Conversion and Transition Analysis Phase Clause Samples

Conversion and Transition Analysis Phase. This phase will begin on the Effective Date and will be completed by the Customer Services Starting Date; provided, however, that Customer provides all necessary support to Liberty during the Transition Services Period. • Upon signing of the Agreement, Liberty will assign a project manager responsible for the supervision and control of all aspects of the Transition Services. • During this Conversion and Transition Analysis phase, Customer will be expected to provide resources capable of supplying the following information: 1. Provide an individual capable of directing and authorizing the assignment of Customer resources as may be required to support the conversion and transition analysis. (Business Area Coordinator) 2. Provide in-house knowledge of existing business processes and administrative systems used to support the Policies. (Business) 3. Provide transferable knowledge of the Policies, including without limitation commissions, valuation, lapsing, loans, riders, benefits, etc. (Actuarial) 4. Provide resources capable of defining the data structures and data integrity for the systems currently being used to support the Policies. Provide life insurance data files in an electronic media capable of being interpreted by Liberty. (Data) 5. Provide Customer employees who are knowledgeable of and capable of explaining the procedures used to operate and update the current policy administration systems supporting the Contracts. (Systems & Operations) 50 1.1 (Continued) • Liberty will develop business area requirements, which will detail all activities required to support the conversion and transition of the Contracts. • Customer will review and, if acceptable, provide its written acceptance of the final version of the Business Requirements Document. Once agreement between Customer and Liberty has been reached on the business requirements documents, they shall collectively be referred to herein as the “Business Requirements Document”. Any change to the final Business Requirements Document will be handled as additional services (and will be charged at the Standard Rates), following the defined change control process within Liberty’s methodology. • Liberty and Customer agree that business area requirements will include required delivery times and methods for all reports, files, and other data (collectively, “reports”) provided by either party to the other. Liberty and Customer acknowledge that these reports may contain time-sensitive data that is critical to the ...