Common use of CONFORMITY CHECK Clause in Contracts

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes used by voestalpine, a potential defect may not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the complaint procedure, the supplier must prove that it delivered goods that were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affected, the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- conformity, the supplier must safeguard evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  „Joint quality management in the supply chain“,  „Marketing and customer service: defective part analysis, field“ The voestalpine or customer-specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier in the escalation model.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes Q R W L F H R I G H I H F W V F R P S O D L Q W used by voestalpine, a potential defect may not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the D Q æ ’ 5 H S R U W L Q D F F R U G D Q F H complaint procedure, the supplier must prove that it delivered goods that were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affected, the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- conformity, the supplier must safeguard evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The L Q W K H H V F D O D W L R Q S U R F H G X U H supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  „Joint quality management in the supply chain“,  „Marketing and customer service: defective part analysis, field“ - R L Q W T X D O L W \ P D Q D J H P H Q W L 0 D U N H W L Q J D Q G F LX HV OW GR æ P H U V H U The voestalpine or customer-specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier in the escalation model.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes QRWLFH RI GHIHFWV FRPSODLQW LI DQ\ WR WKH VXSS used by voestalpine, a potential defect may ma y not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly pa rticularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediatelyi mmediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the DQ DZ ' 5HSRUWDz LQ DFFRUGDQFH ZLWK WKH PHWKRG GHVF complaint procedure, the supplier must prove that it delivered goods that t hat were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving problem -solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affectedaffected , the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up follow -up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified verifie d elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- non - conformity, the supplier must safeguard safegua rd evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The LQ WKH HVFDODWLRQ SURFHGXUH DQG WKLV FDQ KDYH D Q supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic s ystematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  „Joint quality management in the supply chain“,  „Marketing and customer service: defective part analysis, field“ ¾ Ǵ-RLQW TXDOLW\ PDQDJHPHQW LQ WKH VXSSO\ FKDLQDZ ¾ Ǵ0DUNHWLQJ DQG FXVWRPHU VHUYLFH GHIHFWLYH SDU The voestalpine or customer-specific customer -specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveriesdeli veries, voestalpine reserves the right to include the supplier in the escalation model.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes used by voestalpine, a potential defect may not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the complaint procedure, the supplier must prove that it delivered goods that were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affected, the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- conformity, the supplier must safeguard evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  ⮚ „Joint quality management in the supply chain“,  ⮚ „Marketing and customer service: defective part analysis, field“ The voestalpine or customer-specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier in the escalation model.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes Q R W L F H R I G H I H F W V F R P S O D L Q W used by voestalpine, a potential defect may ma y not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly pa rticularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall shal l be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediatelyi mmediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the D Q æ ’ 5 H S R U W L Q D F F R U G D Q F H complaint procedure, the supplier must prove that it delivered goods that t hat were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving problem -solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affectedaffected , the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up follow -up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified verifie d elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- non - conformity, the supplier must safeguard safegua rd evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The L Q W K H H V F D O D W L R Q S U R F H G X U H supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic s ystematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  „Joint quality management in the supply chain“,  „Marketing and customer service: defective part analysis, field“ - R L Q W T X D O L W \ P D Q D J H P H Q W L 0 D U N H W L Q J D Q G F LX HV OW GR æ P H U V H U The voestalpine or customer-specific customer -specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier suppl ier in the escalation model. RETENTION PERIODS Retention periods for document, records and reference samples are 15 years after end of production. These specifications do not replace statutory requirements. Longer retention periods are recommended based on the limitation periods for product liability c laims and must be complied with in individual cases and in accordance with divergent project -specific customer requirements (with prior agreement). These specifications do not replace statutory requirements.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes used by voestalpine, a potential defect may not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the complaint procedure, the supplier must prove that it delivered goods that were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affected, the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- conformity, the supplier must safeguard evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  ⮚ „Joint quality management in the supply chain“,  ⮚ „Marketing and customer service: defective part analysis, field“ The voestalpine or customer-specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier in the escalation model. RETENTION PERIODS Retention periods for document, records and reference samples are 15 years after end of production. These specifications do not replace statutory requirements. Longer retention periods are recommended based on the limitation periods for product liability claims and must be complied with in individual cases and in accordance with divergent project-specific customer requirements (with prior agreement). These specifications do not replace statutory requirements.

CONFORMITY CHECK. The delivery of goods by the supplier can lead to a delay in the transfer of risk and thereby to a delayed notice of defects (complaint), if any, to the supplier, because, under the “skip lot” procedure sometimes used by voestalpine, a potential defect may not be detected until the goods are withdrawn from warehouse inventory. Moreover, the scope of this inspection is solely an identity verification and completeness check in accordance with the purchase requisition, and an inspection for obvious damage (particularly damage in transit). To this extent, the supplier hereby waives the defense of belated notice of defect. This does not release the supplier from full responsibility, liability and the duty to take all necessary measures to eliminate defects in the products the supplier manufactured or placed in circulation. Under certain circumstances, not all failed parts shall be made available for analysis. In the event of defective deliveries, the supplier must take immediate remedial action. If sorting or reworking activities are necessary, voestalpine shall inform the supplier immediately. Immediately after becoming aware of this, the supplier shall decide who is to carry out the required activities (own employees, external service providers, voestalpine). If work is undertaken by voestalpine or external service providers are commissioned, the supplier must issue a written order. If the written order is not issued within the period specified by voestalpine, the necessary activities (sorting, reworking) shall be commissioned by voestalpine. The costs incurred here will be charged on, taking into account the clear question of guilt. COMPLAINT PROCESSING After every complaint by the voestalpine ordering plant, measures to remedy the defect must be initiated immediately, documented and, at the request of voestalpine, submitted in structured form as an “8D Report” in accordance with the method described in VDA Volume 4 within 24 hours. In the complaint procedure, the supplier must prove that it delivered goods that were within the requirements and specifications. In general, the cause must be analyzed in detail with suitable problem-solving methods (such as Xxxxxxxx, 5 W questions, fault simulations, etc.). If other voestalpine companies or locations are affected, the supplier must promptly inform them. Checked and conforming components that formed the basis for complaints and follow-up deliveries from warehouse inventory or work in progress that were inspected due to previous defects must be labeled until verified elimination of the defect and validation of this, unless otherwise agreed. The transport carriers and each individual cargo must also be clearly labeled. In certain cases, the type of label for the individual part must be determined with the voestalpine approving plant. There must be a response to the completed 8D Report within of 10 business days or in otherwise the supplier must request an extension for conclude with 8D report according with the nature of the non- conformity, the supplier must safeguard evidence of the agreement with the interested part by voestalpine. If the supplier is activated to use the CAQ REM Portal, it must respond to these complaints via this portal. If the supplier does not comply with the established implementation periods, it can be classified in the escalation procedure and this can have a negative effect on the supplier’s evaluation. The supplier must bear the relevant expenses. When there are complaints from the field, the supplier shall conduct systematic analyses, particularly for components for which no defect was found in the diagnostic process (NTF). In this regard, see the VDA Volumes:  ⮚ „Joint quality management in the supply chain“,  ⮚ „Marketing and customer service: defective part analysis, field“ The voestalpine or customer-specific warranty agreements that were agreed upon with the supplier in the individual case shall take precedence here If there are defects of quality in the deliveries, voestalpine reserves the right to include the supplier in the escalation model.