Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx, Xxxxx 000, Xxxxxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxx.
Appears in 41 contracts
Samples: Electric Generation Service Agreement, Electric Generation Service Agreement, Electric Generation Service Agreement
Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx000 Xxxxxxxx Xxxxxx, Xxxxx 000, XxxxxxxxxxxxXxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxx.
Appears in 10 contracts
Samples: Electric Generation Service Agreement, Electric Generation Service Agreement, Electric Generation Service Agreement
Customer Service, Dispute Resolution. If you have a question about your XOOM charges or service you may contact XOOM directly by calling 0-000-000-0000 during our service hours which are posted at xxx.xxxxxxxxxx.xxx, by sending a letter to: XOOM Energy Connecticut, LLC, 00000 Xxxxxxxxxxx Xxxx000 Xxxxxxxx Xxxxxx, Xxxxx 000, XxxxxxxxxxxxXxxxxxxxx, XX 00000, or by sending an email to xxxxxxxxxxxx@xxxxxxxxxx.xxx. For questions about your local utility bill, please contact your local utility directly. XOOM will refer all complaints to a representative who will use reasonable efforts in good faith to reach a mutually satisfactory solution. If a dispute cannot be resolved, you may appeal to the Public Utilities Regulatory Authority (PURA) by calling 0-000-000-0000 (toll free within Connecticut), or by sending a letter to: PURA 00 Xxxxxxxx Xxxxxx, Xxx Xxxxxxx, Xxxxxxxxxxx 00000, Attn: Consumer Assistance Complaints and Information Unit; or visit the website xxx.xxxx.xxxxx.xx.xx/xxx_xxxx.xxxxxxxx://xxxxxx.xx.xxx/PURA/Consumer-Services/Customer-Affairs.
Appears in 8 contracts
Samples: Electric Generation Service Agreement, Electric Generation Service Agreement, Electric Generation Service Agreement