CLAIMS FROM CUSTOMER Clause Samples

The "Claims from Customer" clause defines the process and requirements for a customer to submit claims against the service provider, typically in cases of breach, non-performance, or dissatisfaction with the goods or services provided. This clause usually outlines the timeframe within which claims must be made, the form and documentation required, and any limitations on the types or amounts of claims that can be submitted. Its core practical function is to establish clear procedures and boundaries for handling customer complaints or demands, thereby reducing disputes and ensuring both parties understand their rights and obligations regarding claims.
CLAIMS FROM CUSTOMER. 14.1 Subject to clause 14.5, all claims by the Customer relating to failure by the Supplier to comply with an order of the Customer whether due to shortfall, defect, incorrect delivery or otherwise must be made by written notice to the Supplier within seven (7) days of the date of delivery. If the Customer fails to provide such notice within seven (7) days then the Customer shall be deemed to have accepted the Goods and shall not be entitled to make any claim against the Supplier. 14.2 These Terms shall not exclude, or limit the application of any provisions of any statute including any implied condition or warranty the exclusion of which would contravene any statute (including the Australian Consumer Law) or cause any part of this clause to be void or unenforceable. To the extent permitted by law all conditions, warranties and undertakings are expressly excluded. 14.3 Unless the Goods supplied by the Supplier are of a kind ordinarily acquired for domestic household or personal use or consumption, the Supplier’s liability under clause 12.2 for breach of a non-excludable condition or warranty is limited at the Supplier’s option, to any one of the following: a) in the case of Goods: 1) the replacement of the Goods or the supply of equivalent Goods; 2) the repair of the Goods; 3) the payment of the cost of providing replacement Goods or of acquiring equivalent Goods; or 4) the payment of the cost of having the Goods repaired. b) in the case of Goods Hired: 1) the total Hire Charges payable by the Customer to the Supplier at the site at which the claim arose. 14.4 Subject to clause 14.2 the Supplier shall not be liable for any direct or indirect loss whatsoever including consequential loss, loss of profits, loss of opportunity or loss of use. 14.5 The Supplier shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of: a) The Customer failing to properly maintain or store any Goods and/or Hired Goods; b) The Customer using the Goods and/or Hired Goods for any purpose other than that for which they were designed; c) The Customer continuing the use of any the Goods and/or Hired Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user; d) The Customer failing to follow any instructions or guidelines provided by the Supplier; or e) Fair wear and tear, any accident or act of God.
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CLAIMS FROM CUSTOMER. 12.1 All claims by the Customer relating to failure by the Supplier to comply with an order of the Customer must be made by written notice to the Supplier within seven (7) days of the date of delivery. 12.2 To the extent permitted by law all conditions, warranties and undertakings are expressly excluded. 12.3 The Supplier shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of: a. The Customer failing to properly maintain or store any Goods; b. The Customer using the Goods for any purpose other than that for which they were designed; c. The Customer continuing the use of any the Goods after any defect became apparent or should have become apparent; d. The Customer failing to follow any instructions or guidelines; or e. Fair wear and tear, any accident or act of God.
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Related to CLAIMS FROM CUSTOMER

  • Claims Processing BCBSM will process Provider's Clean Claims submitted in accordance with this Agreement in a timely fashion.

  • Processing of a Grievance It is recognized and accepted by the Union and the Employer that the processing of grievances as hereinafter provided is limited by the job duties and responsibilities of the employees and shall therefore be accomplished during normal working hours only when consistent with such employee duties and responsibilities. The aggrieved employee and a Union representative shall be allowed a reasonable amount of time without loss of pay when a grievance is investigated and presented to the Employer during normal working hours provided that the employee and the Union representative have notified and received the approval of the designated supervisor who has determined that such absence is reasonable and would not be detrimental to the work programs of the Employer.

  • YOUR BILLING RIGHTS - KEEP THIS NOTICE FOR FUTURE USE This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Notice To or From Co-Applicants Any notice we give you or your co-applicant is considered notice to all co- applicants; and any notice from you or your co-applicant is considered notice from all co-applicants.