Common use of Cloud Features Clause in Contracts

Cloud Features. During the Subscription period set forth on an Order, ExtraHop will use commercially reasonable efforts to provide the Cloud Features substantially in accordance with the functionality described in the Documentation. Customer hereby grants permission to ExtraHop to connect to its Product(s) via remote access for the purpose of providing the Cloud Features. Customer acknowledges that ExtraHop may need to perform scheduled and, in the case of emergency (as determined in ExtraHop’s sole and reasonable discretion), unscheduled maintenance, which may affect the availability of the Cloud Features.

Cloud Features. During the Subscription period set forth on an Order, ExtraHop will use commercially reasonable efforts to provide the Cloud Features substantially in accordance with the functionality described in the Documentation. Customer hereby grants permission to ExtraHop to connect to its Product(s) via remote access for the purpose of providing the Cloud Features. Customer acknowledges that ExtraHop may need to perform scheduled and, in the case of emergency (as determined in ExtraHop’s sole and reasonable discretion), unscheduled maintenance, which may affect the availability of the Cloud Features.