Data Delivery Ratio Exclusions Sample Clauses
The Data Delivery Ratio Exclusions clause defines specific circumstances under which failures to meet agreed data delivery ratios will not be counted as breaches of contract. Typically, this clause outlines exceptions such as force majeure events, scheduled maintenance, or issues caused by the client’s own systems, which are outside the service provider’s control. By clearly identifying these exclusions, the clause protects the provider from penalties or liability for data delivery shortfalls that arise from factors beyond their reasonable influence, ensuring fairness and clarity in performance measurement.
Data Delivery Ratio Exclusions. In addition to the General Exclusions, DDR Service Level Standard measurements do not include any of the following:
