COMPLAINTS AND APPEALS. 6.1 You shall establish and operate an appeals process (which would be used in the event that a Learner wishes to appeal against an assessment decision) and a complaint handling process (which would relate to a complaint of any other nature made by a Learner) which are at all times fully compliant with all applicable Relevant Legislation.
Appears in 5 contracts
Samples: Centre Agreement, Centre Agreement, Centre Agreement
COMPLAINTS AND APPEALS. 6.1 6.0 You shall establish and operate an appeals process (which would be used in the event that a Learner wishes to appeal against an assessment decision) and a complaint handling process (which would relate to a complaint of any other nature made by a Learner) which are at all times fully compliant with all applicable Relevant Legislation.Legislation.
Appears in 1 contract
Samples: Centre Agreement
