Content of Terms and Conditions. The standard Customer contract terms and conditions referred to in Section 3 shall include, at a minimum, provisions approved by the TRC in respect of the following matters: 4.1 deposits and alternative methods of providing security for payment where reasonably required, provided that in no circumstances may such deposit or security exceed the charges reasonably anticipated to be incurred by the Customer within a three (3) month period; 4.2 confidentiality of Customer information; 4.3 refunds or other rebates for service problems or over billing; 4.4 payment terms, including any applicable interest or administrative charges; 4.5 minimum contract period; 4.6 Customer and Licensee rights of termination; and 4.7 method of settlement of Customer complaints or other disputes, including provision for appeal to the TRC and the courts in the event that a dispute cannot be resolved by the parties.
Appears in 6 contracts
Samples: Data Communications Service License Agreement, Pre Paid Telecom Cards Service Class License Agreement, Public Telecommunications Individual License Agreement
