Common use of Conduct Expectations Clause in Contracts

Conduct Expectations. a. INTERPRETER CONDUCT & EXPECTATIONS i. The Contractor must ensure that the Interpreters assigned under this Contract are familiar with and adhere to RID’s Code of Professional Conduct. ii. In the event that the Contractor becomes aware of their Interpreter acted (or allegedly acted) in violation of RID’s Code of Professional Conduct, the Contractor must: 1. Immediately notify the party or parties affected by the violation (or alleged violation) of their right to initiate a complaint with RID or BEI, as well as their right to exclude the Interpreter from future Appointments; 2. Immediately notify ODHH of the (alleged) violation including the date it occurred and the date the Contractor became aware of the violation. 3. Follow the Contractors internal protocol for investigating and reporting an alleged violation. This investigation and report is completed no more than thirty (30) days after discovery of the alleged violation. iii. As soon as the investigation and report are complete, share the results with ODHH. Should the Contractors Interpreter be found in violation of RID’s Code of Professional Conduct, the Interpreter may be prohibited from providing services under this Contract and may be removed from the ODHH list of approved Interpreters. b. CONTRACTOR CONDUCT & EXPECTATIONS i. The Contractor must ensure that the Interpreters assigned under this Contract are appropriately matched to the Appointment type. ii. If the Contractor becomes aware that the Interpreter was not a good match for an Appointment (or multiple Appointments) the Contractor shall not assign that Interpreter to future Appointments with that specific Consumer. iii. Contractors may be required to agree to additional privacy protections to provide services for some agencies. For example, successful Contractors that wish to provide services for agencies that are covered entities under HIPAA may be required to execute business associate agreements.