Common use of Defect Repairs Clause in Contracts

Defect Repairs. 4.1 At PA’s discretion, PA may provide a software defect repair to the client based upon a variety of decision factors. 4.2 Defect repairs will be made in the latest service pack of a Supported Version. To illustrate the intention, if a Client is on Version 18.1 but the current active point release is 18.1.2, then a new defect repair will be released via 18.1.3 and the Client will be required to accept said defect repair in 18.1.3. 4.3 Notwithstanding the availability of defect repairs in this clause 4, the charge for any Services associated with Products upgrade or configuration, including the installation and/or upgrading of software, and the re-application or modification of Customisations, will be charged on a time and materials basis.

Appears in 2 contracts

Samples: Commercial Agreement, Commercial Agreement

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Defect Repairs. 4.1 6.1 At PA’s discretion, PA may provide a software defect repair to the client based upon a variety of decision factors. 4.2 6.2 Defect repairs will be made in the latest service pack of a Supported Version. To illustrate the intention, if a Client is on Version 18.1 but the current active point release is 18.1.2, then a new defect repair will be released via 18.1.3 and the Client will be required to accept said defect repair in 18.1.3. 4.3 6.3 Notwithstanding the availability of defect repairs in this clause 4, the charge for any Services associated with Products upgrade or configuration, including the installation and/or upgrading of software, and the re-application or modification of Customisations, will be charged on a time and materials basis.

Appears in 2 contracts

Samples: Commercial Agreement, Commercial Agreement

Defect Repairs. 4.1 At PA’s discretion, PA may provide a software defect repair to the client based upon a variety of decision factors. 4.2 Defect repairs will be made in the latest service pack Service Pack of a Supported Version. To illustrate the intention, if a Client is on Version 18.1 but the current active point release is 18.1.2, then a new defect repair will be released via 18.1.3 and the Client will be required to accept said defect repair in 18.1.3. 4.3 Notwithstanding the availability of defect repairs in this clause 44.1, the charge for any Professional Services associated with Products upgrade or configuration, including the installation and/or upgrading of software, and the re-application or modification of Customisations, will be charged based on a time and materials basiscurrent standard rates.

Appears in 1 contract

Samples: Commercial Agreement

Defect Repairs. 4.1 At PA’s discretion, PA may provide a software defect repair to the client based upon a variety of decision factors. 4.2 Defect repairs will be made in the latest service pack Service Pack of a Supported Version. To illustrate the intention, if a Client is on Version 18.1 but the current active point release is 18.1.2, then a new defect repair will be released via 18.1.3 and the Client will be required to accept said defect repair in 18.1.3. 4.3 Notwithstanding the availability of defect repairs in this clause 44.1, the charge for any Professional Services associated with Products upgrade or configuration, including the installation and/or upgrading of software, and the re-application or modification of CustomisationsCustomizations, will be charged based on a time and materials basiscurrent standard rates.

Appears in 1 contract

Samples: Commercial Agreement

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Defect Repairs. 4.1 6.1 At PA’s discretion, PA may provide a software defect repair to the client based upon a variety of decision factors. 4.2 6.2 Defect repairs will be made in the latest service pack of a Supported Version. To illustrate the intention, if a Client is on Version 18.1 but the current active point release is 18.1.2, then a new defect repair will be released via 18.1.3 and the Client will be required to accept said defect repair in 18.1.3. 4.3 6.3 Notwithstanding the availability of defect repairs in this clause 4clause, the charge for any Services associated with Products upgrade or configuration, including the installation and/or upgrading of software, and the re-application or modification of Customisations, will be charged on a time and materials basis.

Appears in 1 contract

Samples: Commercial Agreement

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