Customer Experience Practices Sample Clauses

Customer Experience Practices. (a) Without limiting any other rights of Company hereunder, and for the avoidance of doubt, Company shall have the right to conduct its business, including its policies, procedures and practices affecting employees and customers, in the Company Channels in a manner consistent with its customer experience practices described on Schedule 4.19(a) (the “Customer Experience Practices”) as in effect prior to the Closing Date. Such Customer Experience Practices may be modified from time to time in Company’s sole discretion and, subject to Section 4.19(b), nothing in this Agreement shall provide Bank with any right to impose, alter or affect the Customer Experience Practices. (b) Certain additional agreements of the parties with respect to the Customer Experience Practices are set forth in Schedule 4.19(b).