Common use of Defect Repairs Clause in Contracts

Defect Repairs. Cloudhouse will investigate each suspected Error reported by the Designated Support Contacts and determine whether in Cloudhouse’s judgment the reported problem is, in fact, an Error, and whether such Error is in the Licensed Software or in the Documentation. If Cloudhouse determines that there is an Error in the Licensed Software or in the Documentation, Cloudhouse will use commercially reasonable efforts to provide an avoidance procedure, a Workaround, or a Defect Repair in accordance with the response guidelines set forth in Section 3.6 below.

Appears in 4 contracts

Samples: End User License Agreement, End User License Agreement, End User License Agreement

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Defect Repairs. Cloudhouse will investigate each suspected Error Problem reported by the Designated Support Contacts and determine whether in CloudhouseXxxxxxxxxx’s judgment the reported problem Problem is, in fact, an Error, and whether such Error is in the Licensed Software or in the Documentationa Problem. If Cloudhouse determines that there is an Error in the Licensed Software or in the Documentationa Problem, Cloudhouse will use commercially reasonable efforts to provide an avoidance procedure, a Workaround, or a Defect Repair in accordance with the response guidelines set forth in Section 3.6 [3.7] below.

Appears in 1 contract

Samples: Packaging Support Services Agreement

Defect Repairs. Cloudhouse will investigate each suspected Error reported by the Designated Support Contacts and determine whether in Cloudhouse’s judgment the reported problem is, in fact, an Error, and whether such Error is in the Licensed Software or in the Documentation. If Cloudhouse determines that there is an Error in the Licensed Software or in the Documentation, Cloudhouse will use commercially reasonable efforts to provide an avoidance procedure, a Workaround, or a Defect Repair in accordance with the response guidelines set forth in Section 3.6 paragraph 3.7 below.

Appears in 1 contract

Samples: End User License and Support Agreement

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Defect Repairs. Cloudhouse will investigate each suspected Error Problem reported by the Designated Support Contacts and determine whether in CloudhouseXxxxxxxxxx’s judgment the reported problem Problem is, in fact, an Error, and whether such Error is in the Licensed Software or in the Documentationa Problem. If Cloudhouse determines that there is an Error in the Licensed Software or in the Documentationa Problem, Cloudhouse will use commercially reasonable efforts to provide an avoidance procedure, a Workaround, or a Defect Repair in accordance with the response guidelines set forth in Section 3.6 paragraph 3.7 below.

Appears in 1 contract

Samples: Packaging Support Services Agreement

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