CULTURALLY COMPETENT SERVICES. (A) The CONTRACTOR shall develop and implement a Cultural Competency/Sensitivity Plan through which the CONTRACTOR shall ensure that it provides, both directly and through its Network Providers and subcontractors, culturally competent services to its Members. The CONTRACTOR shall participate with HSD’s efforts to promote the delivery of Covered Services in a culturally competent manner to all CoLTS Members, including those with limited English proficiency and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
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CULTURALLY COMPETENT SERVICES. (A1) The CONTRACTOR shall develop and implement a Cultural Competency/Sensitivity Plan Plan, through which the CONTRACTOR shall ensure that it provides, both directly and through its Network Providers health care providers and subcontractors, culturally competent services to its Membersmembers. The CONTRACTOR shall participate with HSD/MAD’s efforts to promote the delivery of Covered Services services in a culturally competent manner to all CoLTS Membersmembers, including those with limited English proficiency and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
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Samples: Managed Care Services Agreement (Molina Healthcare Inc)
CULTURALLY COMPETENT SERVICES. (A) The CONTRACTOR shall develop and implement a Cultural Competency/Sensitivity Plan through which the CONTRACTOR shall ensure that it provides, both directly and through its Network Providers and subcontractors, culturally competent services to its Members. The CONTRACTOR shall participate with HSDthe State’s efforts to promote the delivery of Covered Services in a culturally competent manner to all CoLTS CLTS Members, including those with limited English proficiency and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
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