Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans. a. Contractor will incorporate client feedback by: either implementing the outpatient AOD client satisfaction feedback survey, or developing and implementing a client satisfaction feedback survey by June 30, 2010. b. Contractor will utilize client feedback in conjunction with the QI process for program improvement. c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Appears in 5 contracts
Samples: Agreement for Alcohol and Drug Services, Professional Services, Professional Services
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will shall incorporate client feedback by: either by implementing the outpatient AOD client satisfaction feedback survey, or developing . Contractor will develop and implementing implement a client satisfaction feedback survey review process by June 30August 1, 2010.
b. Contractor 2009, and will utilize use client feedback in conjunction with the agency’s overall QI process for program improvement.process,
c. b. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Appears in 3 contracts
Samples: Agreement, Agreement for the Furnishing of Alcohol and Drug Services, Professional Services
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback by: either implementing the outpatient AOD client satisfaction feedback survey, or developing and by implementing a client satisfaction feedback survey by June 30, 2010.
b. Contractor will utilize client feedback in conjunction with the QI process for program improvement.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Appears in 2 contracts
Samples: Agreement, Professional Services
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will shall incorporate client feedback by: either by implementing the outpatient AOD client satisfaction feedback survey, or developing . Contractor will develop and implementing implement a client satisfaction feedback survey review process by June 30August 1, 2010.
b. Contractor 2009, and will utilize use client feedback in conjunction with the agency’s overall QI process for program improvement.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.process,
Appears in 1 contract
Samples: Agreement
Client Feedback Required. A rigorous Quality Improvement quality improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback by: either implementing the outpatient AOD client satisfaction feedback survey, or developing and implementing a client satisfaction feedback survey by June 30, 2010.
b. Contractor will utilize client feedback in conjunction with the QI process for program improvement.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Appears in 1 contract
Samples: Professional Services
Client Feedback Required. A rigorous Quality Improvement program must solicit and integrate feedback from service recipients. Contractor will implement a process to include client feedback to understand the client experience of treatment services. This client feedback process may include but is not limited to: focus groups, client satisfaction surveys, etc. Feedback will be shared with the QI committee which is urged to address identified improvement areas through future QI plans.
a. Contractor will incorporate client feedback by: either implementing the outpatient AOD client satisfaction feedback survey, or developing and by implementing a client satisfaction feedback survey by June 30, 2010.
b. Contractor will utilize client feedback in conjunction with the QI process for program improvement.
c. Contractor will report quarterly to BHRS on the status of the client feedback process and outcomes on a quarterly basis.
Appears in 1 contract
Samples: Agreement