Common use of Custodial Services Clause in Contracts

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm and 8:00pm unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 5 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly and monthly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, Task Schedule Checklist Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. Unless otherwise directed, not provide any Custodial Services on the State holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Task Schedule Checklists. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Task Schedule Checklists each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Task Schedule Checklists upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Inspection Forms and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last two

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm 5:00PM and 8:00pm 8:00PM unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 5 1 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly weekly, monthly and monthly quarterly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, monthly and monthly quarterly tasks as indicated in the Attachment 5 1 to this Exhibit A, A Task Schedule Checklist Evening ServicesChecklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. I. Unless otherwise directed, not provide any Custodial Services on the any State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly bi-annual basis to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Attachment 2 Inspection Forms Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Contractor shall immediately issue a credit in accordance with the Performance, Non-Compliance section of this Exhibit A 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Perform the Custodial Services five (5) days per week between the hours of 5:00pm and 9:00pm. Contractor shall provide a minimum of twenty (20) man-hours of Service per day including the supervisor’s time. The work schedule is attached as Attachment 1 Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-Xxxxxx. The scheduled tasks are based on a twelve (12) month period, identifying, and delineating the time frames, such as daily, weekly, and bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the weekly, and bi-annual tasks as indicated in the Attachment 1 - Task Schedule Checklist and Attachment 3 Task Schedule Checklist Day-Xxxxxx. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. H. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week12:00pm, Monday through Friday 4 hours on Mondays, unless otherwise requested in writing by the Client Agency. The tasks When a holiday falls on a Monday, the Contractor shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by provide the Client AgencyServices on the Tuesday after the holiday. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm and 8:00pm unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 5 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly and monthly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, Task Schedule Checklist Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. J. Unless otherwise directed, not provide any Custodial Services on the all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. K. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist and Attachment 3 Task Schedule Checklist Day-Xxxxxx. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist and Attachment 3 Task Schedule Checklist Day-Xxxxxx each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist and Attachment 3 Task Schedule Checklist Day-Xxxxxx upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly bi-annual basis to inspect the Custodial Services utilizing Attachments 2, Attachment 2 Inspection Form and Attachment 4 and 6 Inspection Forms Form Day-Xxxxxx and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Contractor shall immediately issue a credit in accordance with the Performance, Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday per week between the hours of 5:00pm 4:30pm and 8:00pm unless otherwise requested by the Client Agency10:00pm. The work schedule is attached as Attachment 5 to this Exhibit A, 1 Task Schedule Checklist. This schedule is The scheduled tasks are based on a twelve (12) month period, identifying identifying, and delineating the time frames, such as daily, weekly weekly, and monthly bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly bi-annual tasks as indicated in the Attachment 5 to this Exhibit A, 1 - Task Schedule Checklist Evening ServicesChecklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. I. Unless otherwise directed, not provide any Custodial Services on the all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly bi-annual basis to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Attachment 2 Inspection Forms Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Contractor shall immediately issue a credit in accordance with the Performance, Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete Lessor will provide Venue in neat, presentable fashion at the Custodial Services beginning of the Rental Date(s). Lessor shall also be responsible for the cost of basic janitorial maintenance to the Venue during the Rental Date(s), including dressing areas, public restrooms, and Lobby. Lessee agrees to place all garbage in accordance with an appropriate trash container. Any excess debris should be placed in Lessor’s dumpster at the Contract, in a professional manner, using quality equipment and materials end of each day. Lessee may request that conform to all current Federal, State and local regulations. B. Oversee that Lessor provide additional janitorial services during the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section term of this Exhibit A Agreement for an additional charge. Specific use of areas may incur an additional custodial or dumpster charge. Lessee shall be responsible for maintaining and returning said Venue to ensure Lessor in the Facility is uniformly clean, hygienic. D. Provide same conditions as at the commencement of this Agreement. Storage: Lessor at no time guarantees the use of storage space. All of Lessee’s property must be removed from the Venue upon expiration of the Rental Date(s) unless otherwise agreed to by Lessor. Lessee shall restore and properly store all labor, materials and equipment necessary for cleaning and maintenanceof Lessor used by Lessee, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival prior arrangements have been made and departure or utilize a remote timekeeping system for monitoring employee real-time arrival agreed to by Lessor. Lessor reserves the right to remove all property of Lessee remaining after the expiration of the Agreement at the expense of Lessee and departure from to store the same at the expense of Lessee without any liability on the part of Lessor. Parking: Parking is available along the street and in surface lots around the Facility. F. Provide backup staff . Lessor is not responsible for providing parking for Lessee’s event and cannot guarantee that other events in the event downtown area will not affect the primary cleaner(savailable parking for Lessee’s customers, guests, and patrons. Parking is NOT guaranteed under this Agreement. Time and Intermission: Should the Event necessitate a Box Office; it will open sixty (60) minutes prior to each performance. Additionally, the Venue must be accessible to attendees a minimum of thirty (30) minutes prior to each performance for seating. If the program is one hundred (100) minutes or the supervisor is unable longer (total time), there shall be an intermission of between fifteen (15) and twenty (20) minutes in length. Exceptions to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested these rules must be approved in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day XxxxxxLessor. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm and 8:00pm unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 5 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly and monthly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, Task Schedule Checklist Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. Unless otherwise directed, not provide any Custodial Services on the State holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Task Schedule Checklists. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Task Schedule Checklists each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Task Schedule Checklists upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Inspection Forms and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last two

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time dayPerform all weekly, quarterly, bi-xxxxxx from 8:00am annual and annual Services on Mondays between the hours of 6:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday2:30pm, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm and 8:00pm unless otherwise requested by the Client Agency. The work schedule is attached as Attachment 5 1 to this Exhibit A, Task Schedule Checklist. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly and monthly frames for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, Task Schedule Checklist Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. I. Unless otherwise directed, not provide any Custodial Services on the all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily An inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist. Cleaner(s) shall use the right column(s); initial each daily weekly task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day date and time to be mutually agreed upon but on at least a monthly bi-annual basis to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Attachment 2 Inspection Forms Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current OSHA standards, and Federal, State statutes, regulations and local regulationsrequirements. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-xxxxxx for disinfecting duties from 8:00am through 4:30pm (including a non-billable 30-minute lunch break) (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. Perform evening Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm 4:30pm and 8:00pm unless otherwise requested by the Client Agency8:30pm. The work schedule is attached as Attachment 5 to this Exhibit A, 1 Task Schedule Checklist. This schedule is These schedules are based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly weekly, and monthly quarterly for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, weekly and monthly quarterly tasks as indicated in the Attachment 5 to this Exhibit A, 1 - Task Schedule Checklist Evening ServicesChecklist. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. H. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. I. Unless otherwise directed, not provide any Custodial Services on the all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. J. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 1, 3 and 5 Attachment 1 Task Schedule Checklists Checklist upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly bi-annual basis to inspect the Custodial Services utilizing Attachments 2, 4 and 6 Attachment 2 Inspection Forms Form and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Form. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring is as follows: “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Contractor shall immediately issue a credit in accordance with the Performance, Non-Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.

Custodial Services. Contractor shall: A. Thoroughly complete the Custodial Services in accordance with the Contract, in a professional manner, using quality equipment and materials that conform to all current Federal, State and local regulations. B. Oversee that the Custodial Services are completed in accordance with the Contract. C. Ensure the Custodial Services conform with the “Tasks Procedure” section of this Exhibit A to ensure the Facility is uniformly clean, hygienic. D. Provide all labor, materials and equipment necessary for cleaning and maintenance, unless otherwise specified herein. E. Have a supervisor monitor its employees’ arrival and departure or utilize a remote timekeeping system for monitoring employee real-time arrival and departure from the Facility. F. Provide backup staff in the event the primary cleaner(s) or the supervisor is unable to Perform the Custodial Services. Backup staff shall arrive no later than one (1) hour after the scheduled start time. G. Provide one (1) full time day-xxxxxx from 8:00am through 4:30pm (including a non-billable 30- minute lunch break) (5) days per week, Monday through Friday unless otherwise requested in writing by the Client Agency. The tasks shall be Performed as described in Attachment 1 of this Exhibit A, Task Schedule Checklist Day Xxxxxx. H. Provide one (1) full time day-for day xxxxxx for disinfecting duties from 8:00am 10:00am through 4:30pm 6:30pm (including a non-billable 30-minute lunch break) five (5) days per week, Monday through Friday, unless otherwise requested in writing by the Client Agency. The day-xxxxxx shall report to the Client Agency Designee and shall Perform the tasks as described in Attachment 3 1 of this Exhibit A, Day-Xxxxxx Disinfecting Duties Checklist. I. H. Perform evening the Custodial Services five (5) days a week, Monday through Friday between the hours of 5:00pm 5:30pm and 8:00pm unless otherwise requested by the Client Agency9:00pm. The work schedule is attached as Attachment 5 to this Exhibit A, 3 Task Schedule ChecklistChecklist – Evening Services. This schedule is based on a twelve (12) month period, identifying and delineating the time frames, such as daily, weekly weekly, monthly and monthly bi-annually for the required Custodial Services. The Contractor shall prepare a monthly maintenance/cleaning calendar reflecting the dates for the daily, weekly, and monthly tasks as indicated in the Attachment 5 to this Exhibit A, 3 - Task Schedule Checklist – Evening Services. The Contractor shall provide the Monthly Maintenance/Cleaning Calendar to the Client Agency Designee prior to the start of each month. J. I. Not allow its employees to enter the Facility any sooner than fifteen (15) minutes prior to the start of their shift, nor re-enter following shift end. Contractor and its employees shall sign in and out of the Facility on an approved time sheet provided by the Client Agency Designee. K. J. Unless otherwise directed, not provide any Custodial Services on the all State observed holidays. Additionally, if the State decides to close the Facility on any other day including, but not limited to, employee furloughs, Custodial Services will not be required and should not be provided on the closure date, unless otherwise directed. The Client Agency Designee shall provide Contractor with reasonable advance notice of Facility closures whenever possible. The Contractor shall prorate any invoice relating to a scheduled workday in which Custodial Services were not provided due to Facility closure. The prorated formula will be calculated by the monthly cost divided by the number of Service days within the particular month to get a daily rate; multiply the daily rate by how many days of Service completed within the particular month to establish the prorated monthly cost. The Contractor shall reschedule any task that was not completed due to the Facility closure with the exception of daily tasks. The Client Agency Designee must be notified and approve all task schedule changes in writing. L. K. Implement a quality control plan to monitor Performance of the Custodial Services; as part of the quality control, the Contractor shall include the following: 1. A daily inspection plan by the Contractor to monitor that the Custodial Services are in compliance with the standards indicated in the “Task Procedure” section of this Exhibit A. 2. Track quality control utilizing Attachments 1, 3 and 5 Attachment 1 Task Schedule ChecklistsChecklist – Day Xxxxxx Duties Checklist and Attachment 3 Task Schedule Checklist - Evening Services. Cleaner(s) shall use the right column(s); initial each daily task as it is completed, indicating the day of the week for weekly tasks and date of the month for monthly tasks. Each week the cleaner(s) shall enter a week ending the date on the Task Schedule Checklist and its Supervisor shall list the cleaner(s) name(s) and shall sign the last section as affirmation the Custodial Services were completed and inspected by the Supervisor. The Contractor shall make and have available blank copies of Attachments 1, 1 and 3 -Day Xxxxxx Duties Checklist and 5 Task Schedule Checklists Checklist – Evening Services each week for the cleaner(s) and Supervisor to use. The Contractor shall provide the Client Agency Designee the completed Attachments 11 and 3, 3 Day Xxxxxx Duties Checklist and 5 Task Schedule Checklists Checklist - Evening Services upon its completion each week. 3. The Contractor and the Client Agency shall schedule a day and time to be mutually agreed upon but on at least a monthly bi-annual to inspect the Custodial Services utilizing Attachments 2, 2and 4 Inspection Form - Day Xxxxxx Duties Checklist and 6 Inspection Forms Form - Evening Services and applying scores to the Custodial Services. Prior to each scheduled meeting, the supervisor shall document all performance entries from the last twomonth from the Daily Log and all Additional Work completed from the last month to the applicable sections of the Inspection Forms. The Contractor shall provide the Client Agency Designee a copy of the completed Inspection Form immediately upon completion. 4. The Inspection Form scoring shall be “A” as acceptable, “NI” as needs improvement, and “U” as unacceptable. After review, the Client Agency shall indicate either an overall acceptance of the Custodial Services or non-acceptance which shall include an explanation and identification of any corrective action that needs to be taken and a timeline for the rework at no additional charge. Completed Inspection Form identifying a task receiving a scores of U shall immediately issue a credit in accordance with the Performance, Non- Compliance section of this Exhibit A. 5. Monitor equipment on Site daily to confirm the safety and integrity of the equipment. Contractor shall immediately remove and replace any unsafe equipment from the Facility. 6. Designate or assign a representative(s) to act on behalf of the Contractor regarding all matters affecting the Custodial Services. The Contractor shall identify this individual upon commencement of the Contract and will use reasonable efforts to ensure the assigned representative remains assigned to this account through the Term of the Contract.