Communication with the Customer Clause Samples
Communication with the Customer. Brobizz A/S can exchange information with the Customer via the Brobizz app and Brobizz A/S’s self-service solution at ▇▇▇.▇▇▇▇▇▇▇.▇▇▇. Brobizz A/S reserves the right to send service messages to the Customer, e.g. via e-mail, post, or SMS to inform the Customer about relevant local conditions, or when the traffic situation, security considerations, or other special conditions warrant communication in Brobizz A/S’s assessment. SMS will be used for marketing purposes only if the Customer has given their consent for this. If, contrary to expectations, it becomes necessary to initiate a reminder/collection process due to the Customer’s non-payment, Brobizz A/S reserves the right to communicate with the customer, e.g. via SMS, post, or e-mail, including by sending reminders, debt collection notices, etc.
Communication with the Customer. 3.1 Either on confirmation of a Suspected Meter Mix-Up or where the cooperation of a customer is required in respect of a Meter Mix-Up the Registered Users of the Supply Meter Points involved shall inform the customer of the following: A Suspected Meter Mix- Up or a Meter Mix-Up may or has occurred which involves their Supply Meter Point; What is being done to resolve the issue; The impact the resolution of the Meter Mix-Up process may have on their billing arrangements (e.g. may result in a debit or credit to their account); Request their co-operation in resolution of the Suspected Meter Mix-Up as it may be necessary to gain access to their property to complete a Consumption Check; and Inform the customer they may receive a reconciliation bill or credit from their previous gas supplier. Inform the customer they will receive a payment from the Network Operator in line with the requirements of the GSS Regulations post confirmation that a Meter Mix-Up has occurred.
Communication with the Customer. 03.1: All communication with the customer shall take place via the e-mail address with which the customer has made himself known to Imagicasa. The client expressly declares that this e-mail address belongs to him and that he shall inform Imagicasa of any change in this e-mail address without delay.
03.2: All invoices shall be delivered digitally to the client by e-mail. At the express request of the client, an invoice may also be sent by post, subject to payment of an administration fee of 9.95 euros (excl. VAT).
03.3: Contrary to the conditions in articles 03.1 and 03.2, at the express request of the client and only with the express written consent of Imagicasa, it may be agreed that the communication shall be carried out in another way including by post, SMS, fax, telephone, etc. It shall be the express responsibility of the client to provide Imagicasa with all necessary address details without delay, to ensure their accuracy and to inform Imagicasa immediately in the event of any changes.
03.4: The client understands that negligence or omission with regard to communicating address changes or communicating incorrect address details without delay may have serious consequences and may lead to the loss of his data, the non-delivery of ordered and paid products, the loss of domain names and even to the establishment of (administrative) fines and damages resulting from defaults, as described in Chapter 22 of these terms and conditions.
Communication with the Customer. We may communicate with the Customer only (a) in connection with a past due Approved Receivables, and/or (b) to obtain current information on the Customer's financial condition and creditworthiness.
