Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments. 00.0. Xx is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder. 17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. 17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website. 17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender. 17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company. 17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates. 17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time. 17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met: a. the withdrawal instruction includes all required information; b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client; c. the account where the transfer is to be made belongs to the Client; d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges; e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal; f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client. 17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account. 17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative. 17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges. 17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time. 17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss. 17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 5 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements requirement which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Company’s website.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsiteCompany’s website. When the Client funds the account in the currency other than base currency entails a currency risk as the financial instrument is settled in a currency other than base currency and hence the value of return may be affected by conversion into the base currency.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds said amount as soon as possible on the same Business Dayday the request was received, or no later than next working day, if the request is received outside of normal working hours, and if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client, only in exceptional cases;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance Free Margin exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative. The Company may ask for documentary prove of ownership of the account to which the withdrawal is requested.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the The Company reserves the right rights to reasonably decline modify, from time to time the withdrawal request size, the amounts and the percentage rates of its fees. Such charges shall be displayed on the “Costs and Charges” document available on the Company website, while the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requestedis responsible to check for updates.
Appears in 5 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. 9.1 The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.0. Xx 9.2 It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.3. 9.3 The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.4. 9.4 The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.59.5 All amounts handed over by the Client to the Execution Venue, for the provision of Investment Services, shall be held in an omnibus account named as Client Account together with money of other Clients, but not with company money, and/ or in the name of the Execution Venue on behalf of the Client in an account with an authorised credit institution or a bank or any electronic payment providers/processors which the Company shall specify from time to time (“the ‘Bank Account”) and separately from any accounts used to hold funds belonging to the Execution Venue. The Company will not be liable for any failure or insolvency of any bank or third party; however, applicable investor compensation or deposit protection schemes may protect a proportion of Client Funds with any bank or third party.
9.6 The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. 9.7 If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two (2) Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. 9.8 If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands understands, accepts and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates. Before requesting an investigation from the Company, the Client shall ensure that an investigation from the Client’s bank was performed to ensure that the error occurred on Companies side.
17.8. 9.9 The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. 9.10 Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s lowest value between the Balance and Equity exceeds the requested amount specified in AND if such withdrawal would not cause the withdrawal instruction including all payment chargesMargin Level to drop below 150 %;
e. there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. 9.11 If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.10. 9.12 It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. 9.13 The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. 9.14 All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. 9.15 The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers and transfers between different currencies shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 4 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 30 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial depositdeposit of €250 or $250, according to their account currency, as determined and amended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.717.5. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.6. The Client has the right to withdraw their funds equal to the free Margin available in their Account(s), subject to any applicable restrictions regarding its operation, and any other right or limitation on such withdrawal, As appearing in this document and/or in any other leagal document available on this website, The minimum withdrawal amount should exceed the amount of €100 or $100.
17.7. Any transfers shall only be effective after the Company’s systems have made the relevant credit or debit of the funds to the relevant Account(s), and whilst the Company will make all reasonable efforts ensure any transfers are made effective in a timely manner, the Company cannot guarantee how long this process may take. The Company will not be liable for any delays or other losses that may arise if, for instance, the Client provided the Company with wrong or incomplete information.
17.8. Any money the Client transfers to the Company for the purposes of funding their Account shall be deposited in their Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. The Company may, at their sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to the Client’s Account. The Company shall make withdrawals of Client funds upon not be held liable for any delay where the Company receiving a relevant request from the Client in the method accepted by the Company from time to timecause is outside their control.
17.9. The Company shall deposit funds into the Client’s Account only after they are satisfied, amongst other criteria, that the funds are being sent by the Client or the Client’s Authorized Representative from an account in their name, and that the funds do not breach any term contained within the Agreement and/or the law.
17.10. The Company has the right to request additional information and/or documentation in order to be satisfied that the Client’s dealings with the Company, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with the Company’s regulatory obligations. The Client understands and accepts that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected.
17.11. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within four (4) to seven (7) Business DayDays, if the following requirements are met:
a. the a) The withdrawal instruction includes all required information;
b. the b) The instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientAccount;
c. the c) The account where the transfer is to be made belongs to the Client;
d. at d) At the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there e) There is no Force Majeure event which prohibits the Company from effecting the withdrawal;.
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer f) Withdrawals will only be made at a source in your name. Note that some xxxxx and credit card companies may take more than three working days depending on time to process payments, especially in currencies where a correspondent bank is involved in the actual transfer method chosen by the Clienttransaction.
17.10g) Please note that a client's failure to complete the Company's due diligence procedure including all requested documentation to the Company's full satisfaction may affect the client's ability to withdraw any and/or all of his funds.
h) If you request a withdrawal of an amount from your Account and we cannot fully comply with your request without closing some and/or all of your open positions, we will not comply with the request until you have closed sufficient positions to allow the Company to make the withdrawal.
17.12. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.13. Further, where the Company is not satisfied as to the above and reject an incoming transaction, they reserve the right to return the funds to the sender net of any transfer fees or charges which may incur. Any refund will be sent to the same source from where the funds were received. The Company will only deviate from this policy where they believe, at their sole discretion, that this is necessary.
17.14. It is the Company’s policy to ensure that all withdrawals, either in part or in full of the funds the Client deposits with them is sent to the same source where the funds came from. Where the Company is unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, the Company shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by the Company.
17.15. The Company reserves the right to reasonably accept or decline a any funding and/or withdrawal request of by the Client asking depending on the payment method the Client chooses, and they may suggest to the Client an alternative for a specific transfer method and their request.
17.16. Further, the Company has reserves the right to suggest decline any funding and/or withdrawal request where they believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where the Company is not satisfied with the documentation provided by the Client. In this case, the Company reserves the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by them. The Client understands that there may be instances where the Company will be unable to provide the Client with an alternativeexplanation as to why they cannot proceed with their request.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.17. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal Internal transfers shall be subject to the Company’s policy from time to time.
17.1417.18. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should Where the Client provide wrong instructions for a transferholds funds in different Accounts with the Company, the Company may merge those funds from time to time and without the Client’s permission.
17.19. Where the Client holds several Accounts with the Company, and the Company reverses any transaction from the Client for any reason, the Company may merge the Client’s funds held in those Accounts, as described above.
17.20. The Client shall make any requests relating to the administration of their Account(s) via their Client Dashboard.
17.21. The Company will take reasonable steps to ensure keeping the Client informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. The Client understands that there may be unable to correct instances where the mistake and Company cannot guarantee these times because of events outside of their control.
17.22. Where the Client receives money from the Company by mistake, the Client agrees that it may to hold such an amount of money in trust for the benefit of the Company or the beneficial owner. In the event the Client uses any funds sent to them by mistake, the Company will have to suffer a claim on those funds, together with any profit derived from the lossuse of those funds, on behalf of the beneficial owner. In the same way, the Company shall not compensate the Client for any losses incurred by the Client as a result of them using the said funds. The claim for the full amount shall remain.
17.1517.23. Where the Company requires additional verification document(s) is required to do so by law and/or any applicable rules, they reserve the right to deduct any amount from the Client necessary to fulfil the completion of the withdrawal, the Client’s Account(s).
17.24. The Company reserves the right to reasonably decline set-off any liability of them under the withdrawal request Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different currencies, the company may convert said liabilities at a market rate of exchange.
17.25. Where the Client upon a failure of the provision of the said documents within 5 (five) Business Days Company nets-off any amount due by deducting it from the day Client’s Account(s), the document(s) was/were requestedCompany will consider the obligation as satisfied and discharged. The Company reserves their right on any obligation which cannot be considered satisfied.
Appears in 4 contracts
Samples: Terms and Conditions, Terms and Conditions, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Website.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 4 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts can be found on the Company’s Website and are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 28 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined the amount of which is set and amended accordingly may be changed by the Company unilaterally at its discretion. The minimum initial deposit may vary according to the type of Client Account offered to the Client and can be found on the Company’s Website. An explicit condition for activating a Client Account is the collection of all necessary documents and information from the Client in its discretion from time to timeaccordance with the applicable legislation.
17.4. The Client may deposit funds into the Client Account at any time during the course of while this AgreementAgreement is in effect. Deposits will be made via the methods and in the currencies accepted by the Company from time to timeCompany. The detailed information about deposit options is shown on the Company’s Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
a) if the Company is not duly satisfied as to the legality of the source of funds and resend them back funds;
b) if the Client fails to provide the senderCompany with any relevant documents it requests from the Client for client identification purposes or for any other reason;
c) if the Company reasonably suspects or has concerns that the submitted documents may be false or fake;
d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
f) where the Company reasonably considers that there is a chargeback risk or any other reason;
g) when the Company is unable to verify the source of the funds;
h) when the acquiring bank, issuer bank or any third-party processor or payment service provider rejected the transaction.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with all the requested documents and certificates.
17.817.7. The Client may withdraw funds from his/her Client Account at any time. The Company shall make withdrawals of Client funds upon the Company receiving a relevant signed request from the Client through the Trading Platform(s) or email or in the any other method accepted by the Company from time to time.
17.9Company. Upon the Company receiving an instruction from The Trading Platform enables the Client to withdraw funds make withdrawal requests. The request is signed by the Client using his/her electronic certificate. Bank transfer of money can only be made in favour of the Client according to his/her personal bank details. When changing the bank details, the Client expressly provides information to the Company about his/her new bank details in writing (by written order or by email sent from the Client Account (until 13.00 CETdeclared personal email for communication), the .
17.8. The Company shall initiate the procedures for disbursement of the funds on the same Business Day, process a Client withdrawal instruction if the following requirements are met:
a. a) the withdrawal instruction includes all required informationinformation and identification details of the Client as may be required by the Company;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between or, at the Company and Client’s request, to another bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance exceeds or is equal to the amount specified in the withdrawal instruction including all payment charges;
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. f) the Client does not have any Open Positions or, in the case of any Open Positions, the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
17.9. It is agreed and understood that the Company follows the following procedures for processing withdrawal requests:
a) After a registered and fully verified Client requests a withdrawal of funds to his bank account, the transfer is approved and processed the next working day, provided that the data provided in the request is complete and accurate;
b) Once a registered and fully verified Client has requested a withdrawal to their debit/credit card originally used to deposit funds into their trading account, the transfer will be approved and processed on the next business day. The Company is obliged to return made deposits back to the card from which they originated. All winnings are deposited into a bank account in the name of the Client. As card transactions are processed through multiple banks, the Company may be unable to complete withdrawal requests to the cards originally used for deposit due to processing bank requirements. In such a case, the Company requests bank account details in the name of the Client.
c) After a Client requests a withdrawal that will be processed through third parties, the Company requests additional information for identification and for the Client's account with these third parties. The withdrawal is completed within the next three days if the requested information is received. If the Client requested information is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by received from the Client, the Company conducts an additional investigation.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make make, under any circumstances, withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for with these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him him/her with the Company. Such internal Internal transfers shall be subject to the Company’s policy from time to timewhich may be amended periodically.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where It is further understood that the Company requires additional verification document(s) from the Client necessary to fulfil the completion shall not be liable for any mistakes of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requestedthird-party payment service providers.
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.115.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instrumentsreceive the Company’s Services. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.015.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.315.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.415.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.515.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.615.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 15:00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.715.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation investigation, the Client shall have to provide the Company with the requested documents and certificates.
17.815.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.915.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. the (a) The withdrawal instruction includes all required information;
b. the (b) The instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and at the Client;
c. ’s request to a bank account belonging to the Client; (c) The account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two (2) Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands understands, accepts and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates. Before requesting an investigation from the Company, the Client shall ensure that an investigation from the Client’s bank was performed to ensure that the error occurred on Companies side.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s lowest value between the Balance and Equity exceeds the requested amount specified in AND if such withdrawal would not cause the withdrawal instruction including all payment chargesMargin Level to drop below 150 %;
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. 17.10. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers and transfers between different currencies shall be subject to the Company’s policy from time to time.
17.1417.15. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instrumentsreceive the Company’s Services. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.3. The Provided that the client is approved by the Company, the Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended by the Company in at its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and at the Client;’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;charges; and
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 17.10. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from In addition to third party fees (as per paragraph 17.3), withdrawal fees may apply for processing purposes and the Client necessary to fulfil may find these on the completion of the withdrawal, the Website.
17.16. The Company reserves the right to reasonably decline modify, from time to time the withdrawal request size, amounts and the percentage rates of its fees by giving prior notice to the Client. Such charges shall be displayed on the Company’s website and the Client upon is responsible to check for updates on a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requestedregular basis.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements requirement which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time.. The amount of the minimum deposit is stated on the Website at xxxxx://xxx.xxxxxxxxx.xx/AccountFunding.php
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.Website at the following address xxxxx://xxx.xxxxxxxxx.xx/AccountFunding.php
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.0. Xx is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements requirement which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Website at xxx.xxxxx00.xxx.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsiteWebsite at the following address xxx.xxxxx00.xxx.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company within one (until 13.00 CET1) within three Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.7. Ιt is up to the discretion of the Company to accept accounts or relationships with “shell banks”.
17.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.817.9. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.917.10. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within one (1) Business Day, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. In cases of no trading activity, or if any form of abuse is found, Lydya Financial Ltd reserves the right to charge clients all fees involved in the incoming and outgoing transactions, including additional processing fee charges by the company, at a minimum of 10 units of the base currency, but no more than 2.5% of the total deposited amount.
17.15. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1417.16. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 paragraph30 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial depositdeposit of €250 or $250, according to their account currency, as determined and amended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.717.5. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.6. The Client has the right to withdraw their funds equal to the free Margin available in their Account(s), subject to any applicable restrictions regarding its operation, and any other right or limitation on such withdrawal. The minimum withdrawal amount should exceed the amount of €100 or $100. The Company reserves the right to reject a withdrawal request in instances where they have reasonable grounds to believe that said instruction is being placed to abuse the Company’s Negative Balance Protection Policy (‘NBP’).
17.7. Any transfers shall only be effective after the Company’s systems have made the relevant credit or debit of the funds to the relevant Account(s), and whilst the Company will make all reasonable efforts ensure any transfers are made effective in a timely manner, the Company cannot guarantee how long this process may take. The Company will not be liable for any delays or other losses that may arise if, for instance, the Client provided the Company with wrong or incomplete information.
17.8. Any money the Client transfers to the Company for the purposes of funding their Account shall be deposited in their Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. The Company may, at their sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to the Client’s Account. The Company shall make withdrawals of Client funds upon not be held liable for any delay where the Company receiving a relevant request from the Client in the method accepted by the Company from time to timecause is outside their control.
17.9. The Company shall deposit funds into the Client’s Account only after they are satisfied, amongst other criteria, that the funds are being sent by the Client or the Client’s Authorized Representative from an account in their name, and that the funds do not breach any term contained within the Agreement and/or the law.
17.10. The Company has the right to request additional information and/or documentation in order to be satisfied that the Client’s dealings with the Company, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with the Company’s regulatory obligations. The Client understands and accepts that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected.
17.11. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within four (4) to seven (7) Business DayDays, if the following requirements are met:
a. the a) The withdrawal instruction includes all required information;
b. the b) The instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientAccount;
c. the c) The account where the transfer is to be made belongs to the Client;
d. at d) At the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there e) There is no Force Majeure event which prohibits the Company from effecting the withdrawal;.
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer f) Withdrawals will only be made at a source in your name. Note that some xxxxx and credit card companies may take more than three working days depending on time to process payments, especially in currencies where a correspondent bank is involved in the actual transfer method chosen by the Clienttransaction.
17.10g) Please note that a client's failure to complete the Company's due diligence procedure including all requested documentation to the Company's full satisfaction may affect the client's ability to withdraw any and/or all of his funds.
h) If you request a withdrawal of an amount from your Account and we cannot fully comply with your request without closing some and/or all of your open positions, we will not comply with the request until you have closed sufficient positions to allow the Company to make the withdrawal.
17.12. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.13. Further, where the Company is not satisfied as to the above and reject an incoming transaction, they reserve the right to return the funds to the sender net of any transfer fees or charges which may incur. Any refund will be sent to the same source from where the funds were received. The Company will only deviate from this policy where they believe, at their sole discretion, that this is necessary.
17.14. It is the Company’s policy to ensure that all withdrawals, either in part or in full of the funds the Client deposits with them is sent to the same source where the funds came from. Where the Company is unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, the Company shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by the Company.
17.15. The Company reserves the right to reasonably accept or decline a any funding and/or withdrawal request of by the Client asking depending on the payment method the Client chooses, and they may suggest to the Client an alternative for a specific transfer method and their request.
17.16. Further, the Company has reserves the right to suggest decline any funding and/or withdrawal request where they believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where the Company is not satisfied with the documentation provided by the Client. In this case, the Company reserves the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by them. The Client understands that there may be instances where the Company will be unable to provide the Client with an alternativeexplanation as to why they cannot proceed with their request.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.17. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal Internal transfers shall be subject to the Company’s policy from time to time.
17.1417.18. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should Where the Client provide wrong instructions for a transferholds funds in different Accounts with the Company, the Company may merge those funds from time to time and without the Client’s permission.
17.19. Where the Client holds several Accounts with the Company, and the Company reverses any transaction from the Client for any reason, the Company may merge the Client’s funds held in those Accounts, as described above.
17.20. The Client shall make any requests relating to the administration of their Account(s) via their Client Dashboard.
17.21. The Company will take reasonable steps to ensure keeping the Client informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. The Client understands that there may be unable to correct instances where the mistake and Company cannot guarantee these times because of events outside of their control.
17.22. Where the Client receives money from the Company by mistake, the Client agrees that it may to hold such an amount of money in trust for the benefit of the Company or the beneficial owner. In the event the Client uses any funds sent to them by mistake, the Company will have to suffer a claim on those funds, together with any profit derived from the lossuse of those funds, on behalf of the beneficial owner. In the same way, the Company shall not compensate the Client for any losses incurred by the Client as a result of them using the said funds. The claim for the full amount shall remain.
17.1517.23. Where the Company requires additional verification document(s) is required to do so by law and/or any applicable rules, they reserve the right to deduct any amount from the Client necessary to fulfil the completion of the withdrawal, the Client’s Account(s).
17.24. The Company reserves the right to reasonably decline set-off any liability of them under the withdrawal request Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different currencies, the company may convert said liabilities at a market rate of exchange.
17.25. Where the Client upon a failure of the provision of the said documents within 5 (five) Business Days Company nets-off any amount due by deducting it from the day Client’s Account(s), the document(s) was/were requestedCompany will consider the obligation as satisfied and discharged. The Company reserves their right on any obligation which cannot be considered satisfied.
Appears in 2 contracts
Samples: Client Agreement, Terms and Conditions
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time.. The amount of the minimum deposit is stated on the Website
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.0. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.317.2. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.417.3. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.517.4. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderfunds.
17.617.5. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.717.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.817.7. The Company shall make effect withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.917.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.1017.9. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.10. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.11. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.12. Withdrawal fees may apply.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal Internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer bear the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described characteristics. In such case the company should and will describe these in the Website. In addition, and which these will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company de- posit of USD 5,000 (five thousand) or equivalent amount in its discretion from time to timeother currencies.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The company will accept bank transfers and bank deposits. The detailed information about deposit options is shown on will be provided to the Websiteclient.
17.5. The Company shall have the right to request from the Client at any time any documentation documenta- tion to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation investi- gation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant rele- vant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. the withdrawal instruction includes all required information;
information b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientClient in exceptional cases;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. 17.1 The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.0. Xx 17.2 It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. 17.3 The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time.
17.4. 17.4 The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. 17.5 The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. 17.6 If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. 17.7 If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. 17.8 The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. 17.9 Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. f) If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. 17.10 It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. 17.11 The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. 17.12 All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. 17.13 The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. 17.14 Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. 17.15 Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.118.1. The Company shall open in its sole discretion, may not allow to the client have more than one or more Client Account(s) for account. In case the Company allows the Client to allow him open more than one account, then the Client Account type shall be communicated to place Orders in particular Financial Instrumentsthe Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.018.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.318.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.418.4. The Client may deposit and withdraw funds into the Client Account at any time during the course of this Agreement. Deposits and Withdrawals will be made via the payment processing methods and in the currencies accepted by the Company from time to time. The detailed information about deposit the processing options is shown offered by the company can be found on the WebsiteCompany’s website(s). The payment processing services for services purchased on the website and/or Platform are provided and processed by .Golden Optimize LIMITED
18.5. Any transfers shall only be effective after our systems have made the relevant credit or debit of the funds to the relevant Account(s), and whilst we will make all reasonable efforts to ensure any transfers are made effective in a timely manner, we cannot guarantee how long this process may take. We will not be liable for any delays or other losses that may arise if, for instance, you provided us with wrong or incomplete information.
17.518.6. The Company Any funds transferred to us for the purposes of funding your Account shall have be credited to the right respective Client Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. We may, at our sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to request from your Account. We shall not be held liable for any delay where the cause is outside of our control.
18.7. We shall add the funds to the respective Client Account only after we are satisfied, amongst other criteria, that the funds are being sent by the Client at or an Authorised Representative from an a bank account or through other means that are linked to a bank account that is in the name, and that the funds do not breach any time any documentation to confirm term contained within the source of funds deposited into Agreement and/or the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderlaw.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.718.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation investigation, the Client shall have to provide the Company with the requested documents and certificates.
17.818.9. F T 2 1 1 ensures that losses will not exceed the total available funds per Clients’ trading account(s) (Negative Balance Protection).
18.10. You have the right to withdraw any part of the funds equal to the free Margin
18.11. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time. The Client shall receive a Withdrawal Transaction Receipt via email from the Company.
17.918.12. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;; and
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 18.13. The Company shall have the right to request the Client at any time any documentation to confirm the source of funds deposited into the Client Account in order to be satisfied that your dealings with us, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with our regulatory obligations. You understand and accept that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
18.14. Further, where we are not satisfied as to the above and reject an incoming transaction, we reserve the right to return the funds to the sender net of any transfer fees or charges which we may incur. Any refund will be sent to the same source from where the funds were received. We will only deviate from this policy where we believe, at our sole discretion, that this is necessary.
18.15. It is our policy to ensure that all withdrawals, either in part or in full of the funds you deposit with us is sent to the same source where the funds came from. Where we are unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, we shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by us.
18.16. We reserve the right to accept or decline any funding and/or withdrawal request by you depending on the payment method you choose, and we may suggest you an alternative for your request.
18.17. Further, we reserve the right to decline any funding and/or withdrawal request where we believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where we are not satisfied with the documentation provided by you. In this case, we reserve the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by us. You understand that there may be instances where we will be unable to provide you with an explanation as to why we cannot proceed with your request.
18.18. Where you hold several Accounts with us, and we reverse any transaction from you for any reason, we may merge your funds held in those Accounts, as described above.
18.19. You shall make any requests relating to the administration of your Account(s) via client portal.
18.20. We will take reasonable steps to ensure keeping you informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. Further information about the processing times can be found on our Website, however, this information is provided for indicative purposes only. You understand that there may be instances where we cannot guarantee these times because of events outside of our control.
18.21. Where you receive money from us by mistake, you agree to hold such amount of money in trust for the benefit of FT211 or the beneficial owner. In the event you use any funds sent to you by mistake, we will have a claim on those funds, together with any profit derived from the use of those funds, on behalf of the beneficial owner. In the same way, we shall not compensate you for any losses incurred by you as a result of you using the said funds. The claim for the full amount shall remain.
18.22. Where we are required to do so by law and/or any applicable rules, we reserve the right to deduct any amount from your Account(s).
18.23. We reserve the right to set-off any liability of yours under the Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different currencies, we may convert said liabilities at a market rate of exchange.
18.24. Where we net-off any amount due by deducting it from your Account(s), we will consider the obligation as satisfied and discharged. We reserve our rights on any obligation which cannot be considered satisfied.
18.25. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three (3) working days depending on the actual transfer method chosen by the Client.
17.1018.26. It is agreed and understood that the Company will may not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1118.27. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1218.28. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1318.29. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1418.30. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.1518.31. Where In addition to third party fees (as per paragraph 17.28 above), withdrawal fees may apply for processing purposes and the Client may find these on the Website.
18.32. All deposits and withdrawals made between Company requires additional verification document(s) and Client, and vis a vis, via the Company’s merchant accounts and/or third-party payment processing providers, the Client will receive unique billing descriptor on their card statement from the Client necessary to fulfil bank, confirming the completion of the withdrawalpayment and which may include, but not limited to, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requesteddescription "FT211, branded website and Customer support service telephone number.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.118.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.018.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described characteristics. In such case the company should and will describe these in the Website. In addition, and which these will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.318.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company de- posit of USD 5,000 (five thousand) or equivalent amount in its discretion from time to timeother currencies.
17.418.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The company will accept bank transfers and bank deposits. The detailed information about deposit options is shown on will be provided to the Websiteclient.
17.518.5. The Company shall have the right to request from the Client at any time any documentation documenta- tion to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.618.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.718.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation investi- gation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.818.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant rele- vant request from the Client in the method accepted by the Company from time to time.
17.918.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientClient in exceptional cases;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1018.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1118.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1218.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1318.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1418.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company Com- pany may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. 17.1 The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.0. Xx 17.2 It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in on the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. 17.3 The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined determined, and amended by the Company in its discretion from time to time.
17.4. 17.4 The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. 17.5 The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. 17.6 If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. 17.7 If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. 17.8 The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. 17.9 Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;.
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;.
c. c) the account where the transfer is to be made belongs to the Client;.
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;.
e. e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;.
f. f) If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. 17.10 It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. 17.11 The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. 17.12 All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. 17.13 The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. 17.14 Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. 17.15 Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instrumentsreceive the Company’s Services. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and at the Client;’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;charges; and
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 17.10. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1417.15. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.1517.16. Where the Company requires additional verification document(s) from In addition to third party fees (as per paragraph 17.3), withdrawal fees may apply for processing purposes and the Client necessary to fulfil may find these on the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requestedWebsite under xxxxx://x0.xxxxxxxxx.xxx/tradeostatic/legal/Fees.pdf.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Websiterequirement, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing at least the minimum required initial deposit, as determined and amended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company and amended from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within two Business DayDays, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance available Client Account value exceeds the amount specified in the withdrawal instruction including all payment charges;
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.. 13 | 27 Vipro Markets Ltd Contact Numbers Web & Email Office Reg. no. HE 340249 License no. 278/15 Tel: +000 000 00000 Fax: +000 000 00000 xxx.xxxxxxxxxxxx.xxx xxxx@xxxxxxxxxxxx.xxx Xxxxxx 0, Xxxx Xxxxxxxx, 0000 Xxxxxxxx, Xxxxxx
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy amended from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.118.1. The Company shall open in its sole discretion, may not allow to the client have more than one or more Client Account(s) for account. In situation wherein the Company allows the Client to allow him open more than one account, the Client must be informed of the type of Account offered during account onboarding process and prior to place Orders in particular Financial Instrumentsacceptance. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.018.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.318.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended by the Company in its discretion from time to time.
17.418.4. The Client may deposit and withdraw funds into the Client Account at any time during the course of this Agreement. Deposits and Withdrawals will be made via the payment processing methods and in the currencies accepted by the Company from time to time. The detailed information about deposit the processing options is shown offered by the company can be found on the WebsiteCompany’s website(s).
17.518.5. The Company Any transfers shall only be effective after our systems have made the right relevant credit or debit of the funds to request from the relevant Account(s), and whilst we will make all reasonable efforts to ensure any transfers are made effective in a timely manner, we cannot guarantee how long this process may take. We will not be liable for any delays or other losses that may arise if, for instance, you provided us with wrong or incomplete information.
18.6. Any funds transferred to us for the purposes of funding your Account shall be credited to the respective Client Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. We may, at our sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to your Account. We shall not be held liable for any delay where the cause is outside of our control.
18.7. We shall add the funds to the respective Client Account only after we are satisfied, amongst other criteria, that the funds are being sent by the Client at or an Authorised Representative from an a bank account or through other means that are linked to a bank account that is in the name, and that the funds do not breach any time any documentation to confirm term contained within the source of funds deposited into Agreement and/or the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderlaw.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.718.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation investigation, the Client shall have to provide the Company with the requested documents and certificates.
17.818.9. Trade211 ensures that losses will not exceed the total available funds per Clients’ trading account(s) (Negative Balance Protection).
18.10. You have the right to withdraw any part of the funds equal to the free Margin available in your Account(s) to your Vault, subject to any applicable restrictions regarding its operation, and any other right or limitation on such withdrawal. We reserve the right to reject a withdrawal request in instances where we have reasonable grounds to believe that said instruction is being placed to abuse our Negative Balance Protection Policy (‘NBP’).
18.11. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time. The Client shall receive a Withdrawal Transaction Receipt via email from the Company.
17.918.12. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;; and
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 18.13. The Company shall have the right to request the Client at any time any documentation to confirm the source of funds deposited into the Client Account in order to be satisfied that your dealings with us, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with our regulatory obligations. You understand and accept that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
18.14. Further, where we are not satisfied as to the above and reject an incoming transaction, we reserve the right to return the funds to the sender net of any transfer fees or charges which we may incur. Any refund will be sent to the same source from where the funds were received. We will only deviate from this policy where we believe, at our sole discretion, that this is necessary.
18.15. It is our policy to ensure that all withdrawals, either in part or in full of the funds you deposit with us is sent to the same source where the funds came from. Where we are unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, we shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by us.
18.16. We reserve the right to accept or decline any funding and/or withdrawal request by you depending on the payment method you choose, and we may suggest you an alternative for your request.
18.17. Further, we reserve the right to decline any funding and/or withdrawal request where we believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where we are not satisfied with the documentation provided by you. In this case, we reserve the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by us. You understand that there may be instances where we will be unable to provide you with an explanation as to why we cannot proceed with your request.
18.18. Where you hold several Accounts with us, and we reverse any transaction from you for any reason, we may merge your funds held in those Accounts, as described above.
18.19. You shall make any requests relating to the administration of your Account(s) via client portal.
18.20. We will take reasonable steps to ensure keeping you informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. Further information about the processing times can be found on our Website, however, this information is provided for indicative purposes only. You understand that there may be instances where we cannot guarantee these times because of events outside of our control.
18.21. Where you receive money from us by mistake, you agree to hold such amount of money in trust for the benefit of our Company or the beneficial owner. In the event you use any funds sent to you by mistake, we will have a claim on those funds, together with any profit derived from the use of those funds, on behalf of the beneficial owner. In the same way, we shall not compensate you for any losses incurred by you as a result of you using the said funds. The claim for the full amount shall remain.
18.22. Where we are required to do so by law and/or any applicable rules, we reserve the right to deduct any amount from your Account(s).
18.23. We reserve the right to set-off any liability of yours under the Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different currencies, we may convert said liabilities at a market rate of exchange.
18.24. Where we net-off any amount due by deducting it from your Account(s), we will consider the obligation as satisfied and discharged. We reserve our rights on any obligation which cannot be considered satisfied.
18.25. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three (3) working days depending on the actual transfer method chosen by the Client.
17.1018.26. It is agreed and understood that the Company will may not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1118.27. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1218.28. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1318.29. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1418.30. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.1518.31. Where In addition to third party fees (as per paragraph 17.28 above), withdrawal fees may apply for processing purposes and the Client may find these on the Website.
18.32. All deposits and withdrawals made between Company requires additional verification document(s) and Client, and vis a vis, via the Company’s merchant accounts and/or third-party payment processing providers, the Client will receive unique billing descriptor on their card statement from the Client necessary to fulfil bank, confirming the completion of the withdrawalpayment and which may include, but not limited to, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requesteddescription "Trade211”, branded website and Customer support service telephone number.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.116.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.016.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.316.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.416.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed Detailed information about deposit options is shown on the Website.
17.516.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderfunds.
17.616.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.716.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.816.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.916.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within two (7) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. Client and under his name; (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Terms and Conditions
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instrumentsreceive the Company’s Services. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Client's advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;; and
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 17.10. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1417.15. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.1517.16. Where the Company requires additional verification document(s) from In addition to third party fees (as per paragraph 17.3), withdrawal fees may apply for processing purposes and the Client necessary to fulfil may find these on the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requestedWebsite under xxxxx://x0.xxxxxxxxx.xxx/tradeostatic/legal/Fees.pdf .
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 30 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial depositdeposit of €250 or $250, according to their account currency, as determined and amended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.717.5. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.6. The Client has the right to withdraw their funds equal to the free Margin available in their Account(s), subject to any applicable restrictions regarding its operation, and any other right or limitation on such withdrawal, As appearing in this document and/or in any other leagal document available on this website, The minimum withdrawal amount should exceed the amount of €100 or $100.
17.7. Any transfers shall only be effective after the Company’s systems have made the relevant credit or debit of the funds to the relevant Account(s), and whilst the Company will make all reasonable efforts ensure any transfers are made effective in a timely manner, the Company cannot guarantee how long this process may take. The Company will not be liable for any delays or other losses that may arise if, for instance, the Client provided the Company with wrong or incomplete information.
17.8. Any money the Client transfers to the Company for the purposes of funding their Account shall be deposited in their Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. The Company may, at their sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to the Client’s Account. The Company shall make withdrawals of Client funds upon not be held liable for any delay where the Company receiving a relevant request from the Client in the method accepted by the Company from time to timecause is outside their control.
17.9. The Company shall deposit funds into the Client’s Account only after they are satisfied, amongst other criteria, that the funds are being sent by the Client or the Client’s Authorized Representative from an account in their name, and that the funds do not breach any term contained within the Agreement and/or the law.
17.10. The Company has the right to request additional information and/or documentation in order to be satisfied that the Client’s dealings with the Company, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with the Company’s regulatory obligations. The Client understands and accepts that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected.
17.11. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within four (4) to seven (7) Business DayDays, if the following requirements are met:
a. the a) The withdrawal instruction includes all required information;
b. the b) The instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientAccount;
c. the c) The account where the transfer is to be made belongs to the Client;
d. at d) At the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there e) There is no Force Majeure event which prohibits the Company from effecting the withdrawal;.
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer f) Withdrawals will only be made at a source in your name. Note that some xxxxx and credit card companies may take more than three working days depending on time to process payments, especially in currencies where a correspondent bank is involved in the actual transfer method chosen by the Clienttransaction.
17.10g) Please note that a client's failure to complete the Company's due diligence procedure including all requested documentation to the Company's full satisfaction may affect the client's ability to withdraw any and/or all of his funds.
h) If you request a withdrawal of an amount from your Account and we cannot fully comply with your request without closing some and/or all of your open positions, we will not comply with the request until you have closed sufficient positions to allow the Company to make the withdrawal.
17.12. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.13. Further, where the Company is not satisfied as to the above and reject an incoming transaction, they reserve the right to return the funds to the sender net of any transfer fees or charges which may incur. Any refund will be sent to the same source from where the funds were received. The Company will only deviate from this policy where they believe, at their sole discretion, that this is necessary.
17.14. It is the Company’s policy to ensure that all withdrawals, either in part or in full of the funds the Client deposits with them is sent to the same source where the funds came from. Where the Company is unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, the Company shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by the Company.
17.15. The Company reserves the right to reasonably accept or decline a any funding and/or withdrawal request of by the Client asking depending on the payment method the Client chooses, and they may suggest to the Client an alternative for a specific transfer method and their request.
17.16. Further, the Company has reserves the right to suggest decline any funding and/or withdrawal request where they believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where the Company is not satisfied with the documentation provided by the Client. In this case, the Company reserves the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by them. The Client understands that there may be instances where the Company will be unable to provide the Client with an alternativeexplanation as to why they cannot proceed with their request.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.17. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal Internal transfers shall be subject to the Company’s policy from time to time.
17.1417.18. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should Where the Client provide wrong instructions for a transferholds funds in different Accounts with the Company, the Company may merge those funds from time to time and without the Client’s permission.
17.19. Where the Client holds several Accounts with the Company, and the Company reverses any transaction from the Client for any reason, the Company may merge the Client’s funds held in those Accounts, as described above.
17.20. The Client shall make any requests relating to the administration of their Account(s) via their Client Dashboard.
17.21. The Company will take reasonable steps to ensure keeping the Client informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. The Client understands that there may be unable to correct instances where the mistake and Company cannot guarantee these times because of events outside of their control.
17.22. Where the Client receives money from the Company by mistake, the Client agrees that it may to hold such an amount of money in trust for the benefit of the Company or the beneficial owner. In the event the Client uses any funds sent to them by mistake, the Company will have to suffer a claim on those funds, together with any profit derived from the lossuse of those funds, on behalf of the beneficial owner. In the same way, the Company shall not compensate the Client for any losses incurred by the Client as a result of them using the said funds. The claim for the full amount shall remain.
17.1517.23. Where the Company requires additional verification document(s) is required to do so by law and/or any applicable rules, they reserve the right to deduct any amount from the Client necessary to fulfil the completion of the withdrawal, the Client’s Account(s).
17.24. The Company reserves the right to reasonably decline set‐off any liability of them under the withdrawal request Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set‐off are expressed in different currencies, the company may convert said liabilities at a market rate of exchange.
17.25. Where the Client upon a failure of the provision of the said documents within 5 (five) Business Days Company nets‐off any amount due by deducting it from the day Client’s Account(s), the document(s) was/were requestedCompany will consider the obligation as satisfied and discharged. The Company reserves their right on any obligation which cannot be considered satisfied.
Appears in 1 contract
Samples: Terms and Conditions
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Websiterequirement, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing at least the minimum required initial deposit, as determined and amended by the Company in its discretion from time to time.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company and amended from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The company covers the payment charges of Deposit and Withdrawal methods except bank charges of bank transfer deposits of amounts below five thousand (5000) USD/EUR/GBP.
17.9. Should the client abuse the payment system, Tickmill Europe Ltd reserves the right to charge that client a fee of 5.2%.
17.10. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.917.11. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within two Business DayDays, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance available Client Account value exceeds the amount specified in the withdrawal instruction including all payment charges;
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.12. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.13. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.14. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.15. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy amended from time to time.
17.1417.16. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described characteristics. In such case the company should and will describe these in the Website. In addition, and which these will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company deposit of USD 5,000 (five thousand) or equivalent amount in its discretion from time to timeother currencies.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The company will accept bank transfers and bank deposits. The detailed information about deposit options is shown on will be provided to the Websiteclient.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within three (3) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the ClientClient in exceptional cases;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.116.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instrumentsreceive the Company’s Services. The Client Account type shall be communicated to the Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage, unless the Parties agree otherwise.
00.016.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.316.3. The Provided that the client is approved by the Company, the Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended by the Company in at its discretion from time to time.
17.416.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.516.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.616.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three two Business Days following the day after the amount is cleared in the bank account of the Company.
17.716.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.816.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.916.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and at the Client;’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the Client;Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;charges; and
e. (e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements requirement which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Website at xxx.xxxxx00.xxx.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsiteWebsite at the following address xxx.xxxxx00.xxx.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company within one (until 13.00 CET1) within three Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.7. Ιt is up to the discretion of the Company to accept accounts or relationships with “shell banks”.
17.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.817.9. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.917.10. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within one (1) Business Day, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. In cases of no trading activity, or if any form of abuse is found, Lydya Financial Ltd reserves the right to charge Clients all fees involved in the incoming and outgoing transactions, including additional processing fee charges by the company, at a minimum of 10 units of the base currency, but no more than 2.5% of the total deposited amount.
17.15. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1417.16. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.116.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.016.2. Xx It is agreed and understood that the Company reserves the right to offer different types of the different Client Accounts from time to time with different offered by the Company and the characteristics or requirements which of such Client Accounts are described in found on the Website, Website and which will be are subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.316.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client.
17.416.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed Detailed information about deposit options is shown on the Website.
17.516.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderfunds.
17.616.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three one Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.716.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.816.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.916.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within two (7) Business DayDays, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. (c) the account where the transfer is to be made belongs to the ClientClient and under his name;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) at the moment of payment, there is are no open positions in the Client’s trading account;
(f) there shall be no Force Majeure event Event which prohibits prohibiting the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.1016.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1116.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1216.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1316.13. The Client may send the request for an internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1416.14. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the lossloss or pay additional fee’s to correct the mistake.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Terms and Conditions
Client Accounts, Deposits and Withdrawals. 17.118.1. The Company shall open in its sole discretion, may not allow to the client have more than one or more Client Account(s) for account. In case the Company allows the Client to allow him open more than one account, then the Client Account type shall be communicated to place Orders in particular Financial Instrumentsthe Client when the Client is accepted by the Company. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.018.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.318.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended mended by the Company in its discretion from time to time.
17.418.4. The Client may deposit and withdraw funds into the Client Account at any time during the course of this Agreement. Deposits and Withdrawals will be made via the payment processing methods and in the currencies accepted by the Company from time to time. The detailed information about deposit the processing options is shown offered by the company can be found on the WebsiteCompany’s website(s). The payment processing services for services purchased on the website and/or Platform are provided and processed by Trade211 (Pty) Ltd.
18.5. Any transfers shall only be effective after our systems have made the relevant credit or debit of the funds to the relevant Account(s), and whilst we will make all reasonable efforts to ensure any transfers are made effective in a timely manner, we cannot guarantee how long this process may take. We will not be liable for any delays or other losses that may arise if, for instance, you provided us with wrong or incomplete information.
17.518.6. The Company Any funds transferred to us for the purposes of funding your Account shall have be credited to the right respective Client Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. We may, at our sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to request from your Account. We shall not be held liable for any delay where the cause is outside of our control.
18.7. We shall add the funds to the respective Client Account only after we are satisfied, amongst other criteria, that the funds are being sent by the Client at or an Authorised Representative from an a bank account or through other means that are linked to a bank account that is in the name, and that the funds do not breach any time any documentation to confirm term contained within the source of funds deposited into Agreement and/or the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderlaw.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.718.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation investigation, the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving 18.9. T r a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether d e 2 1 1 ensures that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company losses will not accept third party or anonymous payments in exceed the Client Account and will not to make withdrawals to any other third party or anonymous accounttotal available funds per Clients’ trading account(s) (Negative Balance Protection).
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Website at [www].
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsiteWebsite at the following address www.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. the withdrawal instruction includes all required information;
b. the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. the account where the transfer is to be made belongs to the Client;
d. at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. 17.1 The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.0. Xx 17.2 It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements which are described in on the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. 17.3 The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined determined, and amended by the Company in its discretion from time to time.
17.4. 17.4 The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. 17.5 The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. 17.6 If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.7. 17.7 If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.8. 17.8 The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.9. 17.9 Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET), the Company shall initiate the procedures for disbursement of the funds on the same Business Day, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;.
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;.
c. c) the account where the transfer is to be made belongs to the Client;.
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;.
e. e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;.
f. f) If the Client is not using SEPA for payments within the European Economic Area, then the transfer may take more than three working days depending on the actual transfer method chosen by the Client.
17.10. 17.10 It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.11. 17.11 The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. 17.12 All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.13. 17.13 The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.14. 17.14 Funds transferred erroneously by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. 17.15 Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
17.16 The Company will not be able to proceed with executing any withdrawal request where the Client has open positions and this execution will cause the Margin Level to drop below 200%
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow him to place Orders in particular Financial Instruments.
00.017.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics or requirements requirement which are described in the Website, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The amount of the minimum deposit is stated on the Website at xxx.xxxxx00.xxx.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsiteWebsite at the following address xxx.xxxxx00.xxx.
17.5. The Company shall have the right to request from the Client at any time any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company within one (until 13.00 CET1) within three Business Days Day following the day after the amount is cleared in the bank account of the Company.
17.7. Ιt is up to the discretion of the Company to accept accounts or relationships with “shell banks”.
17.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees aggress that in order to perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.817.9. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time.
17.917.10. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same said amount within one (1) Business Day, if the following requirements are met:
a. (a) the withdrawal instruction includes all required information;
b. (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between the Company and the Client;
c. (c) the account where the transfer is to be made belongs to the Client;
d. (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
e. (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
f. (f) If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three working days depending on the actual transfer method chosen by the Client.
17.1017.11. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1117.12. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1217.13. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1317.14. In cases of no trading activity, or if any form of abuse is found, Lydya Financial Ltd reserves the right to charge clients all fees involved in the incoming and outgoing transactions, including additional processing fee charges by the company, which will be charged at a minimum of 10 units of the base currency of the deposit amount and no more than 1% of the total deposited amount.
17.15. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1417.16. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.15. Where the Company requires additional verification document(s) from the Client necessary to fulfil the completion of the withdrawal, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requested.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.118.1. The Company shall open in its sole discretion, may not allow to the client have more than one or more Client Account(s) for account. In situation wherein the Company allows the Client to allow him open more than one account, the Client must be informed of the type of Account offered during account onboarding process and prior to place Orders in particular Financial Instrumentsacceptance. It is agreed and understood that the Company may upgrade the Client Account or convert Client Account type if it reasonably considers this is to the Clients advantage and there is no increased cost to the Client, unless the Parties agree otherwise.
00.018.2. Xx It is agreed and understood that the Company reserves the right to offer different types of Client Accounts from time to time with different characteristics acceptance criteria, characteristics, or requirements which are described in the Websiterequirements, and which will be subject to change at the Company’s discretion and according to paragraph 25 hereunderdiscretion. Information on different types of Client Accounts appear on our Website or upon request.
17.318.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, . A minimum amount may be required for certain types of Client Accounts as determined and amended by the Company in its discretion from time to time.
17.418.4. The Client may deposit and withdraw funds into the Client Account at any time during the course of this Agreement. Deposits and Withdrawals will be made via the payment processing methods and in the currencies accepted by the Company from time to time. The detailed information about deposit the processing options is shown offered by the company can be found on the WebsiteCompany’s website(s).
17.518.5. The Company Any transfers shall only be effective after our systems have made the right relevant credit or debit of the funds to request from the relevant Account(s), and whilst we will make all reasonable efforts to ensure any transfers are made effective in a timely manner, we cannot guarantee how long this process may take. We will not be liable for any delays or other losses that may arise if, for instance, you provided us with wrong or incomplete information.
18.6. Any funds transferred to us for the purposes of funding your Account shall be credited to the respective Client Account on the Value Date, net of any transfer fees or other charges imposed by the financial institution(s), or any intermediary involved in the process of sending or receiving the funds. We may, at our sole discretion and under no obligation, credit funds which are still in transfer before the Value Date to your Account. We shall not be held liable for any delay where the cause is outside of our control.
18.7. We shall add the funds to the respective Client Account only after we are satisfied, amongst other criteria, that the funds are being sent by the Client at or an Authorised Representative from an a bank account or through other means that are linked to a bank account that is in the name, and that the funds do not breach any time any documentation to confirm term contained within the source of funds deposited into Agreement and/or the Client Account. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the senderlaw.
17.6. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant amount actually received by the Company (until 13.00 CET) within three Business Days following the day after the amount is cleared in the bank account of the Company.
17.718.8. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and request from the Company to make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from his Client Account or paid directly to the bank performing the investigation. The Client understands and agrees that in order to perform the investigation investigation, the Client shall have to provide the Company with the requested documents and certificates.
17.818.9. ehamarkets ensures that losses will not exceed the total available funds per Clients’ trading account(s) (Negative Balance Protection).
18.10. You have the right to withdraw any part of the funds equal to the free Margin available in your Account(s) to your Vault, subject to any applicable restrictions regarding its operation, and any other right or limitation on such withdrawal. We reserve the right to reject a withdrawal request in instances where we have reasonable grounds to believe that said instruction is being placed to abuse our Negative Balance Protection Policy (‘NBP’).
18.11. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client in the method accepted by the Company from time to time. The Client shall receive a Withdrawal Transaction Receipt via email from the Company.
17.918.12. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account (until 13.00 CET)Account, the Company shall initiate pay the procedures for disbursement of the funds on the same Business Daysaid amount, if the following requirements are met:
a. a) the withdrawal instruction includes all required information;
b. b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or as may be otherwise agreed between at the Company and Client’s request to a bank account belonging to the Client;
c. c) the account where the transfer is to be made belongs to the Client;
d. d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;; and
e. e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;.
f. 18.13. The Company shall have the right to request the Client at any time any documentation to confirm the source of funds deposited into the Client Account in order to be satisfied that your dealings with us, including, but not limited to deposits and withdrawals are legitimate and/or for any other reason to comply with our regulatory obligations. You understand and accept that under such circumstances there may be a delay with processing the transaction, and/or the transaction may be rejected. The Company shall have the right to reject a deposit of the Client if the Company is not duly satisfied as to the legality of the source of funds and resend them back to the sender.
18.14. Further, where we are not satisfied as to the above and reject an incoming transaction, we reserve the right to return the funds to the sender net of any transfer fees or charges which we may incur. Any refund will be sent to the same source from where the funds were received. We will only deviate from this policy where we believe, at our sole discretion, that this is necessary.
18.15. It is our policy to ensure that all withdrawals, either in part or in full of the funds you deposit with us is sent to the same source where the funds came from. Where we are unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, we shall return the funds as requested in part or in full, net of any transfer fees, charges or other deductions incurred by us.
18.16. We reserve the right to accept or decline any funding and/or withdrawal request by you depending on the payment method you choose, and we may suggest you an alternative for your request.
18.17. Further, we reserve the right to decline any funding and/or withdrawal request where we believe that such request may lead to a breach of any legal and/or regulatory obligation. This includes instances where we are not satisfied with the documentation provided by you. In this case, we reserve the right to reverse the transaction in part or in full, net of any transfer fees, charges or other deductions incurred by us. You understand that there may be instances where we will be unable to provide you with an explanation as to why we cannot proceed with your request.
18.18. Where you hold several Accounts with us, and we reverse any transaction from you for any reason, we may merge your funds held in those Accounts, as described above.
18.19. You shall make any requests relating to the administration of your Account(s) via client portal.
18.20. We will take reasonable steps to ensure keeping you informed about the progress of any funding and/or withdrawal request, specifically in relation to processing times and any required documentation that if not in place may result in delays. Further information about the processing times can be found on our Website, however, this information is provided for indicative purposes only. You understand that there may be instances where we cannot guarantee these times because of events outside of our control.
18.21. Where you receive money from us by mistake, you agree to hold such amount of money in trust for the benefit of our Company or the beneficial owner. In the event you use any funds sent to you by mistake, we will have a claim on those funds, together with any profit derived from the use of those funds, on behalf of the beneficial owner. In the same way, we shall not compensate you for any losses incurred by you as a result of you using the said funds. The claim for the full amount shall remain.
18.22. Where we are required to do so by law and/or any applicable rules, we reserve the right to deduct any amount from your Account(s).
18.23. We reserve the right to set-off any liability of yours under the Agreement, whether present or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different currencies, we may convert said liabilities at a market rate of exchange.
18.24. Where we net-off any amount due by deducting it from your Account(s), we will consider the obligation as satisfied and discharged. We reserve our rights on any obligation which cannot be considered satisfied.
18.25. If the Client is not using SEPA for payments within the European Economic AreaSEPA, then the transfer may take be more than three (3) working days depending on the actual transfer method chosen by the Client.
17.1018.26. It is agreed and understood that the Company will may not accept third party or anonymous payments in the Client Account and will not to make withdrawals to any other third party or anonymous account.
17.1118.27. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.1218.28. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account for these charges.
17.1318.29. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Such internal transfers shall be subject to the Company’s policy from time to time.
17.1418.30. Funds transferred erroneously Mistakes made by the Company during the transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, ; the Company may be unable to correct the mistake and the Client agrees that it may have to suffer the loss.
17.1518.31. Where In addition to third party fees (as per paragraph 17.28 above), withdrawal fees may apply for processing purposes and the Client may find these on the Website.
18.32. All deposits and withdrawals made between Company requires additional verification document(s) and Client, and vis a vis, via the Company’s merchant accounts and/or third-party payment processing providers, the Client will receive unique billing descriptor on their card statement from the Client necessary to fulfil bank, confirming the completion of the withdrawalpayment and which may include, but not limited to, the Company reserves the right to reasonably decline the withdrawal request of the Client upon a failure of the provision of the said documents within 5 (five) Business Days from the day the document(s) was/were requesteddescription "ehamarkets”, branded website and Customer support service telephone number.
Appears in 1 contract
Samples: Client Agreement
