Claim Filing. Freight Claims should be submitted to: XPO Logistics Loss Prevention Services 0000 Xxxxxxxxx Xxxxx Dublin, OH 43016-0035 When submitting a claim, the following items must be included. Failure to provide all of the following information within the time limit set forth in Section 7.3 may be considered a waiver and release of the claim by the transportation provider: (a) A demand for payment of a specified dollar amount determined in accordance with these Intermodal Terms. This demand should include documentation to verify the amount of the demand such as certified copies of repair invoices or actual product costs. If the freight has not been invoiced to the consignee or the invoice does not show the price or value, or the freight has not been sold but transferred at bookkeeping values only or has been shipped on consignment or approval or is otherwise involved in an inventory or stock to stock transfer, the demand should include documentation and certification of the actual value of the freight; (b) Information to identify the shipment such as unit number, date of shipment, origin and destination of the shipment, xxxxxxx’s, xxxxxxxxx’s and notify party’s names, and xxxx of lading number; (c) Legible copies of shipping instructions, the delivery receipt and other shipping documents; (d) Applicable salvage allowance; (e) Legible copies of the loading and unloading tally denoting contents and quantities of each of the cartons, crates, boxes, pallets or shipping units involved in the shipment and seal record (particularly for shortage claims); (f) Supporting documentation detailing the nature of the damage or loss (such as photographs supporting the method of bracing, or actual damage to equipment), proof-of delivery, reports, and receiving records. Note that photographs should show the loaded container (with the equipment number visible) at the time the damage or loss was noted, as well as the condition of the equipment that is believed to have caused the damage or loss and the damaged goods themselves. Photos only of damaged goods after they have been unloaded from the container do not indicate how the goods were damaged. (g) Origin records or certification as to the condition and quantity of freight at the time received from the destination transportation provider; (h) Shipper import declaration (if applicable); and (i) Evidence that the shipment was properly loaded, blocked, braced and secured for the selected mode of transportation. Since documents, photographs and other information sent by facsimile are often illegible or may not be available in an electronic format suitable for e-mail, we recommend that you send freight claims by mail, expedited delivery (such as FedEx) or personal delivery. Providing legible and complete documentation will expedite the processing of the claim.
Appears in 3 contracts
Samples: Terms and Conditions for Intermodal Transportation Service, Terms and Conditions for Intermodal Transportation Service, Intermodal Transportation Service Agreement
Claim Filing. Freight Claims should be submitted to: XPO Logistics Loss Prevention Services 0000 Xxxxxxxxx to the address below or emailed to xxxxxxxxxxxxxxxx@xx.xxx. Streamline – Finance 000 Xxxxx Dublin00xx Xxxxxx, OH 43016-0035 Xxxxx 000 Xxxxx Xxxxx, XX 00000 When submitting a claim, the following items must be included. Failure to provide all of the following information within the time limit set forth in Section 7.3 may be considered a waiver and release of the claim by the transportation provider:
(a) A demand for payment of a specified dollar amount determined in accordance with these Intermodal TermsTerms and Conditions. This demand should include documentation to verify the amount of the demand such as certified copies of repair invoices or actual product costs. If the freight has not been invoiced to the consignee or the invoice does not show the price or value, or the freight has not been sold but transferred at bookkeeping values only or has been shipped on consignment or approval or is otherwise involved in an inventory or stock to stock transfer, the demand should include documentation and certification of the actual value of the freight;
(b) Information to identify the shipment such as unit number, date of shipment, origin and destination of the shipment, xxxxxxx’s, xxxxxxxxxconsignee’s and notify party’s names, and xxxx bill of lading number;
(c) Legible copies of shipping instructions, the delivery receipt and other shipping documents;
(d) Applicable salvage allowance;
(e) Legible copies of the loading and unloading tally denoting contents and quantities of each of the cartons, crates, boxes, pallets or shipping units involved in the shipment and seal record (particularly for shortage claims);
(f) Supporting documentation detailing the nature of the damage or loss (such as photographs supporting the method of bracing, or actual damage to equipment), proof-of delivery, reports, and receiving records. Note that photographs should show the loaded container (with the equipment number visible) at the time the damage or loss was noted, as well as the condition of the equipment that is believed to have caused the damage or loss and the damaged goods themselves. Photos only of damaged goods after they have been unloaded from the container do not indicate how the goods were damaged.
(g) Origin records or certification as to the condition and quantity of freight at the time received from the destination transportation provider;
(h) Shipper import declaration (if applicable); and
(i) Evidence that the shipment was properly loaded, blocked, braced and secured for the selected mode of transportation. Since documents, photographs and other information sent by facsimile are often illegible or may not be available in an electronic format suitable for e-mail, we recommend Streamline recommends that you send freight claims by mail, expedited delivery (such as FedEx) or personal delivery. Providing legible and complete documentation will expedite the processing of the claim.
Appears in 1 contract
Samples: Streamline Intermodal Agreement (Slia) Governing Rules Circular
Claim Filing. Freight Claims should be submitted to: XPO Logistics Loss Prevention Services 0000 Xxxxxxxxx Xxxxx Dublin, OH 43016-0035 When submitting a claim, the following items must be included. Failure to provide all of the following information within the time limit set forth in Section 7.3 may be considered a waiver and release of the claim by the transportation provider:
(a) A demand for payment of a specified dollar amount determined in accordance with these Intermodal Terms. This demand should include documentation to verify the amount of the demand such as certified copies of repair invoices or actual product costs. If the freight has not been invoiced to the consignee or the invoice does not show the price or value, or the freight has not been sold but transferred at bookkeeping values only or has been shipped on consignment or approval or is otherwise involved in an inventory or stock to stock transfer, the demand should include documentation and certification of the actual value of the freight;
(b) Information to identify the shipment such as unit number, date of shipment, origin and destination of the shipment, xxxxxxx’s, xxxxxxxxxconsignee’s and notify party’s names, and xxxx bill of lading number;
(c) Legible copies of shipping instructions, the delivery receipt and other shipping documents;
(d) Applicable salvage allowance;
(e) Legible copies of the loading and unloading tally denoting contents and quantities of each of the cartons, crates, boxes, pallets or shipping units involved in the shipment and seal record (particularly for shortage claims);
(f) Supporting documentation detailing the nature of the damage or loss (such as photographs supporting the method of bracing, or actual damage to equipment), proof-of delivery, reports, and receiving records. Note that photographs should show the loaded container (with the equipment number visible) at the time the damage or loss was noted, as well as the condition of the equipment that is believed to have caused the damage or loss and the damaged goods themselves. Photos only of damaged goods after they have been unloaded from the container do not indicate how the goods were damaged.
(g) Origin records or certification as to the condition and quantity of freight at the time received from the destination transportation provider;
(h) Shipper import declaration (if applicable); and
(i) Evidence that the shipment was properly loaded, blocked, braced and secured for the selected mode of transportation. Since documents, photographs and other information sent by facsimile are often illegible or may not be available in an electronic format suitable for e-mail, we recommend that you send freight claims by mail, expedited delivery (such as FedEx) or personal delivery. Providing legible and complete documentation will expedite the processing of the claim.
Appears in 1 contract
Samples: Terms and Conditions for Intermodal Transportation Service