Communication and Problem Resolution Guidelines Sample Clauses

Communication and Problem Resolution Guidelines. A. The Union and the University agree that in the interest of promoting harmonious employee/management relations, communication, and problem resolution, it is desirable to hold periodic meetings between bargaining unit members, their representatives, and management. The University and the Union intend to notify the other party when decisions, external mandates, or other actions or issues are likely to have a significant impact on bargaining unit members or the workplace operation. Notification of the Union should occur through the designated lead chief stewards or to appropriate union officials. Notification for the university should occur through appropriate supervisors, managers or primary human resource contacts. B. When notification of problems and issues occur, the University and the Union agree to work in good faith to promote the achievement of the goals outlined in Section 7.1 and to minimize any adverse impact on the workforce and operation of the work unit through Union/Management communications and Labor-Management Committees. C. The following sets forth examples of Union/Management Communications: 1. Bargaining unit members with workplace problems and issues are encouraged to bring these concerns directly to their supervisor and/or xxxxxxx. If the issue is not resolved, the supervisor or xxxxxxx should notify the appropriate manager, human resources contact, or lead chief xxxxxxx. The bargaining unit member may submit the issue to the union co-chair for consideration at an upcoming Labor-Management Committee meeting. 2. The President of the Union and such bargaining unit members as the Union and the University mutually agree are necessary and the Labor Relations Manager or designee may meet upon request of the other party to discuss issues relating to the administration of the Agreement, problems of mutual concern, or conditions which cause misunderstandings. In situations in which informal problem resolution is unsuccessful, the appropriate formal mechanisms of the grievance procedure or resolution of disputes procedure may be utilized to resolve the issue. The Union and University may mutually agree to extend timelines on these procedures as needed to allow for the use of the informal steps outlined above. Either party may invoke timelines of the grievance procedure upon notification of the other party. 3. If the Union and Management determine that it is in the University’s and Union’s best interest for the Union to meet with bargaining unit ...
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Communication and Problem Resolution Guidelines. A. The University intends to notify the Union when decisions, external mandates, or other actions are likely to have a significant impact on bargaining unit members. The union should notify the University when it discovers workplace problems or issues which are likely to have a significant impact on bargaining unit members or the workplace operation. Notification of the Union should occur through the designated lead chief stewards or to appropriate union officials. Notification for the university should occur through appropriate managers or primary human resource contacts. B. When notification of problems and issues occur, the University and the union agree to work in good faith to promote the achievement of the goals outlined in Section 7.1 and to minimize any adverse impact on the workforce and operation of the work unit. C. The following sets forth examples of situations in which notification should occur: 1. EXTERNAL MANDATES, ACTION, OR MANAGEMENT DECISION LIKELY TO HAVE A SIGNIFICANT IMPACT ON BARGAINING UNIT MEMBERS - Communication can occur through the lead chief xxxxxxx or other union officials depending on the scope of the issue. Alternatively the issue can be brought to the appropriate labor-management committee, or separate labor-management meeting can be initiated by either the union or the university. 2. WORKPLACE PROBLEMS AND ISSUES THAT ARE NOT KNOWN BY MANAGEMENT - (1). bargaining unit members are encouraged to bring these concerns directly to their supervisor.
Sample 1

Related to Communication and Problem Resolution Guidelines

  • Problem Resolution The parties shall meet and attempt to resolve all disputes and differences that may arise between the parties hereto concerning construction, interpretation, performance, operations, or breach of the matters referred to in this Agreement prior to seeking any legal remedy.

  • Informal Resolution Outcomes a. When a complainant approaches an administrative officer and alleges harassment by another BCTF member, the following shall apply: i. All discussions shall be solely an attempt to mediate the complaint; ii. Any and all discussions shall be completely off the record and will not form part of any record; iii. Only the complainant, respondent, and administrative officer shall be present at such meetings iv. No discipline of any kind would be imposed on the respondent; and v. The BCTF and its locals, based on the foregoing, will not invoke the notice of investigation and other discipline provisions of the collective agreement at meetings pursuant to Article E.2.5.a. b. Should a resolution be reached between the complainant and the respondent at Step One under the circumstances of Article E.2.5.a, it shall be written up and signed by both. Only the complainant and the respondent shall have copies of the resolution and they shall be used only for the purpose of establishing that a resolution was reached. No other copies of the resolution shall be made. c. In the circumstances where a respondent has acknowledged responsibility pursuant to Article E.

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  • Proposed Policies and Procedures Regarding New Online Content and Functionality By October 31, 2017, the School will submit to OCR for its review and approval proposed policies and procedures (“the Plan for New Content”) to ensure that all new, newly-added, or modified online content and functionality will be accessible to people with disabilities as measured by conformance to the Benchmarks for Measuring Accessibility set forth above, except where doing so would impose a fundamental alteration or undue burden. a) When fundamental alteration or undue burden defenses apply, the Plan for New Content will require the School to provide equally effective alternative access. The Plan for New Content will require the School, in providing equally effective alternate access, to take any actions that do not result in a fundamental alteration or undue financial and administrative burdens, but nevertheless ensure that, to the maximum extent possible, individuals with disabilities receive the same benefits or services as their nondisabled peers. To provide equally effective alternate access, alternates are not required to produce the identical result or level of achievement for persons with and without disabilities, but must afford persons with disabilities equal opportunity to obtain the same result, to gain the same benefit, or to reach the same level of achievement, in the most integrated setting appropriate to the person’s needs. b) The Plan for New Content must include sufficient quality assurance procedures, backed by adequate personnel and financial resources, for full implementation. This provision also applies to the School’s online content and functionality developed by, maintained by, or offered through a third-party vendor or by using open sources. c) Within thirty (30) days of receiving OCR’s approval of the Plan for New Content, the School will officially adopt, and fully implement the amended policies and procedures.

  • Recognition of the U.S. Special Resolution Regimes (i) In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States. (ii) In the event that any Underwriter that is a Covered Entity or a BHC Act Affiliate of such Underwriter becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under this Agreement that may be exercised against such Underwriter are permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if this Agreement were governed by the laws of the United States or a state of the United States. As used in this Section 16(e):

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  • COMPLAINTS HANDLING AND RESOLUTION 44.1 The Supplier shall notify the Authority of any Complaints made by Other Contracting Bodies, which are not resolved by operation of the Supplier's usual complaints handling procedure within five (5) Working Days of becoming aware of that Complaint and such notice shall contain full details of the Supplier's plans to resolve such Complaint. 44.2 Without prejudice to any rights and remedies that a complainant may have at Law, including under this Framework Agreement or a Call-Off Contract, and without prejudice to any obligation of the Supplier to take remedial action under the provisions of this Framework Agreement or a Call-Off Contract, the Supplier shall use its best endeavours to resolve the Complaint within ten (10) Working Days and in so doing, shall deal with the Complaint fully, expeditiously and fairly. 44.3 Within two (2) Working Days of a request by the Authority, the Supplier shall provide full details of a Complaint to the Authority, including details of steps taken to achieve its resolution.

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