Common use of Custodial Services Clause in Contracts

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weekly, quarterly, bi-annual and annual Services on Mondays between the hours of 6:00am through 2:30pm, unless otherwise requested in writing by the Client Agency. The work schedule is attached as Attachment 1 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames for the required Custodial Services. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly task as it is completed. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weekly, quarterly, bi-annual and annual Provide the Custodial Services on Mondays five (5) days per week between the hours of 6:00am through 2:30pm, unless otherwise requested in writing by the Client Agency4:30pm and 10:00pm. The work schedule is attached as Attachment 1 to this Exhibit A, Task Schedule Checklist. This schedule is The scheduled tasks are based on a twelve (12) month period, identifying identifying, and delineating the time frames frames, such as daily, weekly, and bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly, and bi-annual tasks as indicated in the Attachment 1 - Task Schedule Checklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U Contractor shall immediately issue a credit in accordance with the Performance, Non- Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall:a. Lender and Borrower hereby appoint Custodian, and Custodian hereby accepts its appointment, to act exclusively as the agent of Lender for the purpose of taking custody of the Assigned Documents. A. Thoroughly complete the Custodial Services in accordance with the Contractb. From time to time, Borrower shall deliver, or cause to be delivered, to Custodian, and Custodian shall accept, take custody of, and keep safely, in segregated fireproof containment, access to which is limited in a professional commercially reasonable manner, using quality equipment the Assigned Documents and materials that conform all other items listed on Exhibit "A," attached hereto and incorporated herein by this reference, or otherwise required to all current Federalbe delivered by Borrower to Custodian, State and local regulationspursuant to the provisions hereof or of the Loan Agreement or any of the other Loan Documents (hereinafter collectively referred to as the "Collateral Items"). B. Oversee c. Within two (2) Business Days following Custodian's receipt of any Collateral Items, Custodian shall deliver to Lender an original written certification in the form of Exhibit "B," attached hereto and incorporated herein by this reference, which confirms that the Custodial Services are completed Custodian has such Collateral Items in accordance with the Contractits possession. C. Ensure d. On the Custodial Services conform with tenth (10th) day of each calendar month during the “Tasks Procedure” section term of this Exhibit A Agreement, Custodian shall furnish Lender with a written report that specifies all Consumer Loans for which Custodian is holding Collateral Items pursuant to ensure this Agreement. Each such report shall indicate all Assigned Documents added to or deleted from the Facility is uniformly cleanCollateral Items during the previous calendar month, hygienicif any. Custodian shall also execute and deliver to Lender such other receipts and acknowledgments evidencing delivery and acceptance of the Assigned Documents as may reasonably be requested. D. Provide all labor, materials e. Custodian shall not release any Assigned Documents or other Collateral Items to any Person unless Custodian shall have first received Lender's express prior written consent to such release. Lender agrees from time to time to give its written consent to the release of Assigned Documents and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure other Collateral Items to Borrower or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weekly, quarterly, bi-annual and annual Services on Mondays between the hours of 6:00am through 2:30pm, unless otherwise requested any other Person designated in writing by Borrower upon Lender's receipt of evidence satisfactory to Lender, in its sole discretion, that the Client AgencyConsumer Loan in question has been paid in full. f. Custodian shall have no duty or obligation to take any action to collect any indebtedness evidenced or secured by any of the Assigned Documents or otherwise to act in respect thereof. g. Custodian shall promptly notify Borrower and Lender of all inquiries, demands, and other communications that Custodian receives during the term of this Agreement in respect of any of the Assigned Documents or Collateral Items. Custodian shall promptly forward copies of all such written inquiries, demands, and other communications to Borrower and Lender. h. In performing its custodial services hereunder, Custodian shall be, and shall act, solely as the agent of Lender. The work schedule is attached authority of Custodian to act as Attachment 1 agent on behalf of Lender hereunder shall be limited to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying the specific matters and delineating the time frames for the required Custodial Servicesauthority expressly granted to Custodian hereunder. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor i. Lender and its employees authorized agents shall sign have the right from time to time to visit the premises of Custodian, during Custodian's normal business hours, in order to conduct on-site audits, to review Custodian's procedures, to review the Assigned Documents and out other Collateral Items, and to make notes and copies of the Facility on an approved time sheet provided same, and Borrower shall promptly reimburse Lender for all out-of-pocket costs and expenses reasonably incurred by the Client Agency DesigneeLender in connection with such visits. I. Unless otherwise directedj. Custodian shall ensure that an endorsement has been placed on, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited or an allonge affixed to, employee furloughs, Custodial Services will not be required each Note Receivable that constitute an Assigned Document. Each such endorsement or allonge shall contain the language set forth in Exhibit "A-1," attached hereto and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated incorporated herein by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writingthis reference. J. Implement a quality control plan k. Custodian shall segregate the Assigned Documents and other Collateral Items from all other documents, instruments, and other items which it may hold from time to monitor Performance time during the term hereof on behalf of the Custodial Services; as part of the quality control, the Contractor any Person other than Lender and shall include the following:maintain separate accounts with respect thereto. 1. An inspection plan by Custodian shall continue to maintain fidelity bond coverage and errors and omissions insurance coverage on substantially similar terms as the Contractor to monitor that the Custodial Services are coverage in compliance with the standards indicated in the “Task Procedure” section effect as of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly task as it is completed. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each weekhereof. 3. The Contractor and the Client Agency shall schedule a date and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weekly, quarterly, bi-annual and annual the Custodial Services on Mondays five (5) days per week between the hours of 6:00am 5:00pm and 9:00pm. Contractor shall provide a minimum of twenty (20) man-hours of Service per day including the supervisor’s time. The work schedule is attached as Attachment 1 Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-▇▇▇▇▇▇. The scheduled tasks are based on a twelve (12) month period, identifying, and delineating the time frames, such as daily, weekly, and bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly, and bi-annual tasks as indicated in the Attachment 1 - Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-▇▇▇▇▇▇. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. Provide one (1) day-▇▇▇▇▇▇ from 8:00am through 2:30pm12:00pm, 4 hours on Mondays, unless otherwise requested in writing by the Client Agency. When a holiday falls on a Monday, the Contractor shall provide the Services on the Tuesday after the holiday. The work schedule is attached day-▇▇▇▇▇▇ shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 1 to 3 of this Exhibit A, Task Schedule Day-▇▇▇▇▇▇ Duties Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames for the required Custodial Services. H. I. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. J. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. K. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule ChecklistChecklist and Attachment 3 Task Schedule Checklist Day-▇▇▇▇▇▇. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-▇▇▇▇▇▇ each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-▇▇▇▇▇▇ upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and Attachment 4 Inspection Form Day-▇▇▇▇▇▇ and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U Contractor shall immediately issue a credit in accordance with the Performance, Non- Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete Lessor will provide Venue in neat, presentable fashion at the Custodial Services beginning of the Rental Date(s). Lessor shall also be responsible for the cost of basic janitorial maintenance to the Venue during the Rental Date(s), including dressing areas, public restrooms, and Lobby. Lessee agrees to place all garbage in accordance with an appropriate trash container. Any excess debris should be placed in Lessor’s dumpster at the Contract, in a professional manner, using quality equipment and materials end of each day. Lessee may request that conform to all current Federal, State and local regulations. B. Oversee that Lessor provide additional janitorial services during the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section term of this Exhibit A Agreement for an additional charge. Specific use of areas may incur an additional custodial or dumpster charge. Lessee shall be responsible for maintaining and returning said Venue to ensure Lessor in the Facility is uniformly clean, hygienic. D. Provide same conditions as at the commencement of this Agreement. Storage: Lessor at no time guarantees the use of storage space. All of Lessee’s property must be removed from the Venue upon expiration of the Rental Date(s) unless otherwise agreed to by Lessor. Lessee shall restore and properly store all labor, materials and equipment necessary for cleaning and maintenanceof Lessor used by Lessee, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival prior arrangements have been made and departure or utilize a remote timekeeping system for monitoring employee real-time arrival agreed to by Lessor. Lessor reserves the right to remove all property of Lessee remaining after the expiration of the Agreement at the expense of Lessee and departure from to store the same at the expense of Lessee without any liability on the part of Lessor. Parking: Parking is available along the street and in surface lots around the Facility. F. Provide backup staff . Lessor is not responsible for providing parking for Lessee’s event and cannot guarantee that other events in the event downtown area will not affect the primary cleaner(savailable parking for Lessee’s customers, guests, and patrons. Parking is NOT guaranteed under this Agreement. Time and Intermission: Should the Event necessitate a Box Office; it will open sixty (60) minutes prior to each performance. Additionally, the Venue must be accessible to attendees a minimum of thirty (30) minutes prior to each performance for seating. If the program is one hundred (100) minutes or the supervisor is unable longer (total time), there shall be an intermission of between fifteen (15) and twenty (20) minutes in length. Exceptions to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weekly, quarterly, bi-annual and annual Services on Mondays between the hours of 6:00am through 2:30pm, unless otherwise requested these rules must be approved in writing by the Client Agency. The work schedule is attached as Attachment 1 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames for the required Custodial ServicesLessor. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly task as it is completed. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weeklythe Custodial Services five (5) days a week, quarterly, bi-annual and annual Services on Mondays Monday through Friday between the hours of 6:00am through 2:30pm, unless otherwise requested in writing by the Client Agency4:30pm and 8:30pm. The work schedule is attached as Attachment 1 to this Exhibit A, Task Schedule Checklist. This schedule is These schedules are based on a twelve (12) month period, identifying and delineating the time frames frames, such as daily, weekly, and quarterly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly and quarterly tasks as indicated in the Attachment 1 - Task Schedule Checklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U Contractor shall immediately issue a credit in accordance with the Performance, Non- Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weeklyProvide one (1) full time day-▇▇▇▇▇▇ for day ▇▇▇▇▇▇ duties from 10:00am through 6:30pm (including a non-billable 30-minute lunch break) five (5) days per week, quarterly, bi-annual and annual Services on Mondays between the hours of 6:00am Monday through 2:30pmFriday, unless otherwise requested in writing by the Client Agency. The day-▇▇▇▇▇▇ shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 1 of this Exhibit A, Day-▇▇▇▇▇▇ Duties Checklist. H. Perform the Custodial Services five (5) days a week, Monday through Friday between the hours of 5:30pm and 9:00pm. The work schedule is attached as Attachment 1 to this Exhibit A, 3 Task Schedule ChecklistChecklist – Evening Services. This schedule is based on a twelve (12) month period, identifying and delineating the time frames frames, such as daily, weekly, monthly and bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly, and monthly tasks as indicated in the Attachment 3 - Task Schedule Checklist – Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. I. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. J. Unless otherwise directed, not provide any Custodial Services on all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. K. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule ChecklistChecklist – Day ▇▇▇▇▇▇ Duties Checklist and Attachment 3 Task Schedule Checklist - Evening Services. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment Attachments 1 and 3 -Day ▇▇▇▇▇▇ Duties Checklist and Task Schedule Checklist – Evening Services each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment Attachments 1 and 3, Day ▇▇▇▇▇▇ Duties Checklist and Task Schedule Checklist - Evening Services upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Attachments 2and 4 Inspection Form - Day ▇▇▇▇▇▇ Duties Checklist and Inspection Form - Evening Services and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection FormForms. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weeklyProvide one (1) full time day-▇▇▇▇▇▇ from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, quarterlyMonday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, biTask Schedule Checklist Day ▇▇▇▇▇▇. H. Provide one (1) full time day-▇▇▇▇▇▇ for disinfecting duties from 8:00am through 4:30pm (including a non-annual and annual Services on Mondays between the hours of 6:00am billable 30-minute lunch break) (5) days per week, Monday through 2:30pmFriday, unless otherwise requested in writing by the Client Agency. The day-▇▇▇▇▇▇ shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-▇▇▇▇▇▇ Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm and 8:00pm unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 1 5 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames frames, such as daily, weekly and monthly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, Task Schedule Checklist Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. J. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. K. Unless otherwise directed, not provide any Custodial Services on all the State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. L. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Attachments 1, 3 and 5 Task Schedule ChecklistChecklists. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the a week ending date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Attachments 1, 3 and 5 Task Schedule Checklist Checklists each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Attachments 1, 3 and 5 Task Schedule Checklist Checklists upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis monthly to inspect the Custodial Services utilizing Attachment 2 Attachments 2, 4 and 6 Inspection Form Forms and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.two

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform all weeklythe Custodial Services five (5) days a week, quarterly, bi-annual and annual Services on Mondays Monday through Friday between the hours of 6:00am through 2:30pm, 5:00PM and 8:00PM unless otherwise requested in writing by the Client Agency. The work schedule is attached as Attachment 1 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames frames, such as daily, weekly, monthly and quarterly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly, monthly and quarterly tasks as indicated in the Attachment 1 to this Exhibit A Task Schedule Checklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. I. Unless otherwise directed, not provide any Custodial Services on all any State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. An A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachment 1 Task Schedule Checklist. Cleaner(s) shall use the right column(s); initial each weekly daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachment 1 Task Schedule Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachment 1 Task Schedule Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a date day and time to be mutually agreed upon but on at least a bi-annual basis to inspect the Custodial Services utilizing Attachment 2 Inspection Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last month from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U Contractor shall immediately issue a credit in accordance with the Performance, Non- Non-Compliance section of this Exhibit A.A 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.