Common use of Customer Inquiries Clause in Contracts

Customer Inquiries. 40.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 Provide the number described in Section 40.1 to callers who inquire about the other Party’s services or products; and 40.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers with respect to the services CLEC provides such end user customers.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 . Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End Users with respect to the services CLEC provides such end user customersEnd Users.

Customer Inquiries. 40.1 ‌ 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End Users with respect to the services CLEC provides such end user customersEnd Users. 39.4 CLEC acknowledges that SBC-ILEC may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services.services.‌‌‌ 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End Users with respect to the services CLEC provides such end user customersEnd Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End-Users with respect to the services CLEC provides such end user customersEnd-Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End-User request, provide services directly to such End-User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party.products 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End Users with respect to the services CLEC provides such end user customersEnd Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLECCLEC 's end user customers End-Users with respect to the services CLEC provides such end user customersEnd-Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End-User request, provide services directly to such End-User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; and 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers ’s End Users with respect to the services CLEC provides such end user customersEnd Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.

Customer Inquiries. 40.1 39.1 Each Party will refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 40.2 39.2 Each Party will ensure that all of its representatives who receive inquiries regarding the other Party’s services: 40.2.1 39.2.1 Provide the number described in Section 40.1 39.1 to callers who inquire about the other Party’s services or products; andand‌‌ 40.2.2 39.2.2 Do not in any way disparage or discriminate against the other Party or its products or services. 40.3 39.3 Except as otherwise provided in this Agreement, CLEC shall be the primary point of contact for CLEC's end user customers End Users with respect to the services CLEC provides such end user customersEnd Users. 39.4 CLEC acknowledges that SBC-13STATE may, upon End User request, provide services directly to such End User similar to those offered to CLEC under this Agreement.