Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow them to place Orders in particular Financial Products. 17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 hereunder. 17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the Website. 17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website. 17.5. The Company shall have the right to request the Client at any time to provide documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases: (a) if the Company is not duly satisfied as to the legality of the source of funds; (b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason; (c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forged; (d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity; (e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen; (f) where the Company reasonably considers that there is a chargeback risk for any other reason; (g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or (h) when the acquiring bank, issuer bank or any third-party processor or payment service provider rejected the transaction. 17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise the Company to initiate a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their Client Account or paid directly to the bank undertaking the investigation. The Client understands and agrees that in order to handle the investigation the Client shall have to provide the Company with the requested documents and certificates. 17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time. 17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met: (a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company; (b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client; (c) the account where the transfer is to be made belongs to the Client; (d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges; (e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal; (f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the WebsitetheWebsite.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees aggress that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the Website.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees aggress that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 3 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Client Accounts, Deposits and Withdrawals. 17.11. The Company shall open one or more a Client Account(s) for the Client to allow them a llow him to place Orders in particular Financial ProductsInstruments.
17.22. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.33. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the Website.
17.44. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.55. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise the Company to initiate a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their Client Account or paid directly to the bank undertaking the investigation. The Client understands and agrees that in order to handle the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the Website.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to timeCompany. The detailed information about deposit options is shown on the Website.
17.5. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees aggress that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow them him to place Orders in particular Financial Products.
17.2Instruments. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are can be found on the Company’s Website and are subject to change at the Company’s discretion and according to clause 24 hereunder.
17.3this Agreement. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is can be found on the Company’s Website.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Company’s Website.
17.5. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for or any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or;
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Client may withdraw funds from its Client Account at any time. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax through the Platform(s) or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc.) from which the money was originally deposited in the Client Account or or, at the Client’s request request, to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or or, in the case the Client has of any Open Positions Positions, the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open; It is agreed and understood that the Company follows the following procedures for processing withdrawal requests:
a) Once a registered and fully KYC verified Client requests withdrawal of funds these are approved and processed in the same day if the request was done within working hours or the following business days if the request was received outside working hours;
b) In case the verification of a Client has not been completed during the designated timeframe of 15 days, his/her funds are immediately returned in the same bank account from which they originated, or by other means as the Company considers necessary, regardless if the Client has requested or not the return of his/her funds. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not make, under no circumstances, withdrawals to any other third party or anonymous account. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account with these charges. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Internal transfers shall be subject to the Company’s policy from time to time. Mistakes made by the Company during transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client may have to suffer the loss. It is further understood that the Company shall not be liable for any mistakes of third party payment service providers. In the event that the Client deposits money in a different currency of the Currency of the Client Account, then the Company shall convert the sum deposited into the currency of the Client Account. The Company shall do this at reasonable market rate and/or rate of exchange and/or bank that it considers appropriate. The Company shall be entitled to charge the Client for currency conversion or retain a mark-up from the exchange rates for arranging such conversion as the Company may from time to time specify to the Client and publish on the Platform and/or the Website. The Company shall be entitled to charge to the Client and obtain from the Client Account or from the deposited amount the expenses incurred with regard to currency conversions for the Client, including commissions to banks, money transfer fees and commissions to intermediaries. Depending on the currency used to deposit money in the Client Account, the Company may charge an amount in the form of a percentage (as a fixed spread) of the amount deposited. In the event of currency fluctuations, the Company will have no liability for any losses or damages incurred on the Client.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.11. The Company shall open one or more a Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.22. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.33. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the Website.
17.44. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Website.
17.55. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of fundsoffunds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted thesubmitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for chargebackriskfor any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate depositsseparatedeposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the rejectedthe transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise the Company to initiate a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their Client Account or paid directly to the bank undertaking the investigation. The Client understands and agrees that in order to handle the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are can be found on the Company’s Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 28 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and amended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is can be found on the Company’s Website. An explicit condition for activating a Client Account is to collect all required documents and information from the Client in accordance with the applicable legislation. If a deposit has been made, should the Client decide to withdraw the deposited funds without providing the information and documents, required for activation of the Client's Account, the Company will restore the deposited sum and withhold the fee under p. 3 on the fees page, available , in order to compensate its' expenses for safekeeping and transferring the amounts.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the Company’s Website.
17.5. The Company shall have the right to request from the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolen;
(f) where the Company reasonably considers that there is a chargeback risk for or any other reason;
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; orsource of the funds;
(h) when the acquiring bank, issuer bank or any third-party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Client may withdraw funds from its Client Account at any time. The Company shall make withdrawals of Client funds upon the Company receiving a relevant signed request from the Client by fax through the Trading Platform(s) or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the The Company shall pay the said amount within one to five Business Days, process a Client withdrawal instruction if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or or, at the Client’s request request, to a another bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds or is equal to the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits prohibiting the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or or, in the case the Client has of any Open Positions Positions, the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
17.9. It is agreed and understood that the Company follows the following procedures for processing withdrawal requests:
a) Once a Client requests withdrawal of funds to his/her Bank account, the transfer will be approved and processed within 10 business days , subject to the provided details are complete and correct;
b) Once a Client requests withdrawal of funds to his/her debit/credit card used initially for depositing funds into the Trading account, the transfer will be approved and processed within 10 business days . The Company is obliged to refund the original deposits back to the card from which they originated. Any profits shall be transferred to a bank account under the Client’s name. Since card transactions are processed via several Acquiring Banks, the Company may be in the impossibility to process such withdrawals back to the cards used initially due to the requirements of the Acquiring Banks. If this is the case, the Company requests the Client’ bank account details.
c) Once a Client requests a withdrawal of funds which will be processed through other third party money processors the Company requests additional information for the identification and the account the Client maintains with these processors. The withdrawal is completed within the next 10 business days, if the requested information is obtained. If the requested information is not obtained by the Client, the Company performs further investigation.
17.10. It is agreed and understood that the Company will not accept third party or anonymous payments in the Client Account and will not make, under any circumstances, withdrawals to any other third party or anonymous account.
17.11. The Company reserves the right to reasonably decline a withdrawal request of the Client asking for a specific transfer method and the Company has the right to suggest an alternative.
17.12. All payment and transfer charges of third parties will be borne by the Client and the Company shall debit the relevant Client Account with these charges.
17.13. The Client may send the request for internal transfer of funds to another Client Account held by him with the Company. Internal transfers shall be subject to the Company’s policy from time to time.
17.14. Mistakes made by the Company during transfer of funds shall be refunded to the Client. It is understood that should the Client provide wrong instructions for a transfer, the Company may be unable to correct the mistake and the Client may have to suffer the loss. It is further understood that the Company shall not be liable for any mistakes of third party payment service providers.
Appears in 1 contract
Samples: Client Agreement
Client Accounts, Deposits and Withdrawals. 17.1. The Company shall open one or more a Client Account(s) for the Client to allow them him to place Orders in particular Financial ProductsInstruments.
17.2. It is understood that the types of the different Client Accounts offered by the Company and the characteristics of such Client Accounts are found on the Website and are subject to change at the Company’s discretion and according to clause 24 paragraph 25 hereunder.
17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit, as determined and mended by the Company in its discretion from time to time. The minimum initial deposit may vary according to the type of Client Account offered to the Client and is found on the WebsitetheWebsite.
17.4. The Client may deposit funds into the Client Account at any time during the course of this Agreement. Deposits will be made via the methods and in the currencies accepted by the Company from time to time. The detailed information about deposit options is shown on the WebsitetheWebsite.
17.5. The Company shall have the right to request the Client at any time to provide any documentation to confirm the source of funds deposited into the Client Account. The Company shall have the right to reject a deposit of the Client and/or block the Client Account in any of the following cases:
(a) if the Company is not duly satisfied as to the legality of the source of funds;
(b) if the Client fails to provide the Company with any relevant documents it requests from the Client for client identification purposes or for any other reason;
(c) if the Company reasonably suspects or has concerns that the submitted documents may be false or forgedorfake;
(d) if the Company reasonably suspects that the Client is involved in illegal or fraudulent activity;
(e) if the Company is informed that the credit or debit card (or any other payment method used by the Client) has been lost or stolenorstolen;
(f) where the Company reasonably considers that there is a chargeback risk for any other reason;; or
(g) when the Client deposits AUD $10,000 or more (in one or more separate deposits) and the Company is unable to verify the source; or,
(h) when the acquiring bank, issuer bank or any third-third party processor or payment service provider rejected the transaction.
17.6. If the funds sent by the Client are not deposited in the Client Account when they were supposed to, the Client shall notify the Company and authorise request from the Company to initiate make a banking investigation of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and deducted from their his Client Account or paid directly to the bank undertaking performing the investigation. The Client understands and agrees aggress that in order to handle perform the investigation the Client shall have to provide the Company with the requested documents and certificates.
17.7. The Company shall make withdrawals of Client funds upon the Company receiving a relevant request from the Client by fax or email or in any other method accepted by the Company from time to time.
17.8. Upon the Company receiving an instruction from the Client to withdraw funds from the Client Account, after the Client completed the withdrawal process, the Company shall pay the said amount within one to five Business Days, if the following requirements are met:
(a) the withdrawal instruction includes all required information and identification details of the Client as may be required by the Company;
(b) the instruction is to make a transfer to the originating account (whether that is a bank account, a payment system account etc) from which the money was originally deposited in the Client Account or at the Client’s request to a bank account belonging to the Client;
(c) the account where the transfer is to be made belongs to the Client;
(d) at the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal instruction including all payment charges;
(e) there is no Force Majeure event which prohibits the Company from effecting the withdrawal;
(f) the Client does not have any Open Positions or in the case the Client has any Open Positions the remaining Balance in the Client Account shall be at least double the necessary Maintenance Margin required to keep the positions open;
Appears in 1 contract
Samples: Client Agreement