CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB to assist Potential Participants and Participants in choosing a CHC-MCO and PCP. The CHC-MCO must develop such materials in the form and content required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant materials which are accessible, easily understood, written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following: a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance. b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment. c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, or texting marketing activities. d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, or defraud either the Participant or the Department and must comply with Exhibit I, Guidelines for CHC-MCO Advertising, Sponsorships, and Outreach.
Appears in 4 contracts
Samples: Community Healthchoices Agreement, Community Healthchoices Agreement, Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB to assist Potential Participants and Participants in choosing a CHC-MCO and PCP. The CHC-MCO must develop such materials in the form and content required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant materials which are accessible, easily understood, written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:of
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.
c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, or texting marketing activities.
d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, or defraud either the Participant or the Department and must comply with Exhibit I, Guidelines for CHC-MCO Advertising, Sponsorships, and Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB to assist Potential Participants and Participants in choosing a CHC-MCO and PCP. The CHC-MCO must develop such materials in the form and content required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant materials which are accessible, easily understood, written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.
c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, or texting marketing activitiesmarketingactivities.
d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, or defraud either the Participant or the Department and must comply with Exhibit I, Guidelines for CHC-MCO Advertising, Sponsorships, and Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to which can be used by the IEB IEE to assist Potential Participants and Participants in choosing a CHC-MCO and PCP. The CHC-MCO must develop such materials for CHC in the form and content context required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant materials which are accessible, easily understood, written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. withheld. The CHC-MCO is prohibited from distributing, distributing directly or through an any agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:following guidelines and/or restrictions.
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of of any other insurance.insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an in order to ensure that, before the individual is enrolled with the CHC-MCO, the individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.whether to enroll.
c. The CHC-MCO may must not directly or indirectly conduct door-to-to- door, telephone, email, telephone or texting other cold-call marketing activities.activities.
d. The CHC-MCO must develop and provide ensure that all outreach plans, procedures and materials that are accurate and do not mislead, confuse, confuse or defraud either the Participant or the Department and must comply with Exhibit IX, Community HealthChoices MCO Guidelines for CHC-MCO Advertising, Sponsorships, and Outreach.Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB to assist Potential Participants and Participants in choosing a CHC-MCO and PCP. The CHC-MCO must develop such materials in the form and content required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant materials which are accessible, easily understood, written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.
c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, or texting marketing activities.
d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, or defraud either the Participant or the Department and must comply with Exhibit I, Guidelines for CHC-MCO Advertising, Sponsorships, and Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB IEE to assist Potential Participants and Participants in choosing a CHC-CHC- MCO and PCP. The CHC-MCO must develop such materials in the form and content context required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant Participant-facing materials which are accessible, easily understood, understood and written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, distributing directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.
c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, telephone or texting marketing activitiesother cold-call marketingactivities.
d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, confuse or defraud either the Participant or the Department and must comply with Exhibit IO, Guidelines for CHC-MCO Guidelines for Advertising, Sponsorships, and Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement
CHC-MCO Outreach Materials. The CHC-MCO must develop outreach materials such as pamphlets and brochures to be used by the IEB IEE to assist Potential Participants and Participants in choosing a CHC-CHC- MCO and PCP. The CHC-MCO must develop such materials in the form and content context required by the Department. The Department must approve such materials in writing prior to their use. The Department's review will be conducted within thirty (30) calendar days and approval will not be unreasonably withheld. The CHC-MCO must develop outreach materials, including the Participant Handbook, and other Participant Participant-facing materials which are accessible, easily understood, understood and written at not more than a sixth (6th) grade reading level and comply with the other requirements in 42 C.F.R. § 438.10 pertaining to information requirements. The CHC-MCO is prohibited from distributing, distributing directly or through an agent or independent contractor, outreach materials without advance written approval of the Department. In addition, the CHC-MCO must comply with the following:
a. The CHC-MCO may not seek to influence an individual's Enrollment with the CHC-MCO in conjunction with the sale of any other insurance.
b. The CHC-MCO must comply with the Enrollment procedures established by the Department so that an individual is provided with accurate oral and written information sufficient to make an informed decision on Enrollment.
c. The CHC-MCO may not directly or indirectly conduct door-to-door, telephone, email, telephone or texting other cold-call marketing activities.
d. The CHC-MCO must develop and provide outreach plans, procedures and materials that are accurate and do not mislead, confuse, confuse or defraud either the Participant or the Department and must comply with Exhibit IO, Guidelines for CHC-MCO Guidelines for Advertising, Sponsorships, and Outreach.
Appears in 1 contract
Samples: Community Healthchoices Agreement