Common use of Customer’s personal information Clause in Contracts

Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he or she has been informed i) that such personal information will be used for management of customer records (credit, billing, collection); ii) that the information contained in the customer record shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customer; b) a person who, in the reasonable judgement of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service, the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through other methods, as long as an objective documented record of customer consent is created by the customer or by an independent third party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 2 contracts

Samples: Cable Business Contract, Cable Broadcasting Services Agreement

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Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he or she has been informed i) that such personal information will be used for management of his or her customer records file (credit, billing, collection); ii) that the information contained in the customer record file shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record file shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees undertakes to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customer; b) a person who, in the reasonable judgement judgment of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service, service and the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-third party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through other methods, as long as an objective documented record of customer consent is created by the customer or by an independent third party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 2 contracts

Samples: Internet Access Service Agreement, Internet Access Service Agreement

Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he thathe or she has been informed i) that such personal information will be used for management of his or her customer records file (credit, billing, collection); ii) that the information contained in the customer record file shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record file shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees undertakes to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customercustomer ; b) a person who, in the reasonable judgement judgment of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service, service and the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may consentmay be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-third party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through consentthrough other methods, as long as an objective documented objectivedocumented record of customer consent is ofcustomer consentis created by the customer or by an independent third independentthird party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 1 contract

Samples: Internet Access Service Agreement

Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he or she the customer has been informed i) that such personal information will be used for management of customer records (credit, billing, collection); ii) that the information contained in the customer record shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customer; b) a person who, in the reasonable judgement of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service, the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through other methods, as long as an objective documented record of customer consent is created by the customer or by an independent third party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 1 contract

Samples: Mobile High Speed Business Internet Contract

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Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he or she has been informed i) that such personal information will be used for management of his or her customer records file (credit, billing, collection); ii) that the information contained in the customer record file shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record file shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees undertakes to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customer; b) a person who, in the reasonable judgement judgment of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service, service and the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is i s to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-third party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through other methods, as long as an objective documented record of customer consent is created by the customer or by an independent third party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 1 contract

Samples: Internet Access Service Agreement

Customer’s personal information. The customer confirms that all personal information provided to Videotron is accurate and acknowledges that he or she has been informed i) that such personal information will be used for management of customer records (credit, billing, collection); ii) that the information contained in the customer record shall be accessible only if necessary in connection with the purpose of such record to employees or agents of Videotron in the performance of their duties; and iii) that the customer record shall be kept at Videotron’s customer service, at the address indicated on the customer’s statement, to which the customer shall send any request for access or correction to personal information. The customer agrees to inform Videotron promptly of any change of the personal information provided to Videotron. Unless a customer provides express consent or disclosure is pursuant pur- suant to a legal power, all information kept by Videotron regarding the customer, other than the customer’s name, address and listed telephone number, is confidential, and may not be disclosed by Videotron to anyone other than: a) the customer; b) a person who, in the reasonable judgement of Videotron, is seeking the information as an agent of the customer; c) another telephone company, provided the information is required for the efficient and cost-effective provision of telephone tele- phone service, the disclosure is made on a confidential basis with the information to be used only for that purpose; d) a company involved in supplying the customer with telephone tele- phone or telephone directory related services, provided the information is required for that purpose and disclosure is made on a confidential basis with the information to be used only for that purpose; e) an agent retained by Videotron in the collection of the customer’s account, provided the information is required for and is to be used only for that purpose; f) a public authority or agent of a public authority, for emergency public alerting purposes, if a public authority has determined that there is an imminent or unfolding danger that threatens the life, health or security of an individual and that the danger could be avoided or minimized by disclosure of information. Express consent may be taken to be given by a customer where the customer provides: a) written consent; b) oral confirmation verified by an independent third-party; c) electronic confirmation through the use of a toll-free number; d) electronic confirmation via the Internet; e) oral consent, where an audio recording of the consent is retained by the carrier; or f) consent through other methods, as long as an objective documented record of customer consent is created by the customer or by an independent third party. The customer acknowledges and agrees that the collection, use and communication of personal information about him/her may be done by Videotron’s employees, representatives, subcontractors, services providers, consultants or any other Videotron’s agents, to assist Videotron in its commercial and administrative operations.

Appears in 1 contract

Samples: Internet Access Service Agreement

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