COMPONENT DEFINITION. Define the issue. Ensure that the stakeholder(s) involved agree on the issue to be solved. Identify the interests involved. (Interests refer to the needs or concerns of the stakeholder(s) regarding the issue) Generation of possible solutions. Use this process as a brainstorming vehicle to generate as many solutions/ options that might resolve the issue. It is expected that the parties involved will be creative in looking for solutions, and are not bound by past practice. If needed, the parties should request additional resources, including neutral facilitation (e.g. trained facilitators with Xxxxxx Permanente), in support of solving the issue. The exploration of solutions requires the participation of all stakeholder(s) involved. Agree on Criteria. Determine criteria to be used as a yardstick by which solutions are measured, compared, judged and limitations are defined. Determine solution elements. By consensus of the stakeholder(s) involved, determine the solutions that meet the agreed upon criteria. Develop and implement a final resolution. The final resolution is developed and written by incorporating the agreed upon solutions and monitoring process. All solutions or agreements reached through issue resolution must be made by consensus and are non- precedent setting, unless setting a precedent is mutually agreed upon. Unions and management will support the implementation of agreed upon solutions/agreements. Monitoring / Intervention Process. In order to maximize the efficiency of the issue resolution process, the local Service Area Labor Management Partnership councils are accountable for monitoring the effectiveness of the decisions resulting from this process. The local Service Area LMP Council monthly will review the process, and they will send a yearly report to the Regional LMP Council for their review. It is the Regional LMP Councils responsibility to review the overall effectiveness of the Process and to make changes as appropriate. If the solution is in conflict with the collective bargaining agreement(s) or policy then the appropriate union/management representatives must approve the solution. If there is failure to gain approval at the appropriate local level, the issue is to be referred to the SCAL Regional LMP Council for approval.
COMPONENT DEFINITION. Define the issue. Ensure that the stakeholder(s) involved agree on the issue to be solved. Identify the interests involved. (Interests refer to the needs or concerns of the stakeholder(s) regarding the issue) Generation of possible solutions. Use this process as a brainstorming vehicle to generate as many solutions/ options that might resolve the issue. It is expected that the parties involved will be creative in looking for solutions, and are not bound by past practice. If needed, the parties should request additional resources, including neutral facilitation (e.g. trained facilitators with Xxxxxx Permanente), in support of solving the issue. The exploration of solutions requires the participation of all stakeholder(s) involved. Agree on Criteria. Determine criteria to be used as a yardstick by which solutions are measured, compared, judged and limitations are defined. Determine solution elements. By consensus of the stakeholder(s) involved, determine the solutions that meet the agreed upon criteria. Develop and implement a final resolution. The final resolution is developed and written by incorporating the agreed upon solutions and monitoring process. All solutions or agreements reached through issue resolution must be made by consensus and are non- precedent setting, unless setting a precedent is mutually agreed upon. Unions and management will support the implementation of agreed upon solutions/agreements.
