Common use of COMPLAINTS, INVESTIGATIONS AND PROCEEDINGS Clause in Contracts

COMPLAINTS, INVESTIGATIONS AND PROCEEDINGS. Each of General Agent and Broker-Dealer shall promptly notify The Company and Jxxx Hxxxxxx Distributors LLC if it receives notice of any customer complaint or of any threatened or pending regulatory investigation or proceeding, civil action or arbitration (a “Proceeding”) involving the Contracts. The Company or Jxxx Hxxxxxx Distributors LLC will promptly notify General Agent or Broker-Dealer if it receives notice of any customer complaint or of any Proceeding involving General Agent or Broker-Dealer and a Contract. Each party shall cooperate with the other parties in investigating and responding to any such complaint or Proceeding, and in any settlement or trial of any actions arising out of the conduct of business under this Agreement. No response by General Agent or Broker-Dealer to an individual customer complaint involving a Contract will be sent until it has been approved by The Company or Jxxx Hxxxxxx Distributors LLC or dealt with otherwise in accordance with The Company’s administrative procedures.

COMPLAINTS, INVESTIGATIONS AND PROCEEDINGS. Each of General Agent and Broker-Dealer shall promptly notify The Company and Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC if it receives notice of any customer complaint or of any threatened or pending regulatory investigation or proceeding, civil action or arbitration (a “"Proceeding”") involving the Contracts. The Company or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC will promptly notify General Agent or Broker-Dealer if it receives notice of any customer complaint or of any Proceeding involving General Agent or Broker-Dealer and a Contract. Each party shall cooperate with the other parties in investigating and responding to any such complaint or Proceeding, and in any settlement or trial of any actions arising out of the conduct of business under this Agreement. No response by General Agent or Broker-Dealer to an individual customer complaint involving a Contract will be sent until it has been approved by The Company or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC or dealt with otherwise in accordance with The Company’s 's administrative procedures.

COMPLAINTS, INVESTIGATIONS AND PROCEEDINGS. Each of General Agent and Broker-Dealer shall promptly notify The Company Xxxx Xxxxxxx USA and Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC if it receives notice of any customer complaint or of any threatened or pending regulatory investigation or proceeding, civil action or arbitration (a “"Proceeding”") involving the Contracts. The Company Xxxx Xxxxxxx USA or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC will promptly notify General Agent or Broker-Dealer if it receives notice of any customer complaint or of any Proceeding involving General Agent or Broker-Dealer and a Contractthe Contracts. Each party shall cooperate with the other parties in investigating and responding to any such complaint or Proceeding, and in any settlement or trial of any actions arising out of the conduct of business under this Agreement. No response by General Agent or Broker-Dealer to an individual customer complaint involving a Contract will be sent until it has been approved by The Company Xxxx Xxxxxxx USA or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC or dealt with otherwise in accordance with The Company’s Xxxx Xxxxxxx USA's administrative procedures.

COMPLAINTS, INVESTIGATIONS AND PROCEEDINGS. Each of General Agent and Broker-Dealer shall promptly notify The Company and Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC if it receives notice of any customer complaint or of any threatened or pending regulatory investigation or proceeding, civil action or arbitration (a “Proceeding”) involving the Contracts. The Company or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC will promptly notify General Agent or Broker-Dealer if it receives notice of any customer complaint or of any Proceeding involving General Agent or Broker-Dealer and a Contract. Each party shall cooperate with the other parties in investigating and responding to any such complaint or Proceeding, and in any settlement or trial of any actions arising out of the conduct of business under this Agreement. No response by General Agent or Broker-Dealer to an individual customer complaint involving a Contract will be sent until it has been approved by The Company or Jxxx Hxxxxxx Xxxx Xxxxxxx Distributors LLC or dealt with otherwise in accordance with The Company’s administrative procedures.