Common use of Cooperation and Enquiries Clause in Contracts

Cooperation and Enquiries. The Parties shall co-operate with each other to promptly and effectively handle enquiries, complaints, audits or claims from any court, governmental official, Supervisory Authority, third parties or individuals (including but not limited to the Data Subjects). Processor shall inform JCI of any such enquiry, complaint or claim within 24 hours of Processor’s receipt of such enquiry, complaint or claim, unless prohibited under national law. Processor shall – specifically in such cases – provide all information that is necessary for JCI to fulfill its obligations under the applicable Data Protection Rules and these Terms, including the completion of privacy impact assessments and including making available all information necessary to demonstrate compliance by Processor with its obligations under these Terms. The Parties shall cooperate to respond appropriately to the exercise of any rights of any Data Subjects, in a timely manner, including with respect to objection to Processing, access, rectification, erasure, restriction, blocking, withdrawing consent, automated decision-making, profiling and portability of Personal Data. If a Data Subject seeks to object to the Processing of, or seeks to access, rectify, erase, restrict or block Personal Data pertaining to him or her, or exercise any rights regarding automated decision-making, withdrawal of consent, profiling or portability, Processor shall co-operate with JCI to take the actions required under the Data Protection Rules in accordance with JCI’s instructions.