Competitive Local Exchange Carrier of record and LSP CLEC to resolve any issues related to the end user. This paragraph shall not apply to new additional lines and services purchased by an end user from multiple LSPs CLECs or from SWBT. F. On no less than sixty (60) days notice, LSP CLEC may request the Local Disconnect Report. SWBT agrees to furnish to LSP CLEC the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSPCLEC's service. LSP CLEC understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT will provide LSP CLEC no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT grants to LSP CLEC a non-exclusive right to use the information provided by SWBT. LSP CLEC will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP CLEC agrees to pay SWBT ten cents ($0.10) per WTN and any applicable transmission charges for the Local Disconnect Report. G. The LSP CLEC agrees to hold harmless and indemnify SWBT against any and all liability and claims, including reasonable attorney's fees, that may result from SWBT acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP CLEC end users pursuant to Article XII. (Termination of Service to LSPTERMINATION OF SERVICE TO CLEC).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior to submitting an order under this Agreement, LSP CLEC shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b258 (b) of the Telecommunications Act of 1996. SWBT PACIFIC shall abide by the same applicable laws and regulationsregulations when converting CLEC end users to its own retail services. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT PACIFIC or LSP CLEC that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user, except in those instances where the end user’s account is local PIC protected. SWBT It is the responsibility of the end user to provide written authorization to the current provider of record to remove local service provider protection before any changes in local exchange service provider are processed. PACIFIC shall be free to connect the end user to any local service provider based upon the local service provider's ’s request and the local service provider's ’s assurance that proper end user authorization has been obtained. LSP Both Parties shall make authorization available to SWBT the other Party upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's user’s direction or the direction of the end user's ’s authorized agent. Further, when an end user abandons the premise, SWBT PACIFIC is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBTPACIFIC, on behalf of LSPCLEC, agrees to investigate an alleged incidence of slamming, SWBT PACIFIC shall charge LSP CLEC a fifty dollar ($50) investigation fee. E. When SWBT receives Should PACIFIC receive an order from LSP CLEC for services under this Agreement Agreement, and SWBT PACIFIC is currently providing the same services to another local service provider Competitive Local Exchange Carrier for the same end user, SWBT shall CLEC agrees that PACIFIC may notify the end user's local service provider ’s Competitive Local Exchange Carrier of record of such order coincident with processing the order. It If PACIFIC receives an order from another Competitive Local Exchange Carrier for an end user for whom CLEC is the current CLEC of record for the same services, and if CLEC subscribes to the CARE Report, as described below, then PACIFIC shall then notify CLEC of such order coincident with processing such order by providing CLEC with the Industry Standard Transaction Codes and Status Indicators (#4205 and #4203), or CARE Report. In either scenario it shall be the responsibility of the local service provider of record and LSP both CLECs to resolve any issues related to the end user. This paragraph shall not apply to new or additional lines and services purchased by an end user from multiple LSPs CLECs or from SWBTPACIFIC. F. On no less than sixty (60) days notice, LSP CLEC may request the Local Disconnect ReportCARE Report as outlined below. SWBT Via such report, PACIFIC agrees to furnish to LSP CLEC the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSP's CLEC’s service. LSP CLEC understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission, or paper or magnetic tape medium when electronic interface is not established. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT PACIFIC will provide LSP CLEC no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT PACIFIC grants to LSP CLEC a non-exclusive right to use the information provided by SWBTPACIFIC. LSP CLEC will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP agrees to pay SWBT ten cents (The charge for this service will be $0.10) 0.10 per WTN and any applicable transmission charges for the Local Disconnect ReportWTN. G. The LSP CLEC agrees to indemnify, defend and hold harmless and indemnify SWBT PACIFIC against any and all liability and claims, including reasonable attorney's ’s fees, that may result from SWBT PACIFIC acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP CLEC end users pursuant to Article XII. (Termination of Service to LSPCLEC).

CHANGES IN SUBSCRIBER CARRIER SELECTIONS. A. Prior to submitting an order under this Agreement, LSP shall obtain end user authorization as required by applicable state or federal laws and regulations, and assumes responsibility for applicable charges as specified in Section 258(b258 (b) of the Telecommunications Act of 1996. SWBT shall abide by the same applicable laws and regulations. B. Only an end user can initiate a challenge to a change in its local exchange service provider. If an end user notifies SWBT or LSP that the end user requests local exchange service, the Party receiving such request shall be free to immediately provide service to such end user. SWBT shall be free to connect the end user to any local service provider based upon the local service provider's request and local service provider's assurance that proper end user authorization has been obtained. LSP Both parties shall make authorization available to SWBT the other party upon request and at no charge. C. When an end user changes or withdraws authorization, each Party shall release customer-specific facilities in accordance with the end user customer's direction or the direction of the end user's authorized agent. Further, when an end user abandons the premise, SWBT is free to reclaim the facilities for use by another customer and is free to issue service orders required to reclaim such facilities. D. Neither Party shall be obligated by this Agreement to investigate any allegations of unauthorized changes in local exchange service (slamming) on behalf of the other Party or a third party. If SWBT, on behalf of LSP, agrees to investigate an alleged incidence of slamming, SWBT shall charge LSP a fifty dollar ($50) investigation fee. E. When SWBT receives an order from LSP for services under this Agreement and SWBT is currently providing the same services to another local service provider for the same end user, SWBT shall notify the end user's local service provider of record of such order coincident with processing the orderorder should LSP subscribe to the Local Disconnect Report (LDR) as outlined below. It shall then be the responsibility of the local service provider of record and LSP to resolve any issues related to the end user. This paragraph shall not apply to new additional lines and services purchased by an end user from multiple LSPs or from SWBT. F. On no less than sixty (60) days notice, LSP may request the Local Disconnect Report. SWBT agrees to furnish to LSP the Billing Telephone Number (BTN), Working Telephone Number (WTN), and terminal number of all end users who have disconnected LSP's service. LSP understands and agrees that the CARE interface will be used to provide such information and such information will only be available via the CARE electronic data transmission. Information will be provided on a per-WTN basis to be priced on a per-WTN basis. SWBT will provide LSP no less than thirty (30) days notice prior to any change of the per-WTN charge. SWBT grants to LSP a non-exclusive right to use the information provided by SWBT. LSP will not permit anyone but its duly authorized employees or agents to inspect or use this information. LSP agrees to pay SWBT ten cents ($0.10) per WTN and any applicable transmission charges for the Local Disconnect ReportLDR as outlined in Appendix OSS. G. The LSP agrees to hold harmless and indemnify SWBT against any and all liability and claims, including reasonable attorney's fees, that may result from SWBT acting under this Article. H. Nothing herein shall be interpreted to apply to conversion of LSP end users pursuant to Article XII. (Termination of Service to LSP).