Common use of Communication, reporting and escalation Clause in Contracts

Communication, reporting and escalation. 6.1 General communication The following contacts will be generally used for communications related to the service in the scope of this Agreement. EGI Foundation contact Xxxxxxxx Xx Xxxxx xxx@xxxxxxx.xxx.xx SLA Coordinator at EGI Foundation EGI Foundation technical contact Xxxxxxx Xxxxxxx xxxxxxxxxx@xxx.xx Operations manager at EGI Foundation Component Provider contact Xxxx Xxxx xxxx.xxxx@xxxxx.xx Site manager Component Provider technical contact Xxx Xxxxxxx xxx.xxxxxxx@xxxxx.xx System Administrator Xxxxxxxx Xxxxxxxxx xxxxxxxx.xxxxxxxx@xxxxx.xx System Administrator Service Support contact See Section 3 6.2 Regular reporting As defined in Resource Center OLA6.

Communication, reporting and escalation. 6.1 General communication The following contacts will be generally used for communications related to the service in the scope of this Agreement. EGI Foundation contact Xxxxxxxx Xx Xxxxx xxx@xxxxxxx.xxx.xx SLA Coordinator at EGI Foundation EGI Foundation technical contact Xxxxxxx Xxxxxxx xxxxxxxxxx@xxx.xx Operations manager at EGI Foundation Component Provider contact Xxxx Xxxx xxxx.xxxx@xxxxx.xx Site manager Component Provider technical contact Xxx Xxxxxxx xxx.xxxxxxx@xxxxx.xx System Administrator Xxxxxxxx Xxxxxxxxx xxxxxxxx.xxxxxxxx@xxxxx.xx System Administrator Service Support contact See Section 3 6.2 Regular reporting As defined in Resource Center OLA6OLA8.