Common use of Customer Protection Clause in Contracts

Customer Protection. Provider agrees that in no event, including but not limited to, non-payment by Company, MA Organization or an intermediary, insolvency of Company, MA Organization or an intermediary, or breach by Company of the Agreement, shall Provider bill, charge, collect a deposit from, seek compensation, remuneration or reimbursement from, or have any recourse against any MA Customer or person (other than MA Organization or an intermediary) acting on behalf of the MA Customer for Covered Services provided pursuant to the Agreement or for any other fees that are the legal obligation of MA Organization under the CMS Contract. This provision does not prohibit Provider from collecting from MA Customers allowable Cost Sharing. For the purpose of this provision, an “intermediary” is a person or entity authorized to negotiate and execute the Agreement on behalf of Provider or on behalf of a network through which Provider elects to participate. In the event of MA Organization’s, Company’s, or an intermediary’s insolvency or other cessation of operations or termination of MA Organization’s contract with CMS, Provider shall continue to provide Covered Services to an MA Customer through the later of the period for which premium has been paid to MA Organization on behalf of the MA Customer, or, in the case of an MA Customer who is hospitalized as of such period or date, the MA Customer’s discharge. This provision shall be construed in favor of the MA Customer, shall survive the termination of the Agreement regardless of the reason for termination, including Company or MA Organization’s insolvency, and shall supersede any contrary agreement, oral or written, between Provider and an MA Customer or the representative of an MA Customer if the contrary agreement is inconsistent with this provision.

Appears in 4 contracts

Samples: Group Participating Provider Agreement, Medicare Advantage Regulatory Requirements Appendix, Medicare Advantage Regulatory Requirements Appendix

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Customer Protection. Provider agrees that in no event, including but not limited to, non-non- payment by Company, MA Organization or an intermediary, insolvency of Company, MA Organization or an intermediary, or breach by Company of the Agreement, shall Provider bill, charge, collect a deposit from, seek compensation, remuneration or reimbursement from, or have any recourse against any MA Customer or person (other than MA Organization or an intermediary) acting on behalf of the MA Customer for Covered Services provided pursuant to the Agreement or for any other fees that are the legal obligation of MA Organization under the CMS Contract. This provision does not prohibit Provider from collecting from MA Customers allowable Cost Sharing. For This provision also does not prohibit Provider and an MA Customer from agreeing to the purpose provision of this provisionservices solely at the expense of the MA Customer, an “intermediary” is as long as Provider has clearly informed the MA Customer, in accordance with applicable law, that the MA Customer’s Benefit Plan may not cover or continue to cover a person specific service or entity authorized to negotiate and execute the Agreement on behalf of Provider or on behalf of a network through which Provider elects to participateservices. In the event of MA Organization’s, Company’s, or an intermediary’s insolvency or other cessation of operations or termination of MA Organization’s contract with CMS, Provider shall continue to provide Covered Services to an MA Customer through the later of the period for which premium has been paid to MA Organization on behalf of the MA Customer, or, in the case of an MA Customer Customers who is are hospitalized as of such period or date, the MA Customer’s discharge. This provision shall be construed in favor of the MA Customer, shall survive the termination of the Agreement regardless of the reason for termination, including Company or MA Organization’s insolvency, and shall supersede any contrary agreement, oral or written, between Provider and an MA Customer or the representative of an MA Customer if the contrary agreement is inconsistent with this provision. For the purpose of this provision, an “intermediary” is a person or entity authorized to negotiate and execute the Agreement on behalf of Provider or on behalf of a network through which Provider elects to participate.

Appears in 2 contracts

Samples: Individual Participating Provider Agreement, Individual Participating Provider Agreement

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